2012 Tesla Model S owner complaints

The heater and defroster stopped working in this cold weather as we were driving home with my sons. They were freezing and cold. I was not able to see clearly rather very foggy windshield due to non-working cabin heater and defroster. This issue had happened to many many Tesla owners, infact model s like mine and even the brand new Tesla model 3 and model y with just less than 10o miles. This clearly is a huge negligence on the part of Tesla not wanting to fix the issue. However, now right after getting the control touch screen issue addressed, the same day Tesla told me the car is ready and that I can pick it up. This was very negligent on Tesla augorahills service center part. The heater was not working once I started driving the car back home. Tesla should have under safety protoco

This complaint may refer to the reference number provided below: NHTSA action number: dp19005 - investigation subject: battery management software updates to whom it might concern, back to may 2019, Tesla pushed a software update, firmware number 2019.16.2, to my car via over-the-air(ota) method. Right after installing it in my car, I noticed there is a significant drop in the car's range. Software version 2019.16.2 was released after several non-crush fires happened worldwide on the battery pack with the same size and spec as mine (85 kwh). New software capped the max voltage for both charging and discharging the battery, to minimize the chance for the battery getting overheated but in the meantime reduced the car's performance and range that I originally paid for. In the mean

I appears that Tesla had capped my battery. I have lost significant range for no reason and they have no explanation.

The vehicle was not experiencing display or review view camera display issues but was out of caution serviced nuder Manufacturer Recall Number SB2121001 (NHTSA Recall Number 21V035) for no charge. The vehicle is not under warranty. There was no charge for the initial "repair". When the vehicle was returned, the rear view camera did not function (black screen and/or serious flicker when video was partially displayed). Also bubbles were introduced into the front display panel. On questioning the repair, I was strongly encouraged by technician and then by manager to get an updated "infotainment with an upgraded MCU" (which is unclear but perhaps a superset of the VCM and display components that are under recall), for a cost of $2000 and $500 for it to include FM radio (that I already have

I tried to start the car and got the “Center Display unavailable” message. Reset the computer doesn’t help. I have to wait for more than 5 minutes for the system to be on.

MCU failure after 12 months replacement that I paid for at time of replacement. Service center cannot schedule a service for 2 weeks.

I charge my Model S on a 30 amp circuit with the car location amperage set to 20 amps to avoid overheating the circuit. Around Sept 12 while plugged in to the 30 amp, the car pulled in 50 amps off the line causing a melting of the wires and a near fire based on the damages later found. The car is supposed to send charging error alerts or problems via the Tesla app. Instead it continued to try to pull power out of the burnt line for 11 days all the while further depleting the battery. I discovered my car a 0% battery range with a dead 12 volt as well just as it had depleted and discovered the burnt up wires. I charged the 12 volt and got the car to take a charge. The 20 amp charge setting upon starting the car had changed itself to 50 amps. I lowered the setting and began charging

As the car drains the battery pretty quickly, I have turned on energy saving mode. In this mode the car enters a deeper sleep, consuming less power. Sometimes in this mode when starting the vehicle, the turn signals will not work (this appears to happen when the car sits for a while and the miles left on the battery is under 120 or so). After a quick stop (2 minutes out of the car), the turn signals will start working, and the driver display will show the blinking turn signal when they work, but it will not display when they do not work. Another issue is that after entering the car and "turning it on", by pressing the break, sometimes the driver display (which shows speed and current drive mode, PRND indicator) will be blank, not showing any information, despite the ability to operate

Mcu failure. Vehicle not safely driveable

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for purposes of ensuring visibility -and exterior turn signal lighting may increase the risk of a crash I've had this to Tesla twice now but it has not been fixed.

The contact owns a 2012 Tesla Model S. The contact stated that while driving at various speeds, the vehicle made an abnormal grinding noise without warning. The contact had taken the vehicle to a service center where they replaced the drive unit under warranty. Recently, the contact had taken the vehicle to a service center for the recall repair for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The day after the recall repair was performed, several unknown warning lights appeared on the EMMC while driving at various speeds. One of the messages that appeared on the EMMC was for the "loss of power voltage to the system, take the vehicle to a nearest service center". Due to the failure, the contact had the vehicle towed back to the service center wher

You are investigating Tesla front suspension failures. You should also investigate Tesla rear suspension failures. Here is just one recent example.https://www.iaai.com/vehicledetails/38453571?rownumber=39 the suspension link has snapped like a pretzel causing the suspension to flop down like a bad case of brewer's droop. Photo is attached with this submission. Despite Tesla issuing technical service bulletins about this and having fitted a slightly improved link to later models these lethal weak links are still fitted on thousands of cars around the world and pose a danger to Tesla occupants and other road users. For many more examples please visit the whompy wheels album https://www.iaai.com/vehicledetails/38453571?rownumber=39 thank you have a great day and ban these contraptio

Here is a terdsla in the junkyard https://www.iaai.com/vehicledetails/38424109?rownumber=4 front suspension has collolopsed. Tire has rubbed against the inside of the fender and worn a hole through it. Luckily for the owner he was not driving near a cliff at the time or he would have been branded a suicide like the other cases were. Please get these contraptions recalled immediately. Thanks keef

The mcu - media control unit is slow to respond to inputs and slow to startup when entering the vehicle. The screen has locked up several times while driving which leaves the turn indicators unusable and the defroster deactivated until the mcu resets. The hazard indicators are inactive when the mcu turns off. The front suspension links wear out prematurely due to a poor design and the weight of the vehicle. Repairs are costly due the main high voltage battery needing to be removed in order to remove the suspension link bolts.

Here is a Tesla in the salvage yard. Https://m.iaai.com/vehicledetenc.aspx?auctionid=21921554&itemid=23249264&rowid=16&pagesource=vehicleresults the steering knuckle has snapped in half. The air-bags have not deployed and there is no visible damage to the car that would explain why the knuckle has snapped in half. Up until 2015 the steering knuckle was made from hollow cast aluminum and there have been many other incidents where the knuckle has snapped. The design was changed in 2015 to a solid h-section but failures of that part and of the top ball joint are still ocurring. At the very minimum these cars should be recalled for a safety inspection of the suspension.

This is the stolen car which crashed in hollywood. Photographs at the scene show 3/4 of a wheel and the tire lying on the ground. Here is the listing at the salvage auction site. Http://imgur.com/a/h7roa the crash site images how the front wheel broken loose. The salvage yard photographs show the other 1/4 of the wheel still bolted to the broken kingpin. The wheel has been sliced in two while still rolling on the road. It would be impossible for that slicing to have occurred post impact. There are 100,00 of these cars on roads around the wordld. If this was an aircraft it would be grounded immediately. I believe this defect is so dangerous that all cars should be taken off the road before people die. The addition of the beta release autopilot makes the situation even more dang

I am filing these complaints in the public interest. I am not a Tesla owner and I have no investment in Tesla nor do I hold any shares in the stock-market. This car is in the wrecking yard. The front suspension has failed and the wheel is pushed back against the high voltage controller. Http://www.salvagereseller.com/vehicles/details/32315405-2012-Tesla-model-s-ca-san-diego there is no other damage that could account for the suspension failure. There was a crash back in 2013 which was blamed on the driver of the other car. Http://www.inautonews.com/Tesla-model-s-gets-crashed-driver-walks-away-unharmed if you look at the photo of the Tesla on the tow-truck after the accident you will see that the top suspension link has come unbolted. It does not look as though this happ

Here is another Tesla in the junkyard. Https://m.iaai.com/vehicledetailimages.aspx?imageurl=2&itemid=23306666 the photographs show that the front steering knuckle has snapped in half and the wheel is hanging sideways out of the wheel well. The car has not been in a crash. The air-bags have not deployed and there is no significant damage to the bodywork. These steering knuckles are a made from low pressure die cast aluminium which is clearly not strong enough for the purpose. There are many examples where the knuckle has simply snapped completely in half just like this one. Please investigate before more lives are lost.

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, the contact was informed that he did not qualify for the recall despite having received a letter for the recall. The manufacturer had not been notified of the issue. The contact stated that recently the center display screen started to operate as needed. The failure mileage was approximately 51,000. Parts distribution disconnect.

The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure recurred daily while driving whenever he depressed the brake pedal. The vehicle was taken back to the same dealer. The dealer informed the contact that the failure could not be duplicated. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 125,000.