Kia America, Inc
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
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severe Owners of the 2013 Kia Optima have filed 106 NHTSA complaints about the body, typically surfacing around 72,000 miles at roughly $1,500 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See body across all vehicles →
| Model year | body complaints |
|---|---|
| 2011 Optima | 15 |
| 2012 Optima | 25 |
| 2013 Optima (this page) | 106 |
| 2014 Optima | 45 |
| 2015 Optima | 65 |
| 2016 Optima | 33 |
| 2017 Optima | 3 |
Of the 12 model years of Kia Optima we track for body problems, this one carries the most owner complaints on file — 106.
Owners have filed 106 body complaints against 1 active recall — roughly 106 complaints per campaign.
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
The manufacturer has issued service bulletins covering body on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicle
full bulletin at NHTSA ↗TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles
full bulletin at NHTSA ↗TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the
full bulletin at NHTSA ↗TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
full bulletin at NHTSA ↗TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The dominant complaint in this cluster is paint failure on 2013 Kia Optimas with Snow White Pearl finish. Owners report paint bubbling, blistering, and peeling off in flakes and large sheets starting 3–7 years after purchase, typically around the windshield A-pillars, hood, doors, and trunk. The paint separates completely from the underlying surface, leaving bare metal and primer exposed. One owner documented paint coming loose during driving and blocking the windshield of following vehicles, creating a safety hazard. Another noticed rapid worsening after a cold weather relocation from California to New York. Rust forms wherever paint has failed. Dealerships refuse warranty coverage, citing a 3-year, 36,000-mile paint warranty that has expired on most vehicles. One owner contacted Kia corporate in 2019 and was told the defect originated during the manufacturing painting process but no recall would be issued. Body shops estimate $2,500 to thousands for complete repainting. Owners have found thousands of complaints online and multiple class-action suits pending.
Several owners report catastrophic engine fires with no warning—smoke entering the cabin and flames engulfing the front within seconds. A recall was issued for fuel hose deterioration and cracking due to engine heat. Two owners also report spontaneous sunroof explosions on clear days with no external impact. One incident cracked the entire sunroof frame and shattered glass into the cabin. Engine stalls during normal driving have also been reported, nearly causing accidents at traffic lights.
Same Kia Optima body reports on nearby years: 2011 · 2012 · 2014 · 2015 · 2016
Paint bubbles, blisters, and peels off in small flakes and large sheets from multiple body areas—most commonly around windshield A-pillars, hood, doors, trunk, roof rails, and bumper. Exposes bare metal and primer, leading to rust. Owners report the paint does not adhere to the underlying surface and comes off during driving and car washes. Defect typically manifests 3–7 years after purchase.
When: Typically starts 3–7 years after purchase; appears tied to cold temperatures and weather transitions; some reports note rapid worsening after cold climates or temperature drops below 30°F
Symptoms owners cite: Paint bubbling and blistering across hood, A-pillars, doors, trunk, and roof rails; Large sheets and small flakes peeling off during driving and washing; Bare metal and primer exposed where paint has come away; Rust spots forming in areas where paint has come off; Paint-covered areas coming loose on windshield and landing on other vehicles; Rapid progression over months once started
Repairs/costs cited: Owners report body shops cite improper primer application or missing primer as cause; estimates for complete repainting range from $2,500 to thousands of dollars; Kia dealerships typically deny warranty coverage, citing 3-year, 36,000-mile paint warranty expiration
Recalls/TSBs owners mention: Kia confirmed to at least one owner in 2019 that the paint defect originated during the painting process but declined to repaint under warranty due to no recall being issued; some owners report dealership techs claimed they had never seen the issue on other Snow White Pearl Kias, despite multiple other vehicles with identical symptoms arriving at the same dealership
Engine fire occurring with no prior warning signs. One complaint references a known recall for fuel hose deterioration and cracking due to engine heat, which can leak and cause fires. Fires occur suddenly with smoke entering the cabin and flames rapidly engulfing the front of the vehicle.
When: No consistent timing; one fire occurred after routine service within a month prior; another during normal driving with no engine warning light
Symptoms owners cite: Smoke filling the vehicle cabin with no warning; Flames engulfing the front of the vehicle within seconds to under a minute; No engine light, no funny noises, no prior mechanical indication
Repairs/costs cited: Vehicles totaled; recall for fuel hose deterioration was pending as of February 2020 for model years 2013–2014
Recalls/TSBs owners mention: Recall issued (as of February 2020) for approximately 142,000 2013 and 2014 Kia Optimas; fuel hose can deteriorate and crack due to engine heat
Sunroof glass explodes or shatters spontaneously while vehicle is parked or driven at low speed on clear days with normal temperatures. No external impact or debris noted. Glass shards and large cracks result; one incident caused the canvas screen to close and catch falling glass.
When: Occurs suddenly while driving or parked; clear weather conditions reported
Symptoms owners cite: Loud pop or gunshot-like noise from sunroof; Entire sunroof cracks or explodes; Sharp glass shards and cracks extending across sunroof frame; Small amount of glass may enter cabin
Repairs/costs cited: Vehicle becomes undriveable after sunroof failure
Door latches do not spring back into the position needed for the door to close properly after opening. Owner must manually manipulate the latch by inserting a finger into the latch hole and pulling the handle to reposition it so the door will close. Three of four doors affected.
Symptoms owners cite: Door latch does not automatically return to closed position after opening; Door cannot be closed without manual manipulation of the latch
Engine stalls and loses power during normal driving with no warning. One incident occurred at a traffic light; another while driving normally. Both are cited as safety hazards because other vehicles nearly struck the stalled vehicle.
When: Occurs during normal driving; one incident during a stop-light crossing
Symptoms owners cite: Loss of engine power while driving; Vehicle stalls
Recalls/TSBs owners mention: Multiple recalls issued for engine-related defects on 2013 Optima
Carpet becomes threadbare and wears through in the area directly in front of the driver seat, on a raised surface or floor-mat area. Dealership attributed the wear to the driver being six feet tall, suggesting it is normal wear.
Symptoms owners cite: Carpet worn through and threadbare in front of driver seat
Recalls/TSBs owners mention: Dealership told owner this is normal wear for tall drivers
Synthesized from 106 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
A year ago, the paint started falling off of the roof rails on my 2013 Kia Optima. It is continuing to peel away. The color I have is Snow White Pearl. I have contacted my dealership and have been told that there is only a 3 year, 36,000 mile warranty on the paint and since I am outside of those parameters, there is nothing they can do for me. I have also taken it to a body shop to find out about…
It's a meaningful issue. 106 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,500.
Across the 24 complaints that reported odometer mileage, most body failures cluster between 62,974 and 100,000 miles, with the median around 72,000. A quarter of owners report trouble before 62,974; a quarter make it past 100,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover body issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.