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ProblemsByVin File / 2012-TESLA-MODEL-S NHTSA data synced 4 days ago
2012 · Tesla

Tesla Model S problems

1 critical safety recall on file — the kind NHTSA opens when crashes, fires, or injuries are documented. 59 owner complaints alongside. Read those first.

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Reliability score
7.4 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
0
Severe
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Moderate
Should you avoid this 2012 Model S?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 3 categories with 3+ complaints

electrical
34 reports · fails ~90,887 mi · avg $850
moderate
suspension
8 reports · fails ~38,750 mi · avg $900
critical
powertrain
4 reports · fails ~71,000 mi · avg $2,500
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2012 Model S's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2012 Model S?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2012 Model S · electrical
The heater and defroster stopped working in this cold weather as we were driving home with my sons. They were freezing and cold. I was not able to see clearly rather very foggy windshield due to non-working cabin heater and defroster. This issue had happened to many many Tesla…
12/31/2020 · at 56,700 mi · NHTSA ODI #11385791.0 · see electrical pattern →
2012 Model S · electrical
This complaint may refer to the reference number provided below: NHTSA action number: dp19005 - investigation subject: battery management software updates to whom it might concern, back to may 2019, Tesla pushed a software update, firmware number 2019.16.2, to my car via…
2012 Model S · suspension
You are investigating Tesla front suspension failures. You should also investigate Tesla rear suspension failures. Here is just one recent example.https://www.iaai.com/vehicledetails/38453571?rownumber=39 the suspension link has snapped like a pretzel causing the suspension…
12/23/2020 · at 50,000 mi · NHTSA ODI #11384728.0 · see suspension pattern →
2012 Model S · electrical
I appears that Tesla had capped my battery. I have lost significant range for no reason and they have no explanation.
View all 59 owner complaints →
Had a problem with your 2012 Tesla Model S? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

critical NHTSA 17V023000 January 10, 2017

Tesla Motors, Inc

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Fix: Tesla will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall began September 12, 2017. Owners may contact Tesla customer service at 1-877-798-3752.

Under investigation 3 open at NHTSA

RQ Electrical System › Adas · opened April 2024

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. RQ24009 on NHTSA →

DP Vehicle Speed Control · opened June 2023

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. DP23002 on NHTSA →

EA Air Bags › Frontal · opened September 2021

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA21002 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2012 Tesla Model S reliable?

Mostly yes. With a reliability score of 7.4 out of 10 based on 59 owner complaints filed with NHTSA, the 2012 Tesla Model S is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2012 Tesla Model S?

The 2012 Tesla Model S is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.4/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2012 Tesla Model S?

Based on NHTSA records, the most-reported issue is electrical, with 34 complaints filed. Typical failure occurs around 90,887 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The suspension is one of the costlier repair items. Average repair cost runs about $900 at an independent shop. Typical failure occurs around 38,750 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Tesla Model S has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2012 Tesla Model S?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 59 complaints on file and the costliest repair averaging $900, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2012/Tesla/Model S. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Tesla. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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