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ProblemsByVin Index / 2012-NISSAN-JUKE / COMPLAINTS
Full complaint record · NHTSA

2012 Nissan Juke owner complaints

87 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

engine 7 complaints shown

23 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/27/2018 65,000 mi ODI #11163655.0

Tl* the contact owns a 2012 Nissan juke. While driving, the timing chain fractured off into the engine and the vehicle stalled. The vehicle was pulled over to the side of the road. An independent mechanic stated that the failure was due to a design flaw. The manufacturer stated that the vehicle was not included in a recall. The vehicle was towed to kelly Nissan of woburn (95 cedar st, woburn, ma 01801, (781) 835-3500) to be diagnosed. Also, a consumer advocate planned to investigate on behalf of the manufacturer to determine if they would cover some of the repair cost. The failure mileage was 65,000.

12/03/2018 63,000 mi ODI #11155752.0

I arrived at an out of town destination to find I had oil covering the motor. Mechanic stated there was a 2" gash in the front cover of the timing chain, which was coming from the inside out. Google search revealed there was a previous recall for the same issue but when I contacted Nissan, they said my vehicle was manufactured at a different plant and was not covered under recall. Mechanic fixed the vehicle and stated the issue was definitely a manufacturer's defect and was not caused by wear or negligence.

10/25/2022 ODI #11490729.0

2012 Nissan juke. Consumer writes in regard to loss of motive power while driving. The consumer is requesting Nissan to review the case and be reimbursed or compensated for the damages of the vehicle.

10/23/2025 75,000 mi ODI #11695304.0

The contact owns a 2012 Nissan Juke. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power and decelerated to approximately 5 MPH. The accelerator pedal was depressed, but the vehicle failed to respond as needed. There was no warning light illuminated. The contact stated that the failure was intermittent but recurred at various speeds. The vehicle was towed to two different independent mechanics who were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 75,000.

10/19/2017 80,000 mi ODI #11034709.0

My daughter purchased a used 2012 Nissan juke from a Nissan dealer in 2014. Recently, she had a very large oil leak. We had the car towed to the dealer who told us there was a hole in the timing chain cover and something inside is rattling, but they can't tell what it is until they open the case which takes 6 hours. They also said they need to rebuild the cams and all top seals in the camshaft area. I asked what could have cause this and was told it looked like friction from the broken part inside caused the hole in the timing chain cover. I was told the cams and seals needed to be redone due to loss of oil pressure. The car was not driven with the oil leak, we would have noticed in on the driveway. The oil had just been changed a few weeks before. After doing research on the inte

10/16/2012 ODI #10480645.0

Tl* the contact owns a 2010 Nissan juke. The contact stated while driving 20 MPH the vehicle stalled and the gears malfunctioned. There were no warning lights illuminated. The vehicle remained off for five minutes before it would restart. The contact purchased the vehicle a week ago. Neither the dealer nor manufacturer were notified of the failure. The VIN was unknown. The failure mileage was 540.

10/06/2021 ODI #11435788.0

Timing Chain: National Consumers reported my vehicle replaced the timing chain in 2018 prior to my ownership. Now it has failed again to the tune of $3K at 88K miles. The Nissan Dealership will only guarantee warranty for 1yr or 12k miles which seems sub par. How can a voluntary recall on the timing chain only be effective up to 2014 when obviously it seems to be a problem with the whole engine design. I will not drop $3k every 3-4 years to replace a part that should last longer than a belt or at the minimum of 120k miles if not the life of the car. I’m asking the National Consumers hotline to open another recall on this lemon. The additional issues are the car not starting, after replacing 2 good batteries within 2 years, an independent mechanic replace a relay between the brake and the i

other 6 complaints shown

12/08/2017 95,612 mi ODI #11053428.0

I had a gas/exhaust smell coming into my cabin of vehicle and from my the outside of my vehicle. I took to my mechanic, where he confirmed that there was a gas leak and that Nissan had recalls on my type of vehicle for this reason. Told me to take to Nissan dealer for recall repairs. There were two recall id#: r1201 and r1418. The dealership said my VIN# didn't have a recall, despite the confirmation from my mechanic that there was a leak. I called national consumer affairs dept Nissan north america, talked with akash #7319300, case # 29075850, where I was told nothing is wrong with my vehicle and that I should have it fixed at my cost. It didn't have a recall, even after explaining everything. This is a safety issue and there are recalls for this, but they will not look or fix my vehicle

12/05/2023 ODI #11558564.0

I have a 2012 Nissan Juke and every one of the door lock actuators has had to be replaced. The problems started early on, but the door locks intermittently fail when using the key fob or external door button. Using the internal door lock button is more likely to work even when the key fob and external button fail. Because the failures are intermittent, it is hard to get this diagnosed and replaced at the dealerships. I have had to take the car to the dealership many times, pay a $200 diagnostic fee and then sometimes they replace the door actuator and sometimes do not. Over the past 4 years I have replaced 3 of 4 door actuators and will be replacing the 4th door actuator now. I contacted Nissan Consumer Affairs regarding the issue, as it is a known issue, but they refused to assist because

12/02/2023 ODI #11558081.0

The car smelling of burning and is not safe to drive.

11/26/2014 40,000 mi ODI #10661086.0

Noticed a fuel / gas smell in cabin , especially while car was standing still with engine running. *tr

10/31/2015 52,102 mi ODI #10787465.0

Noticed gasoline smell in car; smell got progressively worse. Fuel found leaking under car. Car taken to mechanic. Mechanic investigated leak and Nissan juke recalls. Mechanic found fuel leak under intake -see recall 14v683. Nissan says not covered by recall. Intake removed and found the fuel pressure sensor not adequately torqued. Touched with wrench an spewed fuel. Then turned off by hand. Matches the symptoms of the recall exactly.

10/20/2020 89,000 mi ODI #11365432.0

Every two (2) years one of the hoses on the air conditioning system bursts due to excessive pressure and spews the contents of the system all over the engine compartment. When the hose burst, it causes the engine to stumble and hesitate as well as causing smoke to come from the engine compartment. We have had the repairs done multiple times at the local Nissan dealer

electrical 3 complaints shown

12 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/15/2015 1,000 mi ODI #10810609.0

The battery dies a lot! Cannot figure out why, I have been left stranded numerous times, not fun, sometimes I only left my car for half hour or so, I come back and it is dead, have to wait for aaa or a friend, this has been going for several years and just happened again tonight

11/17/2018 25,000 mi ODI #11152246.0

Problems with constant battery drainage. Even though the car is just parked and nothing on battery drains randomly and out of nowhere. I have replaced battery 7 times in the last 2 years. I am always scared to be stranded and en up calling aaa to rescue me. I have called aaa at least 12 times in the last 3 years just to get my car going. I have taken the car for service and diagnosis to various Nissan dealershipd to have checked and they always say they don't know what the source of the problem is. This is so beyond frustrating!!

11/09/2015 ODI #10806932.0

2012 Nissan juke. Consumer writes in regards to vehicle failure to start problems. *smd the consumer stated the failure happened occasionally. The alternator and battery were deemed to be good. When the vehicle failed to start, it initially made an electronic clicking noises; not starter motor clicking noise. The engine did not turn at all and after a couple of times the vehicle would go totally dead. Upon being jump started, the battery and electronics were perfectly fine. *jb

cruise control 2 complaints shown

6 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
10/12/2016 82,500 mi ODI #10915600.0

CVT - rapid loss of power (85 to 50 almost immediately) while on the freeway. Almost rear ended due to continued loss of speed while trying to get off the freeway to the side of the road. Had to sit on the side of the road for more than 30 minutes for the vehicle to cool down before I could resume my trip. Service engine soon light also came on.

09/28/2019 115,000 mi ODI #11258673.0

Car turn off while driving in low speed. Or after a turn no warning lights or check engine codes whatsoever starting on sep 26 2019. And keep doing it at least twice per day

powertrain 1 complaint shown

10 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/05/2023 ODI #11558555.0

Timing chain needs replacement however the timing chain was already replaced in 2014 under Nissan recall NTB14-030c campaign P4213. This car has 54,000 miles on it and has been serviced at Nissan dealerships according to the Nissan service schedule. There is no reason for this part to need replacing again after so few miles unless the Nissan part was bad, there is an underlying manufacturing issue with the vehicle or the recall replacement was done incorrectly. Nissan Consumer Affairs refuses to assist because the car is out of warranty.

Showing 300 of 87 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Nissan/Juke#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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