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ProblemsByVin Index / 2013-JEEP-COMPASS / COMPLAINTS
Full complaint record · NHTSA

2013 Jeep Compass owner complaints

80 complaints filed with NHTSA on this vehicle , including 4 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 10 complaints shown

25 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/28/2020 116,000 mi ODI #11385343.0

Dangerously dropping into limp mode without warning or ability to override for safety. Early full system transmission failure without no options for repair. Finally died by making whining noise, going into limp mode and staying there. The excessive cost of replacing the transmission makes it not cost effective. Only option is to replace the vehicle altogether.

12/14/2021 ODI #11443721.0

Jeep first issues was at 89k, not shifting. Second issues was at100k transmission over heated. Dealer/ warranty had me changed the fluid and filter for transmission. Third issue, 130k transmission made a whining noise and stopped. Jeep was towed to the shop. After doing some research, turns out that the transmission on several these Jeep’s have same issue. The transmission should be on manufactured recall.

12/12/2016 53,000 mi ODI #10934836.0

Recurring problem- transmission fluid temperature light has gone on and vehicle slows or stops abrubtly during 1 hour or longer trip on highway. Had the car in Jeep dealer 3 times. Contacted Jeep corporate directly , they didnt return last calls. No progress. Port jeff Jeep dealer (where we purchased 6 months ago) is servicing vehicle. Concerned about the inability to accelerate as problem occurs on highway- sudden drop in speed poses a danger. Dont want to wait till rear endeded. 4 events on 11/19/2016, 11/30/2016 and 12/12/2016.

12/02/2019 ODI #11286290.0

2013 Jeep compass latitude. CVT trans heard up and stops all power. Have to pull over and let cool and repeat process every 10 miles or so

11/16/2016 66,000 mi ODI #10926564.0

There is a severe problem with the electronic throttle control. This started as a minor annoyance and now I cannot drive my car. Driving on the highway the red lightening light starts flashing and I lose all ability to accelerate my car. It is very dangerous driving 70mph and having to abruptly slow and pull to the side of the road. This now happens everytime I drive my car. I will be driving around town and will continuously have to pull over to turn my car off. Now I cant even turn my car on without the electronic throttle control light on. The car idles rough and the handbook say to turn the car off immediately when it does this. This almost left me stranded in the middle of the night from driving over the pass. This is a serious issue that I have come across and it is unsafe to drive w

11/04/2017 88,946 mi ODI #11043153.0

Transmission overheating while moving on cruise control for a long period of time that speeds between 65 and 75 miles per hour. Problem appears intermittent when ambient temperature is over 80 degrees fahrenheit. Dangerous shift to low-power mode making vehicle incapable of maintaining speed.

11/02/2014 14,500 mi Crash ODI #10651925.0

I already filed a complain about this incident. My purpose now is to notify the incredibly bad customer service and interest the Chrysler corp took regarding this incident. To start, they played every excuse to avoid going to the body shop to inspect the Jeep, and I kept telling them there was a burning smell right before the accident happened and the Jeep started malfunctioning and speeding on its own. When they finally got to the shop, I understand the review was a very superficial one and of course, their conclussion was that nothing was wrong with the car. In a word, they did not bother trying to find out why the burning smell, if some electrical or circuit was bad, they just did not care. This lack of interest from them about the possibility of avoiding future accidents that may

11/01/2022 ODI #11491729.0

The vehicle was taken in for a recall of the catalytic converters and PCM software, July 2019. May 2021, while driving at highway speeds the transmission temperature light illuminated and an un-commanded deceleration occurred to about 10 mph, it would go no faster got to the nearest off ramp and to a rest area sat for an hour, then the vehicle performed normally. May 13, 2021, took the vehicle to the repair facility no trouble codes were set but they replaced the transmission filler tube. A few days later the light illuminated again but no adverse driving conditions occurred. June 18, 2021, at highway speeds the vehicle decelerated to 10 mph a service engine light illuminated a transmission overtempt light also and made it home about ten miles at no more than 10mph, 19 aug 2022 drove the v

10/27/2017 76,000 mi ODI #11040300.0

The vehicle was in motion going uphill 3 separate times, once in a 30 minute drive (70 mile round trip), the other 2 times, both 3.5 hours in( 300 mile trip one way) and the transmission light came on. The car began to decelerate rapidly and on the 30 minute trip, I had to turn around and start going down hill as the car would no longer go up hill. The 2nd time, I happened to be by a walmart, after a 3.5 hour drive, going uphill for about 15 minutes after decelerating to about 30 MPH in a 70 (3-5 degree grade), and bought some transmission fluid and added it to the transmission. It appeared to do the job ( the rest of the trip was downhill), but on the return trip home 3 days later, 3.5 hours in and going uphill 3-5 degree grade, the car started to decelerate and would not go above 50 MPH

10/13/2015 35,000 mi ODI #10781705.0

While driving 70 MPH down i4 the automatic transmission light came on, vehicle would not accelerate anymore and was forced to pull over to wait for the vehicle to cool down. This is the 4th time this has happened with the vehicle since buying it brand new in 2013. The issues starting in april 2015, with 35000 miles on the car. Jeep continues to say that they cannot replicate the issue.

airbags 4 complaints shown

14 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/02/2016 ODI #10929552.0

Tl* the contact owns a 2013 Jeep compass. The contact stated that the recall notice for NHTSA campaign number: 16v668000 (air bags , seat belts) was received in october of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available. *tr

11/29/2016 ODI #10928502.0

Tl* the contact owns a 2013 Jeep compass. The contact received notification of NHTSA campaign number: 16v668000 (air bags) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. Updated 7/11/18*jb *tr

11/02/2016 ODI #10923740.0

The potential loss of air bag and seat belt pretensioner deployment capability during a crash may increase the risk of injury in a crash.

11/01/2016 Crash ODI #10920511.0

Tl* the contact owned a 2013 Jeep compass. The contact's vehicle was rear ended by a dump truck. The air bags failed to deploy. A police report was filed. The contact's grandson sustained minor injuries that did not require medical attention. The vehicle was towed to a nearby mechanic where it was deemed destroyed. The VIN and failure mileage were unknown.

other 2 complaints shown

11/29/2017 41,000 mi ODI #11051261.0

When making a left turn the traction control light sensor flashes and power is lost to the axles. This happens for at least ten seconds. The car is going less than 20 MPH on dry road conditions. This has happened on two different occasions. I took it to the dealer and they said there was no issue. After I took it to the dealer it happened again.

10/14/2024 1 injury ODI #11619761.0

Attached is a work order request for a defective door handle on my Jeep Compass. The driver side door handle we have determined is wrapped in metal and is delaminating. It has caused a hand injury to my daughter due to the wrapping on the door handle coming apart and being extremely sharp. We have taken the car to our local dealer for inspection and they have verified that this is not normal and we believe the part is defective. Additionally, the passenger side handle is starting to do the same. This is a dangerous defective part and attempts to correspond with Jeep/Stellantis have been completely ignored.

electrical 1 complaint shown

10 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/01/2017 38,000 mi Fire ODI #11051751.0

Tl* the contact owned a 2013 Jeep compass. While driving approximately 45 MPH, the driver saw flames in the rearview mirror. There were no warning indicators illuminated. The vehicle was pulled over and the driver saw flames underneath the hood. The driver attempted to open the hood, but was unable to do so. The fire department was called, but before they arrived, there was a loud explosion and the vehicle became momentarily engulfed in flames. The vehicle was totaled and the remnants were towed to a tow yard. A fire report was filed. There were no injuries reported. The dealer was contacted (california motors, santa ana, ca, 714-515-6100) and stated that there was no recall. The manufacturer was made aware of the failure and stated that an investigator would be sent out, but no one showed

engine 1 complaint shown

7 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
11/07/2018 114,249 mi ODI #11149957.0

2013 Jeep compass transmission fill tube broke off. It appears to be a manufacturer design defect as it is not in a place where it could be bumped or broken driving the vehicle. Discovered the issue driving on a city street and heard a noise. I had not hit a bump or run over anything. An online search showed that this has happened often in different Jeep models 2011 and later. Dealer refuses to fix it due to it not being specified in the warranty. There is no reason for it to be in the warranty as it is not a serviceable part and should never need to be replaced. We contacted a couple of other auto shops and were told each time they can't fix it because they don't even have that part in their systems and have never heard of this happening.

cruise control 1 complaint shown

11/06/2016 109,000 mi ODI #10924543.0

Takata recall- I was driving down the interstate at about 65 miles per hour and noticed that my Jeep started to slow down even though I was pressing the gas pedal. I was able to get off the interstate and onto an exit ramp but once I reached the top of the exit ramp my Jeep would not go any further. I then turned the engine off & when I tried to restart it the Jeep would not start. Another driver attempted to jump it off but that did not work. That is when I noticed the light for "electronic throttle control" illuminated when trying to crank the Jeep.

Showing 300 of 80 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Jeep/Compass#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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