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ProblemsByVin Index / 2012-JEEP-COMPASS / COMPLAINTS
Full complaint record · NHTSA

2012 Jeep Compass owner complaints

183 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 6 complaints shown

12/17/2016 57,478 mi ODI #10935948.0

The transmission dipstick tube broke off. When I parked the vehicle I noticed the part on the floor at my home. Don't know when it may have broken.

12/15/2019 ODI #11289145.0

My Jeep has start to put off the smell of rotten eggs. I believe that the catalyst converter has some kind off issue. There are fumes coming out of my car and in my car. I believe it is a result of a bad catalyst converter. Engine light has been coming on after I have changed the sensors. There is no way the catalyst should be bad. I read there are issues with this model vehicles catalyst converter. This has been on going for over a year and a half and I have been replacing parts spending money that are not fixing the problem

12/13/2017 59,000 mi ODI #11054602.0

2012 Jeep compass check ball issue I have a 2012 Jeep compass with 59,000 miles on it. During a fuel stop two weeks ago, I discovered the nozzle would shut off after fueling for a few seconds. To ensure it wasn't the nozzle at the fuel pump, I tried 3 other pumps at different gas stations. So, I took the vehicle in to the dealership to get a diagnosis. The mechanic said the check ball valve in the fuel tank is stuck and the only way to have this issue repaired is to replace the entire fuel tank. The total cost with the new fuel tank and labor will be $1,600. Just to have a second opinion, I took it to a well respected local mechanic in my town and he told me the same thing. I know the smaller jeeps, like the compass, have had fuel tank recalls in the past because of ventilation issu

11/25/2019 ODI #11282268.0

I bought the vehicle about 3 years ago and about one month into the purchase, the engine light has been steady on and off for the last 3 years. We have brought it to a dealer, we have had the vehicle pass inspections, once the car is reset the engine light goes off. The code that has consistently come up is the catalytic converter, which we were told numerous occasions that it's just a glitch. Now, the light will not go off after a reset and are being told that we need to replace the whole catalytic converter (which I can not afford) and don't even know if it's a true issue being since the engine light constantly being on since the purchase of the vehicle and now won't go off at all. I'm wondering why this car/VIN hasn't showed up on the recall list with the others with the catalytic conve

11/19/2019 50,750 mi ODI #11281095.0

Unable to fuel vehicle. Gasoline refuel stops after 1/4 gallon is pumped. Gas sprays back on person filling if you are not expecting the splash. Jeep indicates that this vehicle is not covered under recall m11, as it was built on feb 1, 2012 and the window for recall was december 20, 2011 through january 5, 2012. According to the VIN, my vehicle is within 200 vehicles of the recall. Jeep is replacing my gas tank as a cost of over $1500.

11/13/2019 58,000 mi ODI #11279849.0

Unable to refuel vehicle. Regardless of gas station or pump, you can only pump about 0.2 gallons of gas before pump shuts off.

powertrain 3 complaints shown

26 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/30/2018 48,000 mi ODI #11164053.0

Two hours into highway driving, transmission overheated and would not accelerate above 40 MPH. Took the nearest exit and cooled down and made the rest of the trip without problem.

11/18/2013 11,345 mi ODI #10552711.0

Tl* the contact owns a 2012 Jeep compass. The contact stated that while driving 45 MPH, the vehicle independently came to a complete halt without warnings. The vehicle was taken to the dealer on three different occasions. The technician diagnosed that the power train module and core return needed to be replaced. The remedy failed to correct the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 11,345 and the current mileage was 11,792. Updated 12/20/13*cn

11/17/2016 ODI #10926792.0

A month or so after buying my car (used) it started to struggle going up hill. As time went on the struggle uphill turned into stalling. Then it progressed to extreme difficulty getting up to speed when just getting on the freeway. Soon it started to over heat if driven longer than an hour. With all of the issues put together it ha become very stressful and scary to drive. We took it into the mechanic and he discovered the smooth transition transmission is faulty and causes the car to overheat. He said it was a matter of time until the transmission drops. I no longer feel safe taking my family anywhere in the car. Between the sluggishness, stalling, overheating and transmission my car is a ticking time bomb. If any of this happens on the freeway my family and possibly others could get seve

electrical 3 complaints shown

23 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/11/2020 160,000 mi ODI #11383086.0

2012 Jeep compass engine shuts down while driving on city streets and county roadways. Loss of power and steering control. Engine will crank again after waiting for a few minutes. Check engine light comes on prior to shutting down.

11/10/2016 50,000 mi ODI #10925420.0

Tl* the contact owns a 2012 Jeep compass. While driving various speeds, the vehicle shut off without warning and the check engine and battery warning indicators illuminated. The vehicle was taken to an independent mechanic where the failure was diagnosed as an electrical issue. The battery and alternator were replaced, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

11/10/2016 52,000 mi ODI #10925448.0

Driving on the turnpike 11/10/2016 at 530am nearing ext. 6 my truck shut off, I made it to the car shop and they stated it was the sensors. I proceeded to call the Jeep dealer and they stated senors are not covered in any warranty and that my extended warranty does cover it as well. Im very disappointed in the pointless purchase of my warranty, and the fact that I could have been killed on the turnpike. Also my truck makes this loud squeaking noise but I have taken it to 3 shops and no one knows what it is, but they all agreed it is not the brakes.

airbags 3 complaints shown

26 total in this category · critical · avg repair $1,100 · see airbags cluster analysis →
11/30/2016 80,000 mi 1 fatal ODI #10928738.0

Tl* the contact owned a 2012 Jeep compass. While driving 50 MPH, the vehicle crashed into a ditch on the side of a mountain. The air bags did not deploy. The contact was not wearing a seat belt. It was stated that the seat belt had a history of loosening. A police report was filed. The contact was killed in the crash. The vehicle was destroyed and towed to the insurance company. The manufacturer was not made aware of the crash. The failure mileage was 80,000. The VIN was not available.

11/22/2016 ODI #10927534.0

Tl* the contact owns a 2012 Jeep compass. The contact received a recall notification for the air bags and seat belts. The manufacturer stated that the parts for the repairs were unavailable. The NHTSA campaign number was unknown. The contact had not experienced a failure.

11/21/2016 ODI #10927163.0

Tl* the contact owns a 2012 Jeep compass. The contact recieved notification of NHTSA campaign number: 16v668000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

engine 1 complaint shown

16 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/07/2022 ODI #11496378.0

This vehicle has shut down while on the street & on the dangerous highway with vehicles behind me. It wouldn’t start back up either I had to keep playing with the key or try starting it & it wouldn’t turn over

fuel system 1 complaint shown

10 total in this category · moderate · avg repair $1,200 · see fuel system cluster analysis →
12/05/2016 38,816 mi ODI #10929863.0

Tl* the contact owns a 2012 Jeep compass. The contact stated that the engine stalled numerous times without warning while driving various speeds. The dealer was unable to locate a failure code. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 13v120000 (fuel system, gasoline). The vehicle was not repaired. The failure mileage was 38,816. *tr

cruise control 1 complaint shown

7 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
11/17/2015 26,000 mi ODI #10794409.0

Tl* the contact owns a 2012 Jeep compass. The contact stated that while driving at approximately 20 MPH, the vehicle decelerated independently without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic throttle control needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 26,000.

suspension 1 complaint shown

8 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
11/05/2021 ODI #11439508.0

The Front And Rear Cross Members have severe Corrosion. These components are available for inspection upon request. The front cross member has a corrosion hole through an entire section. in addition to severe corrosion through out. The rear cross member had corroded to the point of failure while the vehicle was being operated. This resulted in the drivers’ side lower control arm to break away and rest on the ground. At this point the vehicle was inoperable and was required to be towed to a service station. This occurred at a speed of 25 mph, the car was immediately stopped because of the noise heard. If we had been traveling on a highway, this could have resulted in an accident. There was not warning of this impending failure. The passengers side of the rear cross member where the low

Showing 300 of 183 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Jeep/Compass#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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