I lately noticed your Jaguar recall for models xf of 2013. It concerns fuel pump immediate shutoff when there is excess fuel pump amperage and a fuse trips to shut off the fuel pump. It cannot be reset until the fuse cools down, at least 20 minutes is reported. My car's VIN number is apparently over the specified coveerge period so #15v091000 recall does not apply to my 2013 car. At the time in looking for answers I found none. My event: this past summer I was driving to sudbury, ma at 10 p.m. My engine suddenly stopped on the full speed and more narrow curving entrance to the mass pike {from route 91 in connecticut}! I was stuck there for well over an hour, every so often trying to restart the car; to no avail. It finally cost me $400 to have the vehicle towed to the sudbury jag
2013 Jaguar XF owner complaints
34 complaints filed with NHTSA on this vehicle , including 4 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 6 complaints shown
Tl* the contact owns a 2013 Jaguar xf. While driving 40 MPH, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer where it was diagnosed that the fuel pump and fuel injector needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 15v091000 (fuel system, gasoline), but the VIN was not included. The failure mileage was 62,000.
I have a big issue with my dashboard starting to come apart because of the adhesive Jaguar used to hold down the leather is not hold. How many complaints need to be documented before Jaguar address the issue. I have researched and found that Jaguar is using staples on the replacement dashboards to keep this from occurring but what about my car?
I have a big issue with my dashboard starting to come apart because of the adhesive Jaguar used to hold down the leather is not hold. How many complaints need to be documented before Jaguar address the issue. I have researched and found that Jaguar is using staples on the replacement dashboards to keep this from occurring but what about my car?
Jaguar statement: my 2013 Jaguar xf was under warranty until september 2018. I took it in for service and water coolant leak; while driving out of my garage down my street the coolant warning light came on so I park it and had it towed to my local Jaguar dealership to be looked at. It was serviced and the leak repaired; as I was told august 8, 2018 40,000 miles. July 2019 same problem (at 46,000 miles) resurfaced and damage my engine. I was driving on the highway 820 and my warning coolant light came on the hood of the car stated to smoke; by time I was able to pull over safely the car shutdown. I thought it was just safe feature; turns out the coolant leak in to my engine and damage it beyond repair. The coolant replacement and parts was still under warranty. August 28, 2019. The d
My jag xf 2013 dash is being torn away and separating. It is annoying to me that Jaguar refuses to admit using subpar materials.
powertrain 3 complaints shown
The vehicle lost power on freeway, lost power to power steering, felt sluggish (no fuel) when I pressed accelerator, could not accelerate above 35 MPH. Had to stop car on side of road. Turned on and off waithed 10min, car started and was able to drive, but repeated above discrimination. Occured 12072019 and 12082019. Dash lights came on and check engine light stayed on. Add 93 octane fuel thinking I had bad fuel, problem continues. Scheduled appt with Jaguar to look at car on 12102019. Car not drive able. It is under warranty. Taking car to Jaguar fort worth. Vehicle suffered from complete engine and power stall. Vehicle shows to have 12 recalls related to engine, power stall and hoses.
The contact owns a 2013 Jaguar XF. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact stated that the drive(D) started flashing RED on the console by the shift selector and on the instrument cluster. The contact stated that the check engine warning light was also flashing. The contact pulled over, and stopped the vehicle, but had not turned the engine off. The contact shifted to park(P) and then shifted back to drive(D) and was able to resume normal driving. The contact stated that the failure had reoccurred. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Takata recall I have a 2013 Jaguar xf 3.0 that began running a little rough around 30,000 miles in 2016. The check engine light came on and when I took it back to the retailer they said there was nothing wrong "possibly a loose gas cap." a few week later, towards the end of 2016 and less than 40,000 miles on the vehicle the check engine light came on again, but this time the car started to smoke and overheat, so I pulled off to the side of the highway, into a parking lot as quickly as I could. The coolant had been leaking and was dangerously low. I added coolant as per the Jaguar handbook instruction and about an hour later tried to get back on the road. The car ran fine for a few miles, but once I started to accelerate into the 50-60 MPH range onto the highway again a few miles down
steering 2 complaints shown
I was driving near fm 1960, my steering was very stiff and the car turned off while driving. I had it towed across town to my moms house which was closer than my home. The car has been towed to Jaguar where they have stated this malfunction is not recall related. They were rude and non helpful. We believe this malfunction is ibdeed recall related.
Loud popping noise followed by low coolant message flashing and white smoke vehicle lost power and steering became difficult while driving until vehicle refused to go as I tried to pull into a gas station the vehicle became disabled, and caused a single vehicle crash, and the bumper and driver head light which I just paid to repair is no good as a result, and police had to use their patrol cars in order to push me out of the middle of a busy intersection (took about 15 mins for response) had to wait 5and a half hours to have the vehicle towed home, vehicle does not re start. Vehicle had 7 recalls previously repaired including Jaguar cac hose repairation. Vehicle does not currently fall under recall due to previous repair. The repair for this recall issued back in 2014 failed. Jaguar deale
wheels 2 complaints shown
Dear sir or ma'am, I am writing to inform you of what I view as a serious safety issue in hopes that you will consider investigating the matter. On march 13, 2015, I purchased a 2013 Jaguar xf, (VIN: [xxx]), that was certified pre-owned, but had never been owned by anyone except for the dealership.the vehicle had only 21,000 miles and was stated as having and appeared to have fairly new tires. The vehicle was purchased from capitol luxury cars stated as "tek automotive group, llc." on the car care plan, located at 347 new karner rd.,rte 155, colonie, new york 12205, (518) 452-1100. On august 6, 2015 on the way home from work on interstate 95 south, the vehicle tire pressure light had come on.I decided as soon I was off the major route I would stop to put air in the tire. The tire bl
I bought a new used car in la on sept 14 2014. When I drove back to sf on no5 highway on sept 15 2014 about 1 am .the back left wheel started caught fire when I was driving normally. *tr
electrical 1 complaint shown
Having serious electrical systems PCM BCM electrical etc speed control mod parking
airbags 1 complaint shown
Driving Jaguar xf and hood bonnet opened at 45 miles an hour on its own. Destroyed winds shield and the body around the windshield causing almost 2 accidents emotional stress and the inconvenience of not having a car to get to my promotion meeting. Pulling up on a highway. The harlingen cops were called made it to my home and the cop made no notes and just gave us a incident number. There was a recall for airbags on this car also after this happened all motorists went haywire and display started going off and saying every sensor was wrong.
suspension 1 complaint shown
On sept 27, 2013 around 7a.m., I drove my car to the mail box where I pulled over on a road with a slight incline and up on the rounded curb, put it in park, opened the door, walk along the side of the car, crossed in front to retrieve my mail. After getting my mail, when I turned around to go back to the car, I saw it driving forward and crossing the road towards the other side! Instinctively I jumped in the passenger side and was trying to reach the brake pedal when the car hit the curb, throwing me back a bit. The impact of the curb must have turned the wheels to the left and the car proceeded down an embankment and hit a tree which finally stopped the car. I contest that the car could not have originally been in drive when I got out of the car to retrieve my mail as I walked in
engine 1 complaint shown
2103 Jaguar xf AWD failure of Jaguar OEM 13-18 xj 3.0l-v6 radiator-water pipe c2z31644 caused the engine to overheat and stop on a busy highway. This item is know to fail due to poor quality and/or design. The car could not be driven off the highway and driver had to exit the vehicle causing a safety hazard for them and ohter dirvers.
cruise control 1 complaint shown
Tl* the contact owns a 2013 Jaguar xf. While driving approximately 50 MPH, the vehicle decelerated and the check engine warning indicator illuminated. The vehicle then stalled. The vehicle was able to coast to the side of the road. The contact powered off the engine. The vehicle failed to restart. The vehicle was towed to baker motor company of charleston, inc. (1513 savannah hwy suite a, charleston, sc 29407, (843) 628-0202), but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 13v341000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
fuel system 1 complaint shown
Tl* the contact owns a 2013 Jaguar xf. The contact stated that the vehicle emitted an abnormal fuel odor and the check engine warning indicator illuminated. The vehicle was taken to cherry hill Jaguar (2000 nj-70, cherry hill, nj) where it was diagnosed that the fuel injectors were defective and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was returned to the dealer where it was diagnosed that the occupant air sensor was defective and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel line was defective and needed to be replaced. The manufacturer was notified and did not assist. The contact was notified by the manufacturer that t
tires 1 complaint shown
I purchased a set of 4 new tires. Following installation, about 2,000 miles into their use, 3 of the 4 tires had the tread separate from the internal belts causing the vehicle to vibrate, pull to one side and ultimately would have LED to a complete tire failure. Neither the seller nor the manufacturer took any action to inspect, replace or refund the tires or their purchase price. The fact is that these tires were/are defective and could have resulted in serious injury to me, my family and others when they would have abruptly failed during driving.