2013 Buick LaCrosse owner complaints

The climate control systems have stopped working. The temperature is locked to the last set temperature and blower zone (blowing lightly on feet only). It is available for inspection upon request. This is a significant safety issue as the climate control panel will not power on, affecting defrost for all windows. This is especially dangerous in Michigan during the winter months due to the need for defrost during spontaneous/lake effect snow. No defrost can cause significant visibility issues, which put the safety of the driver, passengers and others at risk. This malfunction also creates a safety issue because the vehicle is unable to be heated up properly when temperatures drop. This problem has not been reproduced or confirmed by an independent service center, nor has it been inspecte

Complete blackout of monitor (navigation screen) including rear view camera while while driving on city streets and highways and happened once during startup of vehicle. Sometimes before blackout vertical lines appear. Estimated time of blackout has lasted more than one minute and I have had to pull over until it appears. I have had passengers in the vehicle who have witnessed this occurrence. I have taken my vehicle maybe 2 or 3 times to the Buick dealership, the last time they replaced the full monitor, as they could not find what was causing the problem. The problem is still occurring and even worse because its happening more frequently. I am going to the Buick dealership tomorrow about this and a new problem with the seats not heating up, which was never a problem until the scree

The contact owns a 2013 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated, and the steering seized. In addition, the contact stated that a warning indicated a low voltage and the vehicle lost motive power. The contact stated that the vehicle stalled in the middle of a busy road. The contact called the Police to assist with moving the vehicle over to the shoulder of the road. The vehicle was towed to a local dealer; however, the contact was advised to have the vehicle towed to another dealer. The vehicle was towed to the dealer where it was diagnosed with a low voltage Hybrid battery. The contact was informed that the Hybrid battery needed to be replaced to perform a diagnostic test. The vehicle was not diagnosed or repa

Tl* the contact owns a 2013 Buick lacrosse. Sporadically, while starting the vehicle, the doors failed to lock, the gear shifter failed to shift, and the vehicle did not accelerate. The contact stated that the engine revved, the rpms increased, and the eco warning message was displayed. The vehicle was taken to o'rielly Chevrolet (6160 e broadway blvd, tucson, az 85711, (520) 829-3876), but was not diagnosed or repaired. The manufacturer was contacted and provided case number: 9-5654186782. The failure mileage was 66,002.

The contact owns a 2013 Buick LaCrosse. The contact stated while approaching a traffic light, the vehicle was seized. The contact stated that the check engine and battery warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The vehicle was repaired but continued to experience failure. The contact was able to drive back to the local dealer and had the battery replaced for a second time. The vehicle was repaired but continued to experience failure. The contact stated she experienced the failure a total of 4 times. The manufacturer had been informed of the failure. The failure mileage was approximately 35,000.

I had the car repaired last year around this time with an issue saying that the battery charging system needed to be serviced. At the time I had recently bought a battery but the shop informed it could be due to a dead cell in the battery 1 year exactly and the same issue occurs. It start with the check engine light being displayed then it will start sending the message and battery light comes on. There should not be another dead cell battery. There is definitely an issue with the charging system of these cars. This will cause the vehicle when in eco mode to restart cause power loss whe driving and also cause the radio, navigation ect to loss brightness. The car releases loud sound for the a/c and defrost thumping and ticking also sputtering when accelerator is touched. Even when switchi

I purchased the vehicle in 07/2021 through the Drive time Dealership. The first concern is that as you go over the agreement the cost of the vehicle is well over the actual blue book value which $24,000 plus. But then there is the blinded words which cover the interest rate and the false mathematics that is used to confuse you. I realized that in the end of that process it is stated that I would owe $70,000 plus which one can buy 3,4, vehicles or a home. I ask that this transaction be investigated. My ethnicity was the motivating factor to become victimized just the commission. My second complaint which also support my reasonings as to this filing is due to the lack of reply towards the recall ( NHTSA- 20V764) Manufacture Recall Number:N202308930. I called the GM Manufacture on 07/27/202

The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Power Steering Went out while I was on the Highway. It was all of a sudden, and I had been driving on the highway for at least 2 hours. This caused my steering to be not as controlled, and could have caused a wreck if driving by a less advance and experienced driver. The only time the warning lamp came on was the minute it happened, and when completely out. I had to drive on the highway over an icy pass for another 45 minutes. It was very difficult and stressful. It thankfully did not cause any accidents, or other damage that I am aware of.

Tl* the contact owns a 2013 Buick lacrosse. While starting the vehicle, the steering wheel was difficult to turn and the service power steering message was displayed. The vehicle was taken to an independent mechanic who stated that an electrical failure occurred. The local dealer was not contacted. The manufacturer was contacted and provided case number: [xxx]. The contact stated that the failure was similar to NHTSA campaign numbers: 13v173000 (electrical system) and 13v097000 (power train, electrical system). The failure mileage was 70,000. *ln*jb *dt *dl parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

2013 Buick lacrosse - power steering stopped working while my 19-year-old daughter was driving at approximately 35 MPH! Steering wheel completely locked up. Potentially hazardous condition. Gm must address this issue with the power steering mechanism on these vehicles! Very expensive repair ($2,600) and it took 3 weeks to find the part due to gm being on strike.

The contact’s wife owns a 2013 Buick LaCrosse. The contact stated that on several occasions while the brake pedal was depressed, the vehicle lunged forward and the engine stalled; however, after releasing the brake pedal, the vehicle went into LIMP Mode and then lunged forward. The contact stated that the engine engaged at low speeds. Additionally, the contact stated that there was an abnormal grinding sound coming from the vehicle. The oil warning light was illuminated. The vehicle was taken to the dealer where the cause of the failure could not be determined. The vehicle was taken to a different dealer where it was diagnosed that the main drive belt and valve cover gasket needed to be replaced. The vehicle was then taken to an independent mechanic where it was diagnosed that the valve co

Tl* the contact owns a 2013 Buick lacrosse hybrid. After the vehicle was serviced for unrelated issues, the check engine indicator illuminated the next day and the "check the charging system" message appeared. Additionally, the vehicle would shut off and restart automatically. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.

My 2013 Buick lacrosse has a malfunctioning transmission control module which it already recalled by gm but my car does not fall under the recall because of my VIN the malfunctioning transmission control module cause my car to go into limp mode in the middle of the street in traffic

The defrosters never worked properly. It seems moisture is being brought in from outside and fogging up the windshield. The vehicles poor defrosters became a safety issue when driving thru the last snow storm. Visibility was extremely poor. I had to lean over and peak thru the bottom of the windshield near the bottom to get minimal sight. Like I said, it was always an issue, but when you really need defrosters, you don't have any.

2013 Buick lacrosse. Consumer writes in regards to vehicle rear view camera problems. *smd the consumer stated when the vehicle was put in reverse, the image on the navigator screen was supposed to show a yellow guideline to assist in orienting the vehicle when it was being backed up. The guidelines were a critical feature of the rear view camera. The vehicle was missing those guidelines. The consumer contacted the local and national gm representatives and they refused to correct the safety problem. A fully functional rear view camera is a safety necessity with the vehicle, since it has a very small narrow back window. Compounding the problem was the unreliability of the navigation screen. The consumer had to take the vehicle to the dealer to have the navigation system fixed to functio

A 5 inch piece of metal broke off the wheel resulting in damaging the tire and causing serious safety concern. This piece of metal broke off from the inside section of the wheel, which faces the engine bay, ruling out the fact that it was caused by debris or impact from a curb or road. There was no other damage to the wheel, such as warped tires or dents or dings on the wheel, which should have been there if the damage was caused due to road hazard. As can be seen from the pictures the damage could only have been caused by structural issues with the wheel.

In 2018 the air went out in the vehicle and then the ABS light cane on. A few days later the check engine light was displayed and then the next day the battery completely died. I took it to the shop and had it fixed. They said that battery was missing a cell and they replaced the battery, fixed the air conditioning basically fixed all issues. Fast forward to a year to the date the same issue started again in that order. The car has officially cut off and I searched and there are no open recalls coming up for my VIN number.

On june 7, 2018, I purchase 4 tires that were supposed to last 40,000 miles. The odometer in my car read 68,832 miles. On october 16, 2019, I had a flat in one of them and went to the dealer who sold the tires (firestone) and they said that 2 of these tires are too worn out and not safe any longer. The odometer in the car read 92,540 miles. I had to buy 2 new ones and firestone gave me a discount for what happen (2 tires lasted only 23,708 miles). DOT # y9fjdcwx0418 firestone article # 000845 35tn