Streering wheel making a thumping sound when its turned to left or right while car is on. Mechanic suggested it was possibly the bushings and mentioned their may have been a recall on this issue.
2013 Hyundai Sonata owner complaints
1,887 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
steering 6 complaints shown
I am unable to access the Hyundai blue link software which controls remote start, engine stop, vehicle tracking and othet items. Hyundai dealer and Hyundai motor corp refuses to do anything making nthis vehicle and any others with the same feature a hazard. If someone hacks into my old emailaccount they can remotely start the car in our garage killing us, or remotely start and unlock the dorrs anywhere and there is nothing we can do. These vehicles should be recalled immediately and the corporate executives who have allowed this to continue be brought up on criminal charges. The car is also equipped with summer only tires in the midwest? Unsafe to drive in any cold weather with snow or ice.
The steering of the car, especially at highway speeds requires constant correction to keep centered. It does not pull to the left or right like when a vehicle is out of alignment. When the wheel is centered it feels "sticky", which causes the car to jerk to the left or right as corrections are needed to stay centered. The infamous steering coupler has been replaced when it was at its' worst. However, the problem persisted. The car was taken to tameron Hyundai in hoover, al and the steering mode was set to gls, but did not improve steering. I took the car back a second time to be evaluated, and the service technician deemed it "normal operation".
My wife and I bought a new 2013 Hyundai Sonata GLS in August of 2013, which is now over eleven years ago. In late September 2024, with still fewer than 100,000 miles on the car, I noticed a snapping sensation/clunk sound in its steering column when changing the direction of steering (from left to right/right to left.) I researched this symptom and, with the confirmation of a Hyundai Dealer's Service Manager, diagnosed the problem as a failing soft coupler between the car's steering column and "Motor Driven Power Steering" motor. NHTSA is aware of the problem, and Hyundai was compelled to issue an elusively brief warranty extension. Having taken delivery of the car over 10 years ago, that warranty extension does us no good, and I'm being told that at the Hyundai Dealer, the job will cos
Clicking noise while steering, safety at risk up too and leading to death. Problem confirmed by independent service center and authorized dealer. No warning, occurred randomly including vibrations. Was told known issue its the steering coupler part.
It is an ongoing steering problem. The car cannot be centered on the road (continuously drifts left or right). The higher the speed, the more pronounced and dangerous the problem. I had the car to two different Hyundai dealers and was told they were aware of the situation but nothing could be done to correct it. I contacted Hyundai motors and all I received was a vague form letter. I looked into the situation on the internet and was shocked at how prevalent this problem was. I would like to see someone look into this before some tragedy occurs. *tr
engine 4 complaints shown
My vehicle will suddenly drop in speed regardless of increasing gas, by adding pressure to the gas pedal. It is also making an odd noise from the engine. I took it to the mechanic who stated that they heard the noise but it was beyond their scope and I should take it to the dealer. I called the service department and told them the problem and also mentioned the lifetime engine warranty that Hyundai was pressured to offer. This was the statement for Hyundai at the Mall of Georgia. "Hyundai engine warranty is only on blown push rods." I stated what happens if the car suddenly dies or engine blows while driving 70mph on Interstate 85. All power being lost causing an accident and injuring or killing people. He stated, "I'm just telling you what Hyundai said!" This will cost Hyundai much more t
Having to add 1-2 quarts of oil per month and engine knock noise has started and been louder when oil is low.
While car was accelerating on the interstate a loud knocking noise began. The engine noise continued to grow. I stopped momentarily for an appointment praying the car would start. When I came back out it did restart but the engine noise was worse, I called the local Hyundai dealership & described the situation. I informed them I would be driving the car to them. Not once did they mention engines seizing in this make! I proceeded to get back on the interstate and accelerate with increasing knocking of the engine. The car then struggled to accelerate, and all dash lights blinked, then shut completely down and started smoking. I had to coast the car off of the very busy & dangerous interstate. Not safe at all! The car would not turn back on. The car was towed by aaa to the dealersh
The contact owns a 2013 Hyundai Sonata. The contact stated that while operating the vehicle there was a knocking sound coming from the engine compartment. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 53,000.
lighting 2 complaints shown
The passenger tail light routinely burns out melting the plastic tail light assembly
Airbag light comes on and stays on. I can reset it and the light goes away but comes back later.
powertrain 2 complaints shown
The contact owns a 2013 Hyundai Sonata. The contact stated that upon placing the vehicle into the (R) reverse position; the vehicle independently accelerated backward into her neighbor's driveway and hit two parked vehicles. The vehicle came to a stop when it crashed into the second vehicle and that second parked vehicle was deemed destroyed. The air bags did not deploy upon impact. No injuries were reported and a police report was filed. The contact was able to drive the vehicle back across the street and parked the vehicle on the road. The dealer was notified of the failure and informed her that since her vehicle was involved in an assurance claim, they could not render any assistance. The manufacturer was also notified of the failure and informed her that an investigation could not be
The engine needs to be replaced. Broke down while driving on a city street. The car has less than 80000 miles. I gave this car to my son so evidently the power train warranty is gone. My complaint is that this engine should have lasted longer. That is what Hyundai claims.
cruise control 2 complaints shown
On december 9, 2015 I was on route 9 driving south, the speed limit is 40 MPH, I applied the brake, as a school bus was stopped in front of me to drop off a child, the accelerator was racing, I kept pushing on the brake and the car finally stopped. I was a few inches from the back of the bus. Fortunately no accident. Then on december 24, 2015, I was pulling into a parking lot applying the brake and again the car accelerator was going so fast, I picked my foot up and slammed it on the brake and the car would not stop.the car sounded like it was going to take off, it was racing so fast. I put the gear into neutral and the car rolled another half a car length into a lane but fortunately no one was there. Again no accident but it scared the you know what out of me. I took the car to the dealer
I experienced an unexplained, uncontrolled vehicle acceleration. I started the vehicle, moved the gear shift to drive and it immediately accelerated out of control. I was unable to control the vehicle as it raced across a parking lot, jumped a curb, ran up and then back down an embankment and crossed back across the parking lot until the acceleration ceased. I reported the incident to Hyundai america and they had the vehicle inspected. Their response was "we were unable to find any malfunctions or defects that would have caused the accident as you allege. Nor was our inspector able to duplicate the condition that you indicated caused the accident. Accordingly, while we sympathize with you about the incident, from the information we have, we must respectfully deny any liability in con
other 1 complaint shown
I started smelling a little gas in the 20th. And on the 21st it got a lot worse so I took it to the dealership. This is the same place that replaced the engine because it failed and it was a recall. I let them know of the recall and they said it is not covered. They told me it was the high-pressure fuel line that connects to the pump. I have provided a picture of what the tech said.
body 1 complaint shown
About a year ago, I went out one morning, and the Rear Passenger Door would not engage or open. I tried using the key fob, as well as manual lock, trying to lock and unlock, and it still would not open. No one can get into the car from the outside. No one can get out of the car from the inside. This especially is very dangerous. Nothing has changed. I would like Hyundai to repair my door, since it is inoperable. In case of accident, fire, or other reason, someone would be locked in to their detriment.
suspension 1 complaint shown
I just purchased a 2013 Hyundai sonata. The car tends to wander on the highway mostly left but sometimes right. It will not stay straight. I have already brought it back to the dealer twice and they tell me that it is within spec. At first they tried to tell me that it was because I was not used to electric steering. This is not the case. I have test driven other vehicles with this type of steering that do not exhibit wandering on the highway. I found out belatedly that this problem was much worse in the 2011 and 2012 model years and that they implemented a fix. Well the fix doesn't work. In addition when accelerating from a slow speed the car will pull left. The dealer has referred me to Hyundai corporate where I have opened a case number. They now tell me that there is nothing they can d
electrical 1 complaint shown
Driving 65 MPH on the highway my car sounded like it was going to fall apart. Then 2 mins later it shuts off on me. Leaving me stranded for an hour on i66. Had to have it towed back to my house. I've been complaining about hearing knocking noises and my lights coming on while driving but whenever I took it to the dealership of course the car never made the noises. I always have to change my right brake light. There's a short in the wire