Driver side window would drop about 1.5 cm when exit the vehicle but would not go back up. Was allowing water and outside debris to enter the vehicle. When I notified the dealer and my salesperson they said they will take care of it and call vw on my behalf. It has been more than a month and I have heard nothing. Some reviews online said they were able to have vw take it back/ buy it back. Frankly this would be the best solution as in va the rain and cold winds is just unbearable in the winter with the window unable to operate as it was designed to. *tr
2012 Volkswagen Beetle owner complaints
65 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
electrical 7 complaints shown
Tl* the contact owns a 2012 Volkswagen beetle. While driving various speeds, the vehicle experienced total electrical failure. The contact had to restart the vehicle to resume normal operation. There were no warning indicators illuminated; however, the contact heard a beeping sound prior to the failure. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.
Key gets constantly gets stuck in the ignition when turning the car off. The car is in park and the key stuck.
I have three concerns about my new car. First and foremost is the window issue. I had the vx beetle for about two weeks when the automatic windows on both driver's and passenger's sides either do not go up or down all the way as they are supposed to. They stop intermittently and take several tries to either close or open. Safety issue. Dealer says vx knows and is working on fix. Vx says the same but I have had the car three months now and no fix (and no fix in sight it seems). Also, fuel gauge would not register as full. A part for this issue has been ordered and is in. It will be installed in a few days and hopefully addresses this problem although other consumers have posted that this doesn't always work. Lastly, my air conditioner blows warm air unless you turn the dial comple
The driver and passenger windows do not go up or down on command when the button has been pressed. Once the window does go down (usually on its own) it is very difficult to get the windows back up. I feel this is a safety issue as it allows the elements (ie moisture) to enter the vehicle while it is parked and could contribute to further malfunctions of the electrical components that control other aspects of the car (electronic transmission, push button start, traction control, etc). Vw has been unresponsive to owners complaints to this issue (check youtube, twitter, and forums). Thank you. *tr
My driver's window won't go all the way up after parking. It is supposed to lower just a hair when opened and close again once the door is shut. This lets rain in. Also when rolling up the driver's window you must inch it up in increments instead of all at once. It goes up about half way then sends itself back down. *tr
Recurring issues with door power windows. Takes approximately 6-7 attempts to secure or roll them up after opening; unsure if they will completely fail and eventually not roll up at all. Safety issue concerns: unable to roll up windows against adverse weather conditions and freeway debris, (rain and debris can damage electrical circuitry located next to door and debris can injure driver; rain/wind/debris can impair drivers visibility if window cannot be rolled up properly); in addition, in an emergency situation that would require sheltering in place in this vehicle; such as an assault, robbery etc. The inability for the consumer to roll up their windows presents a real life-safety threat. After having researched on-line and spoken to the dealership which I purchased my vehicle
airbags 5 complaints shown
Tl* the contact owns a 2012 Volkswagen beetle. While parked, the contact's vehicle was rear ended by another vehicle traveling 15 MPH. The air bags did not deploy. The contact sustained injuries to the neck and back that required medical attention. A police report was not filed. The vehicle was not towed. The vehicle was taken to an independent mechanic for repair. The dealer and manufacturer were not notified. The failure mileage was 52,000.
Tl* the contact owns a 2012 Volkswagen beetle. The contact stated that the independent dealer who sold her the vehicle was unable to verify if the vehicle was included in NHTSA campaign number: 12v540000 (air bags). The dealer did not provide the recall history and the contact had not called a Volkswagen dealer. The contact was concerned about the air bags working properly. On november 2, 2018, while the contact was driving 20 MPH, another vehicle cut in front of the contact's vehicle. The contact applied the brake pedal, but rear ended the other vehicle. None of the air bags deployed. A police report was filed. The contact sustained head and back pain and was transported by ambulance for medical treatment. The vehicle was towed to a tow yard. The vehicle was not diagnosed by a dealer. The
Tl* the contact owns a 2012 Volkswagen beetle. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to the dealer multiple times where the air bag sensor was repaired; however, every few thousand miles, the failure recurred. The failure mileage was 20,000.
I received a recall notification dated Dec. 16, 2020 for my 2012 Volkswagen Beetle. The notification was for a replacement of the driver's side airbag which could explode due to high temperature or humidity. These condition exist on the Big Island of Hawaii where the car is located, but there are no VW dealerships on the Island of Hawaii. There are VW agencies on the islands of Oahu and Maui. I have been in contact with VW Customer Service. I receive regular call backs from a representative named Patrick. He has informed me that VW is still working to solve the problem. He once mentioned that perhaps the parts could be shipped to a another make of car dealership, but no action has been taken. I believe that my wait for a resolution to this recall has exceeded a reasonable amount of time. I
Takata recall. The contact owns a 2012 Volkswagen Beetle. The contact received notification of NHTSA campaign number: 20V785000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
steering 3 complaints shown
Under certain daytime lighting conditions several of the dash panel instruments (speedometer, and tachometer) can not be read, since these are not illuminated unless the headlights are on. There are no options in the supplied controls to turn these dash lights on without turning on the headlights. Vw of america has been contacted with regard to this concern and has indicated there is not 'fix' for this condition. My wife and I are very concerned with this condition. We are pursuing an alternative lighting arrangement to solve this condition. *tr
Tl* the contact owns a 2013 Volkswagen beetle. The contact stated that while driving 35 MPH, the vehicle would veer to the right abnormally. The vehicle was taken to the dealer who stated that there was a problem with the alignment machine. The vehicle was not aligned. The manufacturer was notified of the issue who advised that they would research the failure at a later date. The vehicle was not repaired. The failure mileage was 13,000. ## VIN passed ## 2013 Volkswagen beetle ##
Tl* the contact owns a 2012 Volkswagen beetle. While coming to a complete stop and placing the vehicle into park, the ignition and steering wheel locked up. The contact also stated that it was difficult to start the vehicle. The dealer diagnosed that the ignition and steering tumbler lock needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000.
other 2 complaints shown
Purchased 2012 vw beetle in 2014 used and service engine light came on 6shortly after. Dealer replaced secondary air injector sensor under warranty. Light came back on and was told it was a secondary air injector valve that was bad but would not cover due to being out of warranty even though issue occurred while under warranty and was not corrected. Local mechanic cleaned valve and checked system which worked for 6 months. Continued to fail safety inspection for a p0491 secondary air injector system. Has failed 2016 & 2017 for same code. Have had over $700 worth of work to correct with no fix. 2017 had a p0106 code that cleared but has come back again. Currently still producing both codes for 2018 and not passing safety inspection.
Tl* the contact owns a 2012 Volkswagen beetle. While the vehicle was stationary, fuel leaked onto the ground. The vehicle was diagnosed as having a leaky detection pump. The manufacturer was made aware of the issue. The VIN was unknown. The failure mileage was 110,000.
visibility 2 complaints shown
9-3-14 got into vehicle that was parked in my garage. Found horizontal crack running from behind rear view mirror about 8" in both directions and curving up to the roof line. Additionally there is a verticlal crack that intersects the horizontal one at it runs directly up to the roof line. There was no contact with any object or road hazzard that caused this as the vehicle was parked in a closed and secured garage. Contacted vw dealer who advised me to take vehicle to dealership. Once there the vehicle and the cracked windshield were photographed by dealership personnel. I was informed that a claim would be submitted to the manufacturer. On 9-9-14 I was informed that the claim had been denied by he maufacturer's representative stating that it was their opinion that the windshield had been
Both drivers side and passenger side windows experiencing issue when auto-closing. Windows will not close using the "auto up" feature. Windows retract to the down position 2-3 times before switching to manual mode by default. Window motors must be reset for "auto up/down" after each time. *tr
engine 1 complaint shown
Engine light for EVAP purge flow incorrect. I've spent over $700.00 at the dealership and my engine light still comes on with the same error code.p0441. Thankfully I have fixed plugged in and I can turn off the engine light only to have it come on again every 25 to 50 miles of driving. ???? The purge solenoid, air pump, purge valve have been replaced. No change.