Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin Index / 2013-LINCOLN-MKZ / COMPLAINTS
Full complaint record · NHTSA

2013 Lincoln MKZ owner complaints

108 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 4 complaints shown

12/16/2019 55,000 mi ODI #11289299.0

My sync software on my Lincoln mkz won't update because the apim is defective. Ford/Lincoln previously provided a 5 year warranty extension on this component. This defective apim causes my volume to either turn all the way up or all the way down, no in between. It also causes the music from my phone to play on my phone speakers rather than the car speakers and also randomly disconnects my phone. The five year warranty expired about one year ago but I feel like this should still be covered because it causes a safety hazard when my phone disconnects and I have to attempt to fix it so I can utilize the hands-free phone features.

11/27/2019 80,000 mi ODI #11282621.0

Tl* the contact owns a 2013 Lincoln mkz. The contact stated that the vehicle was repaired per NHTSA campaign number: 15v246000 (latches/locks/linkages) in 2015. While driving various speeds, the doors suddenly opened. The contact stated that the door latches failed a total of three more times. The contact found that there was a supplemental recall in 2017 per NHTSA campaign number: 17v210000 (latches/locks/linkages), but she did not receive a recall notification. The contact took the vehicle to oxmoor Ford Lincoln (located at 100 oxmoor ln, louisville, ky 40222, 502-426-2500) and was informed that the vehicle was not included in the supplemental recall. The manufacturer ws made aware of the failure and confirmed that the vehicle met the manufacturing dates of the recall and the location.

11/26/2019 32,700 mi ODI #11282489.0

Tl* the contact owns a 2013 Lincoln mkz. While driving 20 MPH, the rear passenger side door opened without warning. The contact managed to hold the door closed with a towel and drove to jack demmer Ford (37300 michigan ave, wayne, mi 48184, (734) 529-5521). The dealer taped the door closed, but did not diagnose the vehicle. The vehicle was then taken to spirit Ford (4402 ann arbor rd, dundee, mi 48131, (734) 529-5521) where it was diagnosed that the rear door latch failed and needed to be replaced. The vehicle was currently being repaired. The dealer stated that the vehicle had previously been repaired per an unknown recall. The manufacturer was made aware of the failure and provided case number: 24889725, but no further assistance was provided. The contact referenced NHTSA campaign number

10/19/2015 ODI #10783398.0

Tl* the contact owns a 2013 Lincoln mkz. The contact received notification of NHTSA campaign number: 15v246000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Update 01/15/16 ma the safety recall was completed on october 27, 2015. Updated 01/27/16. *jb

engine 3 complaints shown

9 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
11/11/2024 ODI #11624473.0

Catalytic converter, reduced engine power and toxic fumes. I had it inspected and would cost me $1200, I purchased the vehicle from dealership and was not made aware of the recalls and customer satisfaction program that would have covered the catalytic converter under campaign #20m01. When I became aware of the program it was too late by a couple of months, there was no prior symptoms prior to the failure, I became aware of the problem December 2023 due to warning light (check engine). This has became an inconvenience and a headache especially knowing the problem could have been avoided if I received the "letter" regarding customer satisfaction program but I never did.

10/15/2020 33,416 mi ODI #11364467.0

Driving time 11:00am to 11:45am, round trip 3.5 miles, side road, in motion, sunny 66. 3 times the motor dropped power, car could not move. Motor was still running, shaking and like it was not getting air. Had to stop in traffic and turn off vehicle and restart. This thing is a death trap. This is the third time I reported this problem.

10/07/2020 ODI #11363157.0

On 9/28/20 traveling at 40 MPH on a 2 lane side road the motor cut out or shut down and lost all power. This is the second time. The last time was on 2/7/20. I took the car to my Ford dealer and they found nothing. I did not take it this time.

electrical 3 complaints shown

14 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
11/03/2025 ODI #11697244.0

Video camera in the back is almost unusable at times, get loss of vision completely or it's flipped image and distorted. Don't know if this counts but I had a issue where key batteries where fine and the car did not want to unlock or start. Also last winter the door would not unlock and if forced would not close.

10/22/2025 ODI #11694985.0

the driver side mirror blind spot stopped working and all most hit a vehicle coming up alongside of me. Yes it is available No in October

10/03/2025 ODI #11691292.0

The contact owned a 2013 Lincoln MKZ. The contact stated that while adjusting the driver's side motorized seat, the contact felt an electric shock through her left hand, prompting the contact to cease the action and immediately turn off the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined there was short in the motorized seat. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

steering 2 complaints shown

16 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/16/2024 63,800 mi ODI #11630952.0

The contact owns a 2013 Lincoln MKZ. The contact stated while driving at various speeds, the steering was vibrating and jiggling. The contact stated that the steering wheel was loosened near the gear housing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 63,800.

10/13/2021 ODI #11436683.0

Intermittent power steering failures at low speeds - appears to be random. No warning lights or indicators of problem.

powertrain 2 complaints shown

12 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
11/19/2018 100,000 mi ODI #11152385.0

Tl* the contact owns a 2013 Lincoln mkz. When the contact parked the vehicle, the gear indicator did not display the park position when the vehicle was shut off. The contact must reshift to the park position several times before it the gear position displayed correctly. The contact called napleton's river oaks Lincoln, llc (1777 river oaks dr, calumet city, il 60409, (708) 891-5400) and was advised to call the manufacturer. The manufacturer stated that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The failure mileage was 100,000.

10/08/2014 16,420 mi Crash ODI #10643296.0

The car was pulled into a parking space (space in front of a canal) and pushed buttoned into park and the car then lurched forward, going into the canal (front half only, the back half was stopped by the sea wall). We see there was a recall for the same problem for 2013 Lincoln mkz hybrids (ours is not a hybrid). *tr

brakes 2 complaints shown

6 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
10/27/2020 134,000 mi ODI #11366757.0

Was backing down a sloped paved driveway when the break pedal went almost to the floor and could barely stop. Inspected and found the left front brake hose split/ruptured and leaking brake fluid. The rupture was on the top side of the hose where it connects to the metal brake line.

10/24/2024 ODI #11621749.0

Car (93,000 miles) was operating fine, no check engine nor any other lights. I go into pharmacy come back out get in car to shift gears into drive and I notice the brake pedal sink to floor. As I am driving I notice that when braking it continues to take a longer distance to stop (brake light comes on). I recently had a spinal fusion so my safety and others was put into jeopardy. There was no waring of potential problems and I regularly have the car maintenance with no indication of needing any work done. I noticed all brake fluid was gone so I refilled hoping for the best but the fluid leaked out of the front passenger side brake line causing the fluid to be sprayed everywhere. Since, the problem happened so suddenly I checked for any brake problems concerning my vehicle type and I found

body 2 complaints shown

10 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
10/04/2017 96,000 mi ODI #11031663.0

On my way to work on 10/03/2017 @ around 7am in rush hour traffic my left passenger front door swung up. I had to swerve out of traffic to miss from hitting a vehicle next to mine. I was able to safely arrive at a rite aid parking lot. I have researched and found that my model car was under a recall for faulty door latch. My car was taken to my local Ford dealership where they are stating it will be $652 to repair and my car was not under recall. I'm highly upset and feel that my car should be cover under this recall as it has experienced the same defect as previous 2013 Lincoln mkz owners

09/30/2019 110,000 mi ODI #11258954.0

Door latch broke it is under recall with some 2013 lincolns not all it was in our driveway

fuel system 1 complaint shown

11/30/2022 136,000 mi Fire ODI #11495511.0

The contact owns a 2013 Lincoln MKZ. The contact stated while driving 45 mph, he saw smoke entering through the vents. The contact stated no warning light was illuminated. The contact continued driving the vehicle to a near friend's residence. The contact stated when he open the hood he saw the fire was located on the engine. The contact was able to extinguish the fire with water nearby. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The fire department did come to the location of the vehicle but a fire report was not filed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V227000 (Fuel Syst

lighting 1 complaint shown

10/20/2017 29,196 mi ODI #11035334.0

I purchased a used 2013 Lincoln mkz. As of october 11,2014. It has been to the dealership a total of 11 times due to the following problems... Key fab, recall 14s21 senor air bag, recall 15s16, recall 15s14 replace power steering bolts, replace air conditioner in the car, key fab, redo recall for door latches, phone & radio device, driver front seat moved up & down & back & forth on it's own. Car was putting itself in park. Recall 15s16, center read check lights, headlights are now not coming on and I just picked up today. So now a new problem. I want Lincoln motor company to repurchase this auto back. I feel very unsafe with driving this car. My family & I value my life. All of these problems started 9 months after I purchased. October 20, 2017. This is quite concerning. That I'm afraid

Showing 300 of 108 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Lincoln/MKZ#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
Get a free warranty quote →
Sponsored — we earn a commission if you complete a quote. Disclosure.