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ProblemsByVin Index / 2013-CHEVROLET-SILVERADO / COMPLAINTS
Full complaint record · NHTSA

2013 Chevrolet Silverado owner complaints

364 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 5 complaints shown

12/23/2023 ODI #11561646.0

My dashboard is cracking and I am concerned that it may be dangerous during a collision if the the airbag deploys and creates a shrapnel situation.

12/15/2020 65,000 mi ODI #11383483.0

Dash cracked-my dash was replaced under warranty once already. It was cracked near the passenger airbag. It is now cracked again across the front window defrost on the drivers side. My truck is 7 years old and now needs the dash replaced for a 2nd time. I think that is a bit ridiculous. Even more ridiculous is that after it was replaced the first time the service tech told me that they new it was a problem with all of the black interior vehicles that had the gray dash and that it will crack again. Well its 5-6 yrs from when I had it replaced and its cracked again.

12/13/2023 ODI #11559870.0

Purchased the Silverado 1500 new in 2013 and was going be my last truck before I retired. Had the truck under coated/rust proofed after the purchase and had it touched up yearly. Went to have it touched up again in 2020 and the shop said they would not do it because the frame was rotting from the inside out. They said it was a GM flaw in there rust proofing system for their truck frames. I also talked to Ziebart about this and they said the same thing. Zeibart will not under coat any GM truck from 2006 to 2018 because they have seen too many frames rotting out. I only have 70,000 miles on the truck and this is totally UNACCEPTABLE. From what I have seen on the internet it also includes GM's mid sized trucks, Canyon and Colorado. I have read stories of owners having vehicle cracks

12/05/2019 16,254 mi ODI #11287241.0

Dash cracked approximately 3'. Very low miles, vehicle has always been garaged.

12/02/2023 ODI #11558142.0

My 2013 Chevy Silverado's frame is rotten and cracked on both sides to the point where it may be unrepairable. I originally pulled the bed and dropped the fuel tank due to a broken cross member. That is when I found that all three cross members under the bed were completely rotten out and both the main frame rails were cracked. The driver side has a crack over 6 feet long and has began rotting at the crack. The passenger has a crack about 3 foot long. It is clear that the crack on the driver side has been there for years while the dealership continued to inspect the truck. I have driven this truck over 20,000 miles from coast to coast this year and the body is rot free. This broken frame could have caused a catastrophic accident had it let loose on the interstate. I have done my research a

suspension 4 complaints shown

17 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/31/2021 ODI #11445700.0

Frame already has holes from rust after only 8 years and was well kept and washed regularly. The vehicle also has about 85k miles

12/28/2023 ODI #11562270.0

The frame has completely rotted through and the truck is not driveable as the mechanic has said the frame is likely to crack and that there is severe frame deterioration near the fuel tank putting it at risk of catching fire.

12/18/2022 ODI #11497928.0

My truck frame has rusted completely through. I have holes in my truck frame. I also have my rear shocks have broke free from my frame. I went back to the dealer the first week i had the truck to have my bed liner installed. At this time i pointed the rust and undercoating that was falling off. The told me they would take care of the problem. I assumed they would, my mistake. I had to go back 2 other times for warranty work on my drive train. Both times I complained about the rust. Each time I returned it was getting exponentially worse. Both times they told me Chevrolet would do nothing about it. That the rust was "normal" Now I have a truck that is not even 10 years old with my frame falling apart.

12/08/2020 ODI #11378524.0

My stable link and traction control light keep coming on and off then truck not running right and my starter/cranking dragging really hard and this is my 3rd starter in 3yrs

airbags 4 complaints shown

92 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/21/2021 ODI #11444552.0

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

12/09/2021 ODI #11443213.0

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue but informed the contact that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

12/08/2021 ODI #11443118.0

I was notified of the air bag recall in February 2021. To date, I have not heard anything from anyone about replacement of the passenger-side airbag. When I check the recall on line I see that the "remedy is not available". How long do I need to wait to get this resolved?

12/04/2019 86,000 mi ODI #11286866.0

The dash above the steering wheel cracked on 12/4/2019, now making a rattling noise. The crack now is going to expand due to vibration and it could effect the drivers side airbag down the line.

body 2 complaints shown

61 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
12/27/2023 ODI #11562110.0

The frame has completely rusted out and the vehicle is no longer roadworthy. Mechanic was shocked it didn’t snap while on the road. Only has 113k miles. Apparently this is a known major issue with these vehicles and costing owners thousands of dollars due to incorrect manufacturing of the frames. Please hold the manufacturer accountable for this defect before someone does get hurt.

12/06/2022 Crash ODI #11496315.0

The vehicle is unsafe to operate around pedestrians and other roadside objects because of the poor visibility, especially at critical moments where visual confirmation is needed like crosswalks, intersections, and parking lots. The A pillars, side mirrors, and tall front profile, block the driver from visually confirming hazards and pedestrians at crosswalks and intersections. While driving, I made a right hand turn and attempted to park roadside. The vehicle was blocking my view of cement barriers placed in the parking space before mine, and the vehicle collided with the barriers. Also, many times I have had to stop just after entering an intersection to keep from hitting a pedestrian, because the vehicle blocked my view.

powertrain 2 complaints shown

21 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/06/2020 79,000 mi ODI #11378092.0

Lifter ticking and lifter collapse. Stability and traction control system working improperly and flashed on and off and the truck started to hesitate and jerk. Oil consumer is excessive. This all occurred while driving on a city street without any prior problem. There were no check engine light or other 'idiot light' warnings before the lifter clicking started or the stability and traction control system acted up.

12/05/2024 ODI #11629044.0

Rear wheels lock up while driving. This happened several times and to get it to move again I had to unplug battery for 10 mins. This happened while driving at all speeds and it is so unsafe to drive that I do not feel comfortable driving the vehicle for my safety and the safety of others. I had it towed to the dealership, and they said transmission needed to be replaced and it was not under warranty. I called GM and they told me they could not help and to hire an attorney over some class action lawsuit. I just want my truck fixed!

electrical 1 complaint shown

12 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/29/2016 67,000 mi ODI #10938435.0

Tl* the contact owns a 2013 Chevrolet silverado 1500. The contact stated that the service air bag warning indicator illuminated intermittently. The vehicle was taken to the dealer where it was diagnosed that the front driver side impact sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,000. ...updated 05/11/17 *bf *cn

fuel system 1 complaint shown

12/08/2025 120,000 mi ODI #11703793.0

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle with the check engine warning light illuminated. The vehicle was taken to the local dealer, who diagnosed that the subframe of the vehicle and the rear cross member were severely rusted, causing the fuel tank to become unsecured. The mechanic informed the contact that the vehicle was unsafe to drive. Additionally, the mechanic stated that the catalytic converter was faulty and created a fire hazard. The vehicle was not repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000. The VIN was not available.

Showing 300 of 364 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Chevrolet/Silverado#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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