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ProblemsByVin Index / 2013-DODGE-GRAND-CARAVAN / COMPLAINTS
Full complaint record · NHTSA

2013 Dodge Grand Caravan owner complaints

469 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 8 complaints shown

232 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/31/2014 ODI #10669413.0

Tl* the contact owns a 2013 Dodge grand caravan. The contact received a notification of NHTSA campaign number: 14v234000 (electrical system) however, the part needed for the repair was unavailable. The manufacturer was notified of the delay. The contact had not experienced a failure.

12/30/2014 ODI #10659558.0

2013 Dodge grand caravan. A problem with the window switch for the two rear windows. *ta the consumer stated it shouldn't take 3 1/2 months to get a part to correct a recall defect. Recall # 14v234000. *jb

12/29/2017 83,000 mi ODI #11057479.0

Vehicle would not start, took to garage they said fuel pump, still would not work, took back they said tipm, had it changed, got van back now the signal lights don't work took back they test it and guess what tipm again, so now after nearly 3000 in repairs and 800 in rentals I am waiting another week for another tipm not impressed at all. After researching this issue it is far to common and should be made a full recall, I know of four failures in the last week in my little area alone. Something needs to be done, this problem can affect any component of the vehicle from brakes to air bags to anything that is run by a fuse which is pretty much everything, someone is going to be seriously injured because of this if there hasn't been already.

12/27/2014 10,000 mi ODI #10668516.0

My rear quarter vent windows were on a recall and I took it to the Dodge dealership (may 2014) where they disconnected the automatic switch to the windows. It has now been non-operational since then. I have contacted Dodge corporate offices and the dealership on a routine basis to be constantly told they have no idea when this will be repaired. This is beyond a reasonable time to fix something like this. Please help me as I would like to have my windows operational. Dodge simply does not seem to care and have no interest or priority in repairing this defect. Thanks *tr

12/25/2019 109,000 mi ODI #11291201.0

The lock/unlock button on driver side door stopped working, rear gate is closed tight but indicator says it's open and all interior lights stay on while driving

12/20/2019 130,000 mi ODI #11290423.0

I started to have a problem starting my van I called my mechanic and he asked me what happened I told him that I tried to start the van it doesn't start immediately I have to try several times and after a while the battery will be dead in the morning and I started to disconnect my battery terminal he said he seen this problem before it's very common in Dodge grand caravan it's the tipm ( the fuse box ) the fuel pump relay is welded into the fuse box and can not be replaced and if it goes bad it will cost 1200 $ to replace that is crazy if this was Toyota the cost of fuel pump relay is no more than 20 to 30 dollars it's a bad design and Dodge should pay for it

12/11/2018 92,000 mi ODI #11160727.0

Heating and air conditioning 24-005-16 covered 2014-2015 grand caravans but not 2013. Need to re-calibrating or replacing the heating, ventilations, air conditioning blend door actuator. Cold air one side hot on the other on and offf

12/11/2013 ODI #10555601.0

2013 Dodge grand caravan. Consumer writes in regards to vehicle headlight switch wiring system. *smd the consumer stated the dashboard lights illuminated while the headlight switch was still in the off position. Any time the dash lights were on, many drivers assumed the headlights were on too. However, that was not the case with the wiring system in the vehicle. The consumer stated the vehicle did not come equipped with the auto-on headlight feature. The consumer's wife did not know the headlights were off, because the dash lights were illuminated, so assumed the headlights were on with the dash lights.

other 5 complaints shown

12/30/2019 82,000 mi ODI #11292003.0

The passenger seat headrest deployed, the passenger was adjusting the seat to move back and adjusting the angle of the seat. There was no car accident to activate this action. It was startling to hear this and see this. It is highly defective in it's activision mechanism. The dealer wants to charge to fix this in the $1000. I see no logical reason for the head rest and now I can see if it deployed on the driver's seat, causing an accident.*dt consumer stated head rest has not been repaired.*jb

12/27/2019 100,000 mi ODI #11291550.0

My van just shut off while driving. There was no warning. It just stopped working. Fortunately, I was in my neighborhood and not going fast. I was able to stop the van and put in park and start it again without difficulty . I have read online that Dodge knows this is a problem. This needs to be a mandatory recall.

12/27/2017 87,000 mi 1 injury ODI #11056942.0

Driver's headrest popped while vehicle was stopped. Caused pain and suffering for driver... Had to seek medical help (chiropractor). Dodge refused to pay for replacement for this safety device.

12/15/2017 55,000 mi ODI #11055012.0

The first occurrence was when I was driving on an interstate, about 65 MPH, when the engine abruptly stalled. I changed several lanes onto the shoulder and call a tow truck, but before it arrived, it was able to start again, after ~30 minutes. This same behavior has happened 4 more times (total of 5 times in a year, or about 15k miles), sometimes weeks apart, sometimes months. The other occasions were slower, 25-40 MPH. The Dodge dealership was unhelpful diagnosing the problem, as all systems appear fine until the problem appears, which they unsurprisingly could not provoke. On each occasion, when we try to start the car again, it sounds as if it has no fuel, but after ~30 min. Of sitting, it starts again and drives just fine. It is very unnerving to always have to consider that the

12/13/2019 130,000 mi ODI #11288866.0

According to the Dodge dealer that is handling the car there is a defect with the typun <the way it was explained it's the brain that reads the key> I believe that being it's not a problem that's related to wear and tear. Then it should be considered a recall and not a out of pocket expense.

powertrain 3 complaints shown

35 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/28/2022 ODI #11499153.0

The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at slow speeds, the vehicle was violently shaking. The check engine warning light was illuminated. The contact was able to drive to her destination. The contact also stated while driving 70 MPH with the cruise control activated, the vehicle started to stall while depressing the accelerator pedal. There was no warning light illuminated. The contact coasted the vehicle to the shoulder of the highway and then had the vehicle towed to a dealer. The vehicle was diagnosed with transmission failure. The transmission was repaired by an independent mechanic. The contact wrote a letter to the manufacturer but had not received a response. The vehicle was not repaired. The failure mileage was unknown. The VIN was not a

12/21/2015 31,000 mi ODI #10811386.0

Tl* the contact owns a 2013 Dodge grand caravan. While driving approximately 72 MPH, there was a warning chime and the vehicle independently decelerated to approximately 40 MPH without warning. The vehicle would not accelerate past 40 MPH as the electronic throttle control and electronic stability control warning indicators illuminated. The contact powered the vehicle off and back on and was able to drive the vehicle home without incident. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 31,000. Updated 02/12/16*lj the consumer stated software update was performed. *tr

12/09/2019 130,000 mi ODI #11287893.0

Tl* the contact owns a 2013 Dodge grand caravan. While driving various speeds, the vehicle jerked and stalled without warning. The contact also stated that the vehicle would not start without warning. After multiple incorrect diagnostics, the contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a faulty totally integrated power module and estimated the repair to cost $1,500. The contact spoke with Honda of the avenues (11333 philips hwy, jacksonville, fl 32256, (904) 370-1300) and was referred to jacksonville Chrysler Dodge Jeep Ram arlington (9600 atlantic blvd, jacksonville, fl 32225, (877) 677-5782). The contact was informed that she would have to pay for diagnostic testing. The manufacturer was not notified of the failure. The vehicle had not been re

engine 2 complaints shown

26 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/28/2022 125,000 mi ODI #11499251.0

The contact owns a 2013 Dodge Grand Caravan. The contact stated while exiting a parking lot the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle and the vehicle was able to operate normally. The vehicle was taken to an independent mechanic and the spark plugs were replaced. On another occasion the failure reoccurred, and the check engine warning light illuminated. The vehicle was taken to the independent mechanic again and the mechanic stated that the transmission needed to be replaced. The manufacturer was contacted and stated that the VIN was not under recall. The failure mileage was 125,000.

12/13/2018 42,770 mi ODI #11161272.0

The engine turns off while driving with no warning. It cranks after that, but doesn't start until 20 minutes or so after the shutoff. It's happened 4 times so far: 4/18/2017 at 42,770 miles, 11/15/2017 at 49,000, 6/25/2018 at 53,200, and 8/8/2018 at 54,650. The 1st and 3rd times the car was making, or had just completed, an extended hill climb on city streets and the gas tank level was relatively low. The 2nd and 4th times the car was on the highway on level terrain with a 3/4 to full gas tank. After 1st occurrence, towed to local shop and he could find no error code in the car's computer. Then drove it to dealer and he kept it overnight. Dealer agreed that there were no codes but said that restart could have erased them. He said that he could not make it happen in his shop and, therefore,

airbags 2 complaints shown

26 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/20/2022 68,000 mi Crash ODI #11498263.0

The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at approximately 30 MPH, another vehicle crashed into the rear driver’s side moving the vehicle approximately 5ft. The air bags failed to deploy. As a result, the contact and his son sustained soreness in the neck. Medical attention was required. A police report was filed. The vehicle was damaged and towed to a tow yard. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was 68,000.

12/13/2022 ODI #11497257.0

On 12/10/22 the passenger side curtain and squib airbags deployed with no collision of any kind. I was picking up my disabled partner, who is under 5' and under 90 lb. I believe she would have been at significant risk of harm were she already in the van. On 12/12/22, I took the van to where we purchased it. The van is BraunAbility modified with an accessible ramp, the back seats removed, and it sits much lower to the ground than the unmodified van. First, I was told that they found evidence of a collision. I had long known of that damage: I had ran over a curb several years before, and, because of the modifications, the van tends to scrape on acute inclines, a problem they said at the time of purchase would sounds scary but was harmless. I was told that the tiny hole in the metal frame und

Showing 300 of 469 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Dodge/Grand Caravan#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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