Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin Index / 2012-TOYOTA-AVALON / COMPLAINTS
Full complaint record · NHTSA

2012 Toyota Avalon owner complaints

30 complaints filed with NHTSA on this vehicle , including 6 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 4 complaints shown

6 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/17/2018 70,000 mi Crash ODI #11161898.0

My vehicles airbags did not deploy I was hit by an 18 wheeler at a high rate of speed. The vehicle had at least 2 rear end hits by this 18 wheeler estimated at a speed in excess of 25 miles per hour faster than mine (I was going at 70mph northbound on us 75, nine miles south of tulsa oklahoma on a sunny monday at 3pm). The street was dry. The truck initially hit me on my rear and on my left rear quarter. I was spun in front of the truck and he hit me again on the rear quarter and the bumper and spun me in the opposite direction and then pushed into the guardrail at an estimated 40+ MPH. The airbags did not deploy for any of the three collisions (two in the rear and one in the front).

10/21/2016 16,000 mi ODI #10917823.0

Air bag on passanger side of vehicle is disabled and will not reset/activate. Vehicle air bags have never been deployed. Dealer stated we would have to pay out of pocket to have system troubleshooting completed.

10/18/2019 115,000 mi Crash ODI #11269414.0

Another driver rand a red light and I (t-boned his passenger side) was in a head on collision. I was breaking at the time, but still imagine I hit him at between 30-40 MPH. The front end crumpled as expected but the airbags did not deploy. Firefighters cut power to prevent the airbags from deploying unexpectedly afterwards. A check passenger airbag light had come on in recent days that I did not get fixed before the accident, but it should not have affected the driver side airbag I expect. Liberty mutual is currently in possession of the car (they deemed it a total loss).

05/28/2014 15,000 mi Crash ODI #10594538.0

Tl* the contact owns a 2012 Toyota avalon. The contact stated that while at a complete stop, another vehicle crashed into the rear of the contact's vehicle, causing the contact to crash into another vehicle. The contact stated that after the crash, the vehicle accelerated while the brake pedal was being depressed. The emergency brake was engaged and the vehicle crashed into a curb. The air bags failed to deploy. The front passenger struck their head on the dashboard. The police were present. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and the current mileage was 15,000.

electrical 3 complaints shown

4 total in this category · severe · avg repair $850 · see electrical cluster analysis →
10/19/2015 ODI #10783467.0

Tl* the contact owns a 2012 Toyota avalon. The contact received notification of NHTSA campaign number: 15v047000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.

06/29/2015 ODI #10726044.0

2012 Toyota avalon. Consumer writes in regards to vehicle radio sub-woofer recall notice issues. *smd the consumer stated on two occasions, he took the vehicle to the dealer regarding the issue. On both occasions, the dealer stated the had not received the means or the information as to how to correct the sub-woofer problem but he would be contacted when the remedy was available. On may 13th, there was a loud crackling noise coming from the rear of the vehicle and the radio stopped working. The vehicle was taken to the dealer, where the consumer told the service advisor, he believed it had something to do with the recall on the sub-woofer. The dealer called the consumer the next day, and informed him the issue was indeed related to the sub-woofer, because when the sub-woofer was discon

06/23/2015 ODI #10726843.0

Tl* the contact owns a 2012 Toyota avalon. The contact received notification of NHTSA campaign number: 15v047000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

other 3 complaints shown

10/05/2016 33,000 mi ODI #10913942.0

The passive restraint headrest has become a liability the passive restraint headrests are set at such an angle that if I sit correctly in the seat (back/shoulders against the seat back) my head is positioned so that my eyes are aimed at the floor and not at the road. I've adjusted the height of the headrest to try to accommodate this, but no correction can be made. The result is pain in my neck and back while driving. In order to correct the angle and alleviate the pain felt while driving and after, I have removed the headrest, turned it backward, and reinstalled it. Doing this is the only way that I can drive for any distance and not have pain. The passive restraint headrest is a liability.

09/15/2015 40,000 mi ODI #10763895.0

The subwoofer recall is bogus. What they don't tell you until it's too late is that they put a plastic cover around the subwoofer to prevent wires from touching the chassis; they instead replace the jbl amplifier. The work drastically alters the sound. I no longer have a premium sound system; the new amp clearly doesn't have the same wattage as the original one. Lustine Toyota and Toyota corporate are copping out and won't fix it. The thing has even cut out twice. I'm beyond pissed. That might have been the best part of the car.

05/25/2017 76,000 mi ODI #10991699.0

The rear window sun shade screen does not work properly. Sticks in up position blocking site out rear window. With screen down while cranking car, putting car in reverse causes a loud noise of gears stripping. There are hundreds of reports on the internet complaining of this problem on all Toyota products that have this screen. This is obviously a design flaw and should be subject to recall. Here are just a few of the links online. Https://forums.edmunds.com/discussion/18198/Toyota/avalon/Toyota-avalon-rear-sunscreen-failure http://www.toyotanation.com/forum/156-avalon-3rd-generation-2005-2012/336998-2005-avalon-limited-rear-sun-shade-problem-help.html http://www.justanswer.com/Toyota/8iyjh-Toyota-avalon-fuse-rear-window-shade.html http://www.revbase.com/bbbmotor/tsb/downloadpdf?id=187

cruise control 3 complaints shown

3 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
07/02/2013 28,899 mi Crash ODI #10522977.0

2nd complaint (first complaint - #10522765) - on july 2, 2013, around 5:20 p.m., my fourth incident of brake failure occurred. I was going about 5 miles and applied brakes. Brakes failed and engine sounded like it was racing. I crashed into a the rear of a sedan which was stopped. No injuries were sustained. We were able to drive the cars to a development to exchange insurance information. I drove the car to the dealership for trade-in since it was unreliable for driving at slow speeds. An earlier potential incident occurred in the morning when I was braking and slowing down to make a right hand turn, the individuals were crossing the street on which I was turning into and the brakes seemed to not engaged and the engine began to race. I applied more pressure on the brake pedal an

06/05/2014 19,000 mi Crash ODI #10596345.0

Tl* the contact owns a 2012 Toyota avalon . The contact stated when she came to a sudden stop she was crashed into from the rear by another vehicle. The engine rpms then increased and the vehicle accelerated independently. The contact had to use the emergency brake to stop the vehicle as the service brakes failed. There were no injuries. A police report was filed of the incident. The vehicle was destroyed. The vehicle was towed to an independent mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.

05/02/2013 Crash ODI #10510378.0

Tl* the contact owns a 2012 Toyota avalon. The contact stated that the vehicle was started and shifted into drive when it suddenly accelerated without warning. The contact crashed into a scooter, a residential garage door and a wall. The contact was not injured. The engine rpms continued to race until the vehicle was shifted into neutral and stopped. The contact spoke with the manufacturer and it was stated that an engineer would be sent to further assess the vehicle. The vehicle was not inspected. The failure and the current mileages were 900. *tr

body 2 complaints shown

6 total in this category · severe · avg repair $1,500 · see body cluster analysis →
11/23/2015 82,000 mi ODI #10806294.0

Driving on interstate at speed limit. Loud explosion type sound. Sun roof had shattered. Didn't think to take a picture. Was 1,000 mi from home, so covered with plastic and cardboard, and drove home. Pictures are from inside vehicle, unfortunately not showing much.

10/15/2013 4,847 mi ODI #10547969.0

Tl* the contact owns a 2012 Toyota avalon. The contact stated that while driving at various speeds, there was a sudden banging noise coming from the front end of the vehicle without warning. The contact merged to the shoulder and noticed that the front driver's side bumper was loose. The vehicle was taken to a dealer where it was advised that the front bumper cover, front fender liner and the engine bottom cover needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure and current mileage was 4,847. Updated 11/19/13*lj

visibility 2 complaints shown

4 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
11/03/2017 17,500 mi ODI #11042989.0

Rear deck sunscreen activates and comes up without operator activating it. And it will not go back down without manual assistance. With assistance when it does go down there is a loud grinding noise and then it will come back up. To correct this situation requires replacement of complete assembly. (dealer quoted $1674.86) or pull the fuse and deactivate the rear sunscreen. Safety issue is that sunscreen up at night or during inclement weather restricts rear vision and driver can't do anything about it unless he happens to know which fuse to pull and where it is located. When asked why Toyota has not corrected this issue, dealer speculated that since this is an avalon only problem that the numbers of failures are likely small. My response was, that may be true but by researching this issue

07/19/2018 60,000 mi ODI #11112320.0

Tl* the contact owns a 2012 Toyota avalon. Upon entering the vehicle, the contact noticed excessive water on the passenger side seat and carpet. The contact also stated that there was a mold odor in the vehicle. The vehicle was taken to freedom Toyota of harrisburg (6060 allentown blvd, harrisburg, pa 17112) where it was diagnosed that the seal in the sun roof was faulty and confirmed the abnormal odor in the vehicle. The manufacturer was not notified of the failures. The failure mileage was approximately 60,000.

brakes 1 complaint shown

07/01/2013 28,469 mi ODI #10522765.0

Purchased used certified-used avalon with 28.3k miles on june 8. On june 15, the first incident occurred from parking lot to stop sign. Applied brakes and no response. Avalon sped up and had to turn the car to avoid accident. Applied brakes again and was able to stop the car. Continued home and no problems. On june 16, approaching stop sign from downward hill and applied brakes and no response. Avalon sped up and was able to make turn with being hit by on coming traffic. Took car to dealership for inspection. Found nothing wrong and attributed to user error. On june 30, approaching a 4 way stop, was able to stop and wait for car in front of me to go. When I apply gas to move up to the stop area, I removed my foot from gas pedal and applied the brakes. Brakes did not respond and I

engine 1 complaint shown

06/19/2019 37,000 mi ODI #11221166.0

Tl* the contact owns a 2012 Toyota avalon. The contact stated that the vehicle started on its own. The motor was extremely loud and was a distraction to the driver. When the contact would turn off the engine, it would sometimes restart on its own. The contact called bowling green Toyota (2398 scottsville rd, bowling green, ky 42104, (270) 843-4321) and was informed that a new rear shade motor was needed. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 37,000.

powertrain 1 complaint shown

05/05/2023 ODI #11520588.0

While entering the highway on ramp, as I accelerated and turned on the left turn signal, the engine stopped. The steering became very hard. I stopped, put the transmission in park and started the engine, with no problems. This is the second time in3 months this has happened when turning to the left, and activating the turn signal. In both cases, the auto headlight dimming warning lite came on. The car is well maintained, and has never been damaged in any way. The weather was clear.

Showing 300 of 30 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Toyota/Avalon#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
Get a free warranty quote →
Sponsored — we earn a commission if you complete a quote. Disclosure.