2012 INFINITI M37 owner complaints

Failure of the telescopic steering column. A broken limiter caused the tilt motor to exert beyond it's threshold causing failure during entry/exit automatic operation. Steering wheel now rubs on plastic trim pieces. Regardless of what Infiniti claims, there have been many others with same issue: http://forums.nicoclub.com/steering-wheel-won-t-turn-unless-column-tilted-up-t611149.html http://forums.nicoclub.com/steering-wheel-rubbing-plastic-housing-t609452.html http://forums.nicoclub.com/steering-column-shroud-popping-up-t610716.html http://forums.nicoclub.com/steering-wheel-sounds-like-a-mice-wheel-t610742.html http://forums.nicoclub.com/steering-wheel-power-tilt-malfunction-11-m37x-t600860.html

2012 m37 49,700 miles. When steering wheel is in the position selected for driving, the wheel locked up.unable to turn left or right. Dealer said upper steering shaft failed.

When entering & exiting the car the steering wheel will adjust. We started noticing a noise and then it made a loud pop. I noticed that the plastic housing around the column was in a bind. I moved the steering wheel up to be able to steer. This is ridiculous on this type of car. I've read many complaints with the same problem and not there is no recall??? Is there a recall or not? Can this be fixed reasonably?

Tl* the contact owns a 2012 Infiniti m37. While driving at any speed, when the steering wheel was tilted downward, it was unable to be turned left or right. The vehicle was not repaired. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 72,541.

When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right.

I'd like to report a problem that has occurred with my 2012 Infiniti m37 which seems to be pretty fatal. The plastic cover that covers the steering wheel's rod cracks open when the steering wheel is tilted to a lower position. Once the cover is cracked, steering wheel rubs on to the plastic behind it and makes the steering wheel nearly impossible to steer. If someone faced this issue by changing their steering wheel position while driving, it will surely lead to a fatal accident. This issue seems to happen to other vehicles as well according to the forum link attached: http://forums.nicoclub.com/steering-wheel-rubbing-plastic-housing-t609452.html I have tried to contact Infiniti regarding this issue and the answer I received was that there's nothing they could do sinc

Opened car with touch key and telescopic steering wheel made loud popping sound. Steering wheel did not go to set position and was very difficult to steer afterwards. The vehicle was not moving thankfully as it was very difficult to steer after the popping sound. The steering wheel had to be kept in an upward position to steer at all with difficulty.

Tl* the contact owns a 2012 Infiniti m37. While turning the steering wheel to the left and right, the steering wheel became lose. The vehicle was taken to the dealer where it was diagnosed that the steering wheel column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 62,000.

The front passenger airbag light went on in my 2012 Infiniti m-37 upon starting it the morning of 10/09/2020. I brought it into my local tampa Infiniti dealership on 10/21/2020 where I purchased the car and have had over 90% of the servicing completed. My service advisor michael english explained to me that it would cost over $7104 to replace the bottom of the front passenger seat. In addition a diagnostic sensor would likely need to be replaced at a cost of $450. He also told me that this problem is one that occurs in a number of Infiniti automobiles of this type. He was sorry that it was not covered by any warranty and that it didn't seem fair that a recall wasn't available to remedy the safety problem. My car has only 120,000 miles on it and runs very well and is worth about $8000 as a

airbag light blinks. We tried the reset and it worked until someone sat in the seat. Called dealer and they said the seat bottom needs replacing as it’s a occupancy sensor. Cost for part + labor = 5K .. Totally outrageous. safety issue

Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety issue. Infiniti says repairs would be the owner responsibility and cost in excess of $8,000. This is a critical safety issue and needs to be addressed by Infiniti before someone gets hurt.

The contact owns a 2012 Infiniti M37. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was quoted a diagnostic fee and declined to pay the fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.

Airbag light stays on. I was told by dealership that occupancy sensor on passenger seat needs to be replaced which cost around $5500. *tr

Tl* the contact owns a 2012 Infiniti m37. The contact stated that the transmission hesitated and exhibited a loud bang when shifting. The contact took the vehicle to the dealer and the vehicle was test driven. The dealer re-programmed the transmission control module and the engine control module. The contact stated that the vehicle performed well for a while but the failure soon recurred. The vehicle had not been taken back to the dealer. The contact spoke with the manufacturer and was told that there was a design flaw within the vehicle but a remedy was not yet available. The failure mileage was 7,473 and the current mileage was unknown.

Experienced very slow accelerator response since vehicle was brand new. Now in addition to that the car is having horrible problems while braking, transmission bangs out of gear, the car also drops multiple gears at once which causes a very high rev of engine. It feels so rough it makes it feel like you've been hit from behind. This car feels very unsafe to drive. There must be faulty transmissions or software here. *tr

I notice when I brought this car at 47,000 miles used the car was lack of power and hesitated to go when trying to pass other car ..I thought it was just software problems but it happened the 2nd time , but this time almost cost the accident,when I was going to make a left turn the hesitated for about 6to9second delay befor it take off was close of other car hitting me

2 days ago I was leaving the market & my car won't start every light from engine , brakes, electrical come on. I waited 15 minutes @ it started. This has happened at least 7 times. I have may serviced on a regular basis. I've mentioned it to my dealer, I thought it could be my battery, it was not. The said they don't know what is going on. I've had to call family to come & get several times. The car was stationary each time.

Passenger airbag sensor has failed and the dealer has quoted me a price of $7019 to repair it, saying the seat has to be replaced. The cost is exorbitant, and approaches to he total value of the car. This is a defect of the part and the manufacturing process that consumers should not have to bare.

Door lock actuators keep failing. The door lock actuators on all four doors have failed and have been replaced. When they fail, it is impossible to lock or unlock the door. Vehicle has less than 75,000 miles.

9/25/2012-I am having some severe issues with the brakes on the m37. Yesterday I just avoided an accident with the back end of a ups truck as the car would not stop. This is the third time that something like this has happened with the brakes. Each time it has been while traveling above 50 MPH and trying to stop quickly. The reaction of the car is similar to that of an anti-lock brake system when you are on wet or icy roads. However, the roads have been perfectly dry and the sun is shining. When trying to use the brake to decelerate the pedal will pulsate and the engine RPM will increase significantly. Basically the car drives through the driver's command to stop. Last night it was so bad that I had to swerve into the oncoming lane because it would not stop in time to prevent me from rear-