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ProblemsByVin Index / 2012-MERCEDES-BENZ-GLK-CLASS / COMPLAINTS
Full complaint record · NHTSA

2012 Mercedes-Benz GLK-Class owner complaints

171 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 15 complaints shown

135 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/29/2017 ODI #11057340.0

Tl* takata recall. The contact owns a 2012 Mercedes-benz glk350w4. The contact stated that NHTSA campaign number: 16v081000 (air bags) exceeded a reasonable amount of time for repair. The dealer (Mercedes-benz of oakland, 2915 broadway, oakland, ca 94611) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

12/27/2017 ODI #11056871.0

Complaints involving takata inflators: please type "takata recall" at the beginning of your complaint description below.

12/26/2017 ODI #11056613.0

Takata airbag recall. Marin Mercedes benz dealer in san rafael ca will not replace airbag since I was first notified because Mercedes benz corporate office has not sent the parts to the dealer. Most recent call to dealer was made 12/26/2017.

12/26/2017 ODI #11056683.0

Tl* takata recall. The contact owns a 2012 Mercedes-benz glk350. The contact received notification of NHTSA campaign numbers: 16v081000 (air bags) and 17v017000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (fletcher jones motorcars, 3300 jamboree rd, newport beach, ca 92660 (949) 718-3000) was contacted and confirmed that the parts were not available for the recall repairs. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting him that takata filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

12/20/2017 ODI #11055742.0

Tamara recall : Mercedes benz failing to replace in a timely manner as it has been over 2 years since I was made aware of the dangerous airbags and no urgency response in remedying the situation.

12/19/2017 ODI #11055495.0

Takata recall: there are two outstanding recalls for my vehicle (NHTSA 16v081 & 17v017) that have no remedies for over a year. One was posted in february 2016 & another in january 2017. Without this, I cannot have my airbag(s) changed and am worried every time I operate my vehicle. Should my airbags deploy, myself and my passenger run the risk of shrapnel from an inflator rupture. Rather than save lives, these airbags are ticking time bombs!

12/11/2017 ODI #11053936.0

The airbags have been recalled for several years at this point in time...Mercedes has not replaced these defective airbags.

12/05/2017 ODI #11052619.0

Tl* takata recall. The contact owns a 2012 Mercedes-benz glk350. The contact received notification of NHTSA campaign numbers: 16v081000 and 17v017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer Mercedes-benz of austin (6757 airport blvd, austin, tx 78752) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

12/04/2017 ODI #11052281.0

Takata recall - my vehicle has been under recall for a couple of years due to malfunction of driver side and passenger side airbags. I've received several notices via mail regarding the recalls and I have reached out to Mercedes benz to help resolve the issue. Every time I call Mercedes benz and my local Mercedes benz dealer about the airbag parts, I am told my airbag recalls are "pending". My vehicle is unsafe to drive for myself and my passengers. My attorney has sent a letter to Mercedes benz and to NHTSA regarding the situation as my vehicle has not yet been fixed and is a great hazard. The airbag parts, I am told, are no longer being manufactured. I don't feel secure driving my vehicle and am highly disappointed in the way my situation is being handled. Mercedes benz is aware of the l

11/30/2017 47,000 mi ODI #11051533.0

Takata recall airbag inflators notice. Called 2 dealers, family auto on binnacle drive in md, said they weren't authorized dealer directed me to Mercedes-benz of annapolis, said they had no parts and I should call this number 1-877-496-3691 and they would tell me what to do. Made all contacts on thursday, november 30, 2017. Awaiting pertinent info to have vehicle repaired. Was told I could expect notification in the mail when parts were available.

11/28/2017 ODI #11050958.0

I called to inquire about the airbag recall and the rep that answered the phone said, they were not doing the year of my car right now, and that I can call back to see when they are. I asked so, am I suppose to just keep driving the car until, I hear from you all, the lady said, I'm not sure that is up to you. I have tried taking the car twice and I was told they don't have the parts yet, so I don't know what else to do. (not sure of exact date of this conversation)

11/26/2018 ODI #11153992.0

Tl* takata recall. The contact owns a 2012 Mercedes-benz glk350. The contact received notification of NHTSA campaign numbers: 17v017000 (air bags) and 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of sacramento (1810 howe ave, sacramento, ca 95825, (888) 479-0451) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11/20/2017 50,000 mi ODI #11047525.0

Takata recall - every so often the passenger airbag light comes on when no one is sitting in the seat while the vehicle is in motion on my Mercedes 2012 glk350 4matic. When this happens I have to stop and turn the vehicle off, then turn vehicle back on to see light goes away.

11/17/2017 ODI #11047115.0

Takata recall has no remedy for the recall on my vehicle.

11/16/2018 ODI #11152053.0

Tl* takata recall. The contact owns a 2012 Mercedes-benz glk350. The contact received notification of NHTSA campaign numbers: 17v017000 (air bags) and 16v081000 (air bags). The contact called an unknown dealer, but no one answered the phone. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available for both campaign numbers.

other 2 complaints shown

11/27/2023 ODI #11557044.0

Evap small leak P0456 Car cabin smells strong gas odor check engine light is on

11/25/2017 ODI #11048401.0

The glass on this vehicle is very bad and has specs and visibility is bad when it's daylight and sunny out there mb dealer recommended xrain but it' hasn't improved

visibility 1 complaint shown

12/31/2017 44,260 mi ODI #11057781.0

I was driving with my heat on in cold weather. I was in motion when I heard a loud pop. I was on route 1 traveling straight on the road. At first I thought it was my windshield. Then I heard a crackling sound above me. The whole front panel sunroof now looked like crackle glass. When I got home I looked to see if something had hit the sunroof but nothing had. When I contacted my merecedes dealership they would not acknowledge there was a problem even though I had told them what the Mercedes blogs were saying. I had the dealership replace the sunroof. The panel cost $1131.20 plus labor $402.50.

body 1 complaint shown

12/16/2015 41,000 mi Crash ODI #10810779.0

While parking my car in a garage, it accelerated. Upon applying the brakes, it speeded up causing me to crash into a concrete barrier. Air bag did not deploy.

suspension 1 complaint shown

4 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
11/26/2025 ODI #11701710.0

I brought my car in to my local mechanic and was told my rear suspension was corroded. He said it would cost around five thousand dollars to repair. I researched online and found mercedes did not have a recall but has extended the warranty and will cover the repair to the rear suspension. The mercedes dealer called me and told me my brake lines were rusted out and needed replacement and that it was not covered by the extended warranty and would cost thirty five hundred dollars. In all my years of driving, I have never had the brake lines rust out on a vehicle and can't imagine that this is not related to the suspension issue. I have done some research and seen many mercedes owners have had the same complaint. I believe mercedes benz should be responsible for this repair just like the

Showing 300 of 171 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Mercedes-Benz/GLK-Class#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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