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ProblemsByVin Index / 2013-CADILLAC-CTS / COMPLAINTS
Full complaint record · NHTSA

2013 Cadillac CTS owner complaints

72 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 5 complaints shown

20 total in this category · severe · avg repair $850 · see electrical cluster analysis →
10/25/2014 3,000 mi ODI #10649860.0

This car on your list shows "recall incomplete" ! This is not correct! Recall was corrected by me (owner at home) with the gm kit and I sent the enclosed gm recall signature form to 'recall processing center, po box 909989, milwaukee, wi, 53209, as instructed! Form dated sept. 16, '14. Please check your/ gm Cadillac records!! [xxx], lease /owner information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

10/24/2014 2,000 mi ODI #10649682.0

Tl* the contact owns a 2013 Cadillac cts. The contact stated while driving approximately 45 MPH, the vehicle stalled without warning. The vehicle restarted immediately but the failure recurred. The vehicle was towed to a dealer for diagnostic testing. The contact received a notification for recall NHTSA campaign number: 14v394000 (electrical systems). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.

10/10/2014 17,000 mi Crash ODI #10643834.0

Tl* the contact owned a 2013 Cadillac cts. While driving approximately 15 MPH, the contact lost control of the vehicle and crashed into a tree. The vehicle was destroyed. The contact sustained injuries that required medical attention. The contact received a recall notice for NHTSA campaign number: 14v394000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 17,000.

09/30/2014 ODI #10640150.0

Recall campaign number 14v394. Replacement key rings sent to "fix" problem. This does not solve the problem. It makes me aware of the issue, but does not prevent any future owners from attaching extra weight to key ring. How will this prevent future owners from risk of accident ? This is a lame repair. *tr

09/22/2014 ODI #10638150.0

Tl* the contact owns a 2013 Cadillac cts. The contact stated that while driving approximately 70 MPH, the vehicle stalled without warning. The vehicle restarted and the contact was able to drive normally. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The failure recurred. The contact received a notification for recall NHTSA campaign id number: 14v394000 (electrical system). However the parts needed to perform the repairs were unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 300.

airbags 3 complaints shown

10 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/29/2024 ODI #11632917.0

I noticed that on the dash a message that service is needed on one of the airbags. I then scheduled appointment to have the problem corrected. I was informed by the dealership’ service department that I need a passenger airbag replacement on the passenger side of the car, and they also informed me that GM no longer manufactures the airbag that I need. I was not given any assistance on how to replace this safety feature in the car, nor was I notified by the manufacturer that airbag was discontinued.

12/05/2019 Crash ODI #11287256.0

I was in an accident with my 2013 Cadillac, suffering a severed lip, requiring 24 stitches in my botyomlip, lost tooth, and suffered neck and back pain due to airbags not deploying.

10/20/2019 50,000 mi ODI #11269767.0

I was driving along highway 70 downtown st louis when all the sudden all 4 ceiling/curtain airbags went off only, no other airbags deployed, just the ones stated. I pulled the vehicle off the highway. I was able to drive the vehicle back to my house where it remains. This incident happened on the evening of october 19, 2019. I just purchased this vehicle 3 weeks ago. The dealership is closed on sundays where I purchsed it. There is no body damage to the vehicle, like I said the airbags just went off for no reason.

steering 3 complaints shown

10 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/19/2014 8,474 mi Crash ODI #10667264.0

Tl* the contact owns a 2013 Cadillac cts. The contact stated that while reversing at approximately 2 MPH, the steering wheel seized and the vehicle stalled. The brake pedal was depressed but the vehicle rolled and crashed into a pole. The vehicle was able to restart. A police report was not filed and there were no injuries reported. The failure occurred on two occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 8,474.

10/19/2019 50,000 mi ODI #11269500.0

The electrically adjustable steering wheel has two bolts that hold the up down bracket on the steering wheel. One bolt fell out and the other one was loose. The locktite blue was only on one thread. If you check the news groups it seems like a common problem on the cts. I think this should be a recall due to the fact if the other bolt fell out the steering column would flop around causing the driver to loose control.

10/07/2014 13,500 mi ODI #10642010.0

Tl* the contact owns a 2013 Cadillac cts. The contact stated that while driving approximately 30 MPH, the power steering suddenly malfunctioned making the steering wheel very difficult to turn. The contact indicated that during the incident the service power steering sensor light illuminated. The vehicle was towed to the dealer who diagnosed that the wiring for the steering column was defective. The manufacturer was not notified of the failure. The failure mileage was 13,500.

powertrain 2 complaints shown

10 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/14/2015 ODI #10809934.0

The car hesatates like it wants to cut off popping in the front end trottle body stable link the motor mount was broke they just fixed it. Cant beleive a 2013 needs these things already have been to cad 5 times and they claim they cant find the problem. Im very disappointed in this

10/08/2016 71,000 mi ODI #10914894.0

Solenoid that communicates with the transmission and the computer. (this was causing the the stability trac to kick on and sometimes shut the car off while driving or sitting still turning) they also discovered that the entire rear differential had to be replace. This is a 2013 cts coupe 69000 miles when purchased. I contacted gm corporate office for assistance. (p0101 ,p0100, u0101, lost of communication to TCM.

wheels 1 complaint shown

12/29/2017 ODI #11057480.0

Front hub bearings damaged at 77,000 mile and again at 129,000 miles. Cadillac forum has multiple people complaining about the same complaint

brakes 1 complaint shown

11/28/2018 32,000 mi ODI #11154620.0

Car has no breaks when first started it takes about 30 seconds after start for breaks to work this happens after car is parked overnight all the time

other 1 complaint shown

10/25/2015 20,000 mi ODI #10785849.0

Sunroof has a rattle. Can be heard at moderate speeds over moderate terrain. Of course the bumpier the roads, the more rattling can be heard.

lighting 1 complaint shown

4 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
10/25/2015 19,500 mi ODI #10785847.0

Lcd temperature display on passenger side is intermittent.

engine 1 complaint shown

10/24/2014 9,000 mi ODI #10649758.0

The supercharger was replaced for abnormal noise and function as per Cadillac tsb.the new supercharger which had a solid rather than 2 piece connector(isolator) resulted in a loud groan and vibration between 800 and 1100 RPM when in gear.Cadillac has acknowledged this groan/vibration and at first deemed it "normal".now they have restated their position and allege that their engineers are working on the problem. The dealer's service dept has been told not to attempt to work on a solution to the above.the new 2014 ctsvs which have the new superchargers have the same problem.the growl/vibration has become more intense and I worry about catastrophic engine failure. Gm customer service reps have been less than helpful.this is yet another example of "caveat emptor". *tr

suspension 1 complaint shown

5 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
10/05/2017 40,000 mi ODI #11031841.0

I've noticed my vehicle always being out of balance, so naturally I first aligned and balanced the tires at a reputable shop. The first day it drove like a dream, but after that the vibration came back. Ever since then ive bought new tires, brakes, balanced the wheels 4 times within a year and once at the dealership(ed morse Cadillac sawgrass) which was a road force balance and noone seems to know the problem. My vehicle has 45k miles on it and the suspension including the rims are OEM. Its frustrating to drive a vehicle that costs $75000 to drive horribly. This concerns me with the integrity of the vehicle. This poses a danger if its a problem that may escalate to something else that noone knows including the "great" mechanics at the dealership.

Showing 300 of 72 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Cadillac/CTS#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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