Takata inflators: nothing has happened yet, but since the recall says that serious injury or death may occur because of the faulty airbag I am concerned that it has taken so long and we still do not have any indication of when this will be fixed.
2012 Volkswagen Eos owner complaints
94 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
airbags 9 complaints shown
Takata recall required airbag replacement under safety recall 69m9 NHTSA recall number 16vo78 has not been done in a timely manner resulting in a continuing dangerous situation for the vehicle occupants.
Tl* the contact owns a 2012 Volkswagen eos. The contact received notification of NHTSA campaign number: 16v078000 (air bags); however, the repair for the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Takata recall, I received a notice on 4-16-2016 that the takata airbag needed to be replaced in our eos 2012 vehicle. I have been unable to get the fredericksburg vw dealership located at 5208 jefferson davis hwy, fredericksburg, va to replace the airbag. I have spoken to them on a number of occasions and have sent emails to others within vw but have been unable to get vw to replace my airbag.
While driving a 2012 vw eos, the engine stumbled and unloaded tons of smoke out of the rear of the car. This incident occurred while driving the car at a high rate of speed and caused a dangerous situation. The dealership replaced the defective fuel injector, which happens to be under warranty for 120,000 miles. The issue I have is that vw will not proactively replace the defective fuel injectors, potentially causing 3 more dangerous situations. Additionally, when a fuel injector fails there is a high probability of a catalytic converter failure due to the engine misfire. This happened to me and vw would not cover the failure of the catalytic converter - which seems unfair, especially in light of vw's issue with its recent emission scandal. I had 2 independent mechanics verify the
My car is part of takata airbag recall. Dealer wil not repair or provide loaner vehicle. My safety and my family's safety is at serious risk. That is unacceptable. I tried selling the car but was offered ridiculously low value due to recall. So they won't fix it and further will penalize me financially when trying to trade it. I want my car fixed now or a loaner vehicle provided
2012 Volkswagen eos komfort. Consumer writes in regard to vehicle airbag safety recall. *as the consumer stated since the airbag recall was completed, the air bag warning light illuminated on multiple occasions. *js
Takata recall on my VIN states: "recall incomplete. Remedy not yet available." if my vehicle is unsafe to drive as reported by takata safety risk, what is my next course of action since the recall is incomplete and remedy is not yet available? *tr
Tl* takata recall. The contact owns a 2012 Volkswagen eos. The contact received notification of NHTSA campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
engine 6 complaints shown
Tl* the contact owns a 2012 Volkswagen eos. While driving at approximately 35 MPH, the vehicle jerked and the accelerator pedal was depressed but the vehicle did not accelerate. The vehicle was towed to the dealer where it was diagnosed that the cylinder one fuel injector was stuck open and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
Timing belt adjuster failed, lost oil pressure and and damaged valves. The engine needs to be replaced. 69664 miles.
Tl* the contact owns a 2012 Volkswagen eos. While driving approximately 20 MPH, the vehicle jerked forward and failed to accelerate as the check engine and epc warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that cylinders one and two misfired. As a result, the intake manifold and two ignition coils needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that cylinder four misfired and needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 28,000.
I have a 2012 vw eos with 75,000 miles, maintained regularly. Last month the timing chain tensioner failed and fell into the engine while it was moving, destroying the remainder of the engine (lost compression on 3 of 4 cylinders, engine replacement was $6,980 with my private mechanic-no used engines are available nationwide so I had to purchase new). There are many complaints about this happening to others on the internet. I contacted vw customer service, who said it was not recalled. There are at least two class action lawsuits about this same issue affecting others and one private lawsuit in nj. I spoke to an attorney and personal law suit will be too expensive for me. Note also, I called NHTSA in september and filed a compliant over the phone--I added my compliant at that time but it
Tl* the contact owns a 2012 Volkswagen eos. While driving 30 MPH, the vehicle stalled without warning. The contact's husband coasted the vehicle to the right side of the road. The vehicle would not restart and was towed to an independent mechanic where it was diagnosed that the timing chain tensioner fractured and destroyed the engine. The vehicle was repaired. A dealer was not contacted. The manufacturer was made aware of the issue and stated that there were no recalls on the failure. The failure mileage was 75,000. Updated 12/13/2017 *ln *tr
My 2012 vw eos shut off while driving on the highway. The car needed to be towed to the repair shop. The timing change completely malfuction by mechanical failure. The car has had all services, great condition and only 55,000 miles. Cost to repair the car is over $3,000.
electrical 2 complaints shown
As I was backing out of a parking spot on 12/29/17, not quite 3 months after I bought the car, the clock spring failed, which meant no airbags. Since I knew this was previously an issue, I contacted vw directly since the recall was not coming up at the dealership. They told me that the part had been previously fixed in 2016 under the recall, and even though the part failed again in less than 2 years, it wasn't covered under warranty.
I bought the vehicle on 02/15/2013 it only have 10,000 miles on it. Then as soon as it hit 68,500 miles and went out of warranty. I had just had it serviced for the last time under warranty on 6/21/2019 at 67,996 miles. The timing chain snapped and bent all the valves. I had to rebuild the engine. Which coasted a fortune. I saw that their were a bunch of class action suites going on against Volkswagen for similar issue but was dealing with a family crisis that ended poorly and went into a state of depression from the death of multiple family members back to back so I never followed up on it. Now my car is at 80,000 miles and seems to be experiencing electrical problems as well as problems with the cd player it progressed and now all disk spaces say error and I cant play cds. When I could
visibility 1 complaint shown
Tl* the contact owns a 2012 Volkswagen eos. While driving 50 MPH, the sun roof spontaneously shattered without warning. The contact received minor cuts and glass was embedded into her skin due to the failure, but medical attention was not required. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was approximately 24,000.
other 1 complaint shown
Vehicle continues to stall while at low idle or stopped. Several attempts of fixing this issue at the dealership has failed to identify and correct the issue. The dealership first replaced the spark plugs and coil packs, two moths later when the same issue occurred they replaced the high pressure fuel pump and two months later the car is in the shop for the same issue. On two occasions my car stalled while driving on the highway.
powertrain 1 complaint shown
My automatic transmission is slipping and then clunks into gear. I bought the car used at the end of april 2017. I took it to the vw dealership and they found metal shavings in the transmission fluid. The "warranty" ran out at 60,000 miles, I have 64,000 miles on it. They want $7100 to replace the transmission and vw headquarters refuses to offer any help at all.