2013 Mazda CX-9 owner complaints

I was driving on the highway when my sunroof exploded, showering glass inside the car. I did not see anything hit it. The breakage seemed to be spontaneous.

The radiator failed internally with no warning, no leaks no engine light nothing, mixing antifreeze into the oil and destroying the engine. My machine informed me that there was no way of me knowing this was happening and its faulty the way they make the radiator it causes this to happen. Now my radiator is bad and my engine. I was driving and suddenly a noise started then power went and pulled over and wouldn't start again. No warning nothing. No leaks no engine light prior.

Navigation system is fauty. Since purchase new, navigation tracks faulty. Mazda can never fix. I brought it back many times.

Navigation system is fauty. Since purchase new, navigation tracks faulty. Mazda can never fix. I brought it back many times.

Passenger sas ( airbag,sideair bag,seatbeltpretensioner ) without reason turns off and on. My wife ( 96 lb ) is not a child as defined by their literature ( 66 lb ). My wife is consequently rendered protected and then without reason, unprotected by the sas system built into the vehicle. Mazda's position is that she should sit in the back seat. This vehicle is unsafe for her. Mazda will do nothing but offer me platitudes, but no solution to this unsafe situation. This is clearly bad engineering and design, putting many people in harms way. [xxx] vehicle sold by gunther Mazda fort lauderdale. Fla information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2013 Mazda cx-9. The contact stated that the passenger's side air bag deactivated warning message illuminated although there was a passenger occupying the seat. The vehicle was taken to the dealer where the technician stated that the vehicle was performing up to specifications. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 50 and the current mileage was 600.

Lost control of vehicle coming down a ramp in a parking garage, causing me to strike pole in garage, or would have careened over 6th fl railing down 6 stories to street. Vehicle in motion.

While driving on the highway at a normal highway speed, the side air bags suddenly inflated for no apparent reason, both the driver and passenger sides.

Tl* the contact owns a 2013 Mazda cx-9. The contact received notification of NHTSA campaign number: 15v451000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Tl* the contact owns a 2013 Mazda cx-9. The contact received notification of NHTSA campaign number: 15v451000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available. VIN tool confirms parts not available.

I had just come out of a traffic circle and entered a straight stretch when I heard a loud crunching sound. I would estimate my speed to be between 15mph and 20 MPH .the vehicle shook but I was able to move forward but had difficulty steering and could not brake. The car sputtered to a stop then I heard a hissing sound. When I got out of the vehicle I saw the right front wheel at a right angle to the fender and fluids leaking onto the pavement. The wheel was no longer attached. The tow driver reported that it took him one hour to load the vehicle onto a flatbed because the axle kept popping out when he tried to move the vehicle. Ridgeway towing transported the vehicle to ingram park Mazda, san antonio, texas. The tow driver took photos before loading the vehicle but I do not have them.

Brakes failed while driving. Mazda dealer did not fix this known defect under recall SSP93

Tl* the contact owns a 2013 Mazda cx-9. While driving 40 MPH, the brakes made a hissing sound when engaged. The vehicle was not diagnosed or repaired. The manufacturer was notified. The VIN was invalid. The failure mileage was 32,885.

Brake pedal became very difficult to depress, with hissing sound. Had to fully depress pedal to be able to stop from moderate speeds of 20-30mph. Research indicates the cx-9 has experienced brake booster failure with this symptom in previous model years.

Water pump caused antifreeze to mix with motor oil causing the engine to have to be replace on three occasions within 6 months

The vehicle was being driven at the time on a busy city street. We noticed some noises which was sounding like metal clanking. This became louder immediately in the span of 5mins and the temperature sensor went off on the dashboard. The vehicle was becoming unresponsive to brakes in the middle of commute traffic. Luckily we got the vehicle stopped on the side of the shoulder without any injuries to anyone. Upon getting the vehicle checked by a ASE certified mechanic, it was diagnosed that the internal water pump (suggested as a bad design by them and many others have reported similar stalling situations on the internet) somehow mixed up the coolant and the oil forming a sludge and was unable to control the temperature and lack of lubrication caused the metal clanking. This has rendered the

Purchased this car new, went to have oil change and there was oil underneath. The right pion seal was out. Had car towed and I contacted the dealership I found out the transfer case is out. Prior to this I smelled something like burning oil, but when I contacted the dealership I was told it was probably the undercoating that is used to ship these cars over the ocean. *tr

Trans seems to slip going in and out of 4th gear. Just bought this car 3 days ago and it has been a consistent problem that didn't start until an hour after the purchase once it warmed up. Looks like it's the transfer case, this suv only has 106k on it ! This is absolutely ridiculous, Mazda needs to offer a recall for this issue so those who have the issue don't have to fork out MORE money for an issue that Mazda is well aware of with their vehicles

Sun visor does not stay in place. The visor's level is at my forehead, which is very dangerous for visibility and to my head with any sudden impact. I have never had this problem with any vehicle I have owned. This is my first Mazda. I have owned several Chrysler town & country Mini vans with no problems. The replacement part is $189.00 and another $100.00 to install a new sun visor.

I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in, I went to hit my brake so that I could back up and the car did not stop. My foot was pressed all the way down to the floor and it kept going, and I hit the car parked in front of me. At that point, a warning came up on my odometer stating “Brake Malfunction “. . Thank goodness no one was hurt. I called the police. When the officer arrived, I explained what happened. He did see the odometer warning. He advised me to take a picture of it which I did. My car was towed to Crash Champions in Wesley Chapel. I explained to them what happened. They repaired my car and told me that They couldn’t find anything wrong with the brakes and everything was calibrated properly. I then asked