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ProblemsByVin Index / 2013-DODGE-DURANGO / COMPLAINTS
Full complaint record · NHTSA

2013 Dodge Durango owner complaints

640 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 7 complaints shown

265 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/31/2015 ODI #10817157.0

Tl* the contact owns a 2013 Dodge durango. The contact received notification of NHTSA campaign number: 15v115000 (electrical system); however, the part was unavailable for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue. Parts distribution disconnect.

12/30/2014 ODI #10669112.0

Tl* the contact owns a 2013 Dodge durango. The contact received a notification of NHTSA campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system) however, the parts for the repairs were unavailable. The contact stated that the dealer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.

12/26/2018 59,600 mi ODI #11163408.0

In november 17, 2016 a recall campaign 15v-115 was issued. My durango was serviced by dealer due to this recall. Recently I took the vehicle to the triangle dealers in puerto rico, with the same issue. They wanted to change the fuel pump, because this was the diagnostic of the mechanic. I did not agreed with the diagnostic because I had already verified that when I moved the cables of the relay they installed, the vehicle turned on again. I picked up my durango at the dealer on the december 24, 2018. Now the durango has the same problem, it actually stalled will driving almost causing me to have an accident on the 25th. My complain is the the relay installed in these vehicles are not the solution. I've research other vehicles owner who have had the same problem occurring over time again, a

12/26/2014 13,000 mi ODI #10668399.0

Purchased vehicle in nov 2013. Received recall for brake booster in may 2014 (p14/NHTSA 14v-154). Called and scheduled an appointment. Dealership said that they would call when the part was received. No call to date. Received second recall notice via mail on 12/26/14. Called dealership and they stated that the parts were not coming in very quickly. Recommended I file this complaint with the NHTSA. Also stated that they were doing the second recall for sun visor wiring, received in aug 2014, in conjunction with the brake booster, when/if the parts arrive. (p36/NHTSA 14v-391). This report is filed to comply with the directions of the recall that state "if your dealer fails or is unable to remedy the defect without charge and within a reasonable time, you may submit a written complai

12/24/2021 ODI #11444889.0

Crank wont start engine light etc sign and abs and crank forever then start then cut off within 5-10 secs with high rpm

12/23/2025 ODI #11706814.0

While driving the vehicle occasionally stalls without a check engine light or codes showing up

12/22/2018 ODI #11163146.0

Estaba parado con el motor encendido y el alternador empez a arderse y proboco problemas electricos

other 4 complaints shown

12/31/2018 52,000 mi ODI #11164230.0

Headrest deployed without impact to vehicle. Headrest damaged as a result. Not able to reset due to damage caused. In need of replacement. Vehicle was stationary and not running at the time of deployment.

12/26/2019 ODI #11291379.0

Tl* the contact owns a 2013 Dodge durango. The contact stated that NHTSA campaign number: 19v813000 (fuel pump) exceeded a reasonable amount of time for repair. The contact received the recall notification in december of 2018. The contact spoke with an unknown Chrysler dealer and was informed that the part was not available for repair. The manufacturer was not contacted. VIN tool confirms parts not available.

12/22/2020 57,000 mi ODI #11384617.0

The front driver side headrest deployed while driving down the road at 45mph

12/22/2019 108,500 mi ODI #11290718.0

In september 2019 after my check engine light came on and the vehicle was idling erratically, I took my 2013 Dodge durango into a repair shop where I was told a fuel injector needed to be replaced. At the time I asked if they all needed to be replaced and was told not necessarily that they could last for several years before needing to be replaced. In december 2019, after experiencing some of the same symptoms I took my durango back to the repair shop and was told one more fuel injector needed to be replaced and, this time the shop recommended that I replace the other five (5) injectors. I agreed to have them replace all five since it appeared that all of them may malfunction over the next several months. The day after I had the five replaced, my check engine light came on again. I too

airbags 3 complaints shown

37 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/26/2017 100,435 mi ODI #11056642.0

Tl* the contact owns a 2013 Dodge durango. The contact stated that the vehicle failed state inspection because the air bag coil was defective. The vehicle was taken to white motors inc. (175 old farm rd, roanoke rapids, nc 27870) where it was diagnosed that the air bag coil was faulty. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,435.

12/24/2024 ODI #11632276.0

Passenger headrest airbag deployed while car was stationary in garage. My daughter was hit sharply by deployed airbag. Has not yet been inspected, but is available for inspection. No warning this would happen.

12/24/2019 131,280 mi ODI #11291115.0

Headrest airbag deployed while driving but was not due to an impact.

engine 2 complaints shown

56 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/31/2024 ODI #11633319.0

Please see attached, and advise if you need additional information. As you will see, I've tried to contact someone on multiple occasions in regards to this issue. And as of yet, I have had NO response.

12/29/2017 61,000 mi Fire ODI #11057391.0

On 12/24/2017 I started my durango to let it warm up before leaving my house, remote start was used. It was making a funny noise so I turned it off and then turned it back on. At this time I saw smoke was coming from the engine. Upon inspection I noticed smoke from the alternator and had to put water on it. I took my durango on 12/26/2017 to dwayne lane's Chrysler and Jeep at 10515 evergreen way, everett, wa 98204. They said this is related to recall t36 and there was no known fix. I understand if the alternator was still fine they could do nothing. However since it was clearly faulty after running their tests they said I would have to pay out of pocket nearly $1200 dollars and then get reimbursed after 90 days. I called Dodge customer service and worked with someone to get approva

brakes 2 complaints shown

52 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/26/2014 15,332 mi ODI #10668409.0

My Chrysler dealer has failed to replace Chrysler's recalled brake booster and shield within a reasonable amount of time. I took my 2013 Dodge durango to the premier chryslerjeep Dodge Ram of tracy, california back in june 2014; they tested the car and said they would contact me when the replacement brake booster and shield were in stock. I've called twice since then and was told that parts are still not in stock. I feel this is an unreasonable wait for a recall that poses a threat to the safety of me and my family. *tr

12/22/2014 28,349 mi ODI #10667758.0

P14 recall on brake booster. Received 2nd notice today and have been to the dealership 3 times all 3 times I was told that they will not look at the recalled part as they don't have the parts in stock to replace. I called Chrysler recall group and they can't guarantee the parts to be available, only to call other dealerships to see what can be done. On top of this I now have a alternator recall that I am on a "wait list" like I have been since june for the brake booster. *tr

steering 1 complaint shown

24 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/30/2017 60,290 mi ODI #11057528.0

Within about the last 6 weeks my SUV has been stalling while driving in heavy traffic areas which is highly dangerous & I lose all control of my vehicle I have contacted the Dodge dealership where I purchased this vehicle from & they are doing the bare minimum to correct this issue!!!! Knowing my vehicle has active recalls!!!

visibility 1 complaint shown

7 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/22/2014 22,600 mi ODI #10667696.0

We were traveling on the highway when we heard a pop then it sounded like a bag was stuck to the roof of our car and was flapping in the wind. We started to open the sunroof shade when we noticed the sunroof glass was broken. We were not hit by any road debris and after stopping to look over the damage we noticed the sunroof glass was blown out not in. The left over sunroof glass on the driver side corner was sticking up. We believe the sunroof glass exploded out. *tr

Showing 300 of 640 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Dodge/Durango#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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