Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
full bulletin at NHTSA ↗2013 Ford Transit Connect powertrain problems
severe 7 complaints filed with NHTSA · avg repair $2,500 · see powertrain across all vehicles →
Complaints
7
Recalls
0
Avg fix
$2,500
1crash
When does it fail?
Of the 7 powertrain complaints filed for the 2013 Ford Transit Connect, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Powertrain accounts for 22% of all owner complaints filed against this vehicle, across 3 categories tracked.
No new NHTSA powertrain complaint has been filed on this vehicle in over 10 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering powertrain on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
full bulletin at NHTSA ↗Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and install the protective cap over the selector at the transmission end of the selector lever cable.
full bulletin at NHTSA ↗On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 5 most recent
Tl* the contact owns a 2013 Ford transit connect. The contact stated that while driving at 20 MPH, the automatic transmission failed. The contact stated that the transmission failure caused the vehicle to move from the drive gear to neutral without the shift interlock button being depressed. The vehicle was taken to the dealer where the mechanic was unable to duplicate the failure. The vehicle…
Tl* the contact owns a 2013 Ford transit connect. The contact stated that the gear shifter failed to shift out of park. The vehicle was taken to duval Ford (1616 cassat ave, jacksonville, fl 32210) where the gear shifter was replaced. The contact stated that the gear shifter cap came detached allowing her to put her finger inside the shifter and shift the vehicle out of park. The manufacturer was…
Transmission. I was driving down the road in my Ford transit going 65 miles an hour I I started to have major transmission problems from traffic slow down so I slow down with it down to 30 miles an hour after doing so traffic sped back up and I could not get out of third gear when I realized how fast I was going in third gear and it would not shift, I tried to slow down and then re-accelerate to…
The Transit was parked on a slope and was in "Park", but it rolled back down the slope and hit a parked car.
Power transmission failure due to electrical issues. 63k miles only.
Had powertrain trouble with your 2013 Ford Transit Connect?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the powertrain problem on the 2013 Ford Transit Connect?
It's a meaningful issue. 7 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $2,500.
At what mileage does the powertrain typically fail?
Based on the 7 complaints filed, powertrain issues most often appear around 33,750 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $2,500 for powertrain repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to powertrain?
No active recalls currently cover powertrain issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2013/Ford/Transit Connect.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.