2013 Mercedes-Benz C-Class owner complaints

Hello, my c250, 2013 Mercedes benz is the subject of manufacturer recall number: 2018030004, and NHTSA recall number: 18v043. This is in regards to the takata air bag defect. My Mercedes benz dealership sent me over ten (10) recall notices in the mail and via emails. Every time I called the dealerships to schedule a service appointment to replace the airbag, they would tell me that they don't have the parts, and that I should call back in few weeks. This has been going on for months now, and despite several recall notices being received. Mercedes benz dealership has failed to fix the defective airbag despite the fact that if the airbag deploys, a passenger-side airbag inflator explosion during deployment could result in metal fragments striking the front passenger or other occupants,

Tl* the contact owns a 2013 Mercedes-benz c250. The contact stated that NHTSA campaign number: 18v043000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in february of 2018. The contact spoke with two Mercedes-benz dealers: down town la motor (1801 south figueroa street, los angeles, ca 90015, (213) 748-8951) and fletcher jones motorcars (3300 jamboree road, newport beach, ca 92660, (940) 718-3231) and was informed that parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* the contact owns a 2013 Mercedes-benz c250w. The contact stated that the air bag warning indicator illuminated and remained lit. The VIN was included in NHTSA campaign number: 17v627000 (air bags); however, the part to do the repair was unavailable. A local dealer was not contacted. The manufacturer was made aware of the failure and informed the contact that there were no recalls on the vehicle. The failure mileage was unknown. VIN tool confirms parts not available.

Tl* takata recall. The contact owns a 2013 Mercedes-benz c250. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of tampa (4400 n dale mabry hwy, tampa, fl 33614, (813) 579-2138) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

Tl* takata recall. The contact owns a 2013 Mercedes-benz c250. The contact received notification of NHTSA campaign numbers: 18v043000 (air bags) and 17v627000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available for 18v043000 and parts distribution disconnect for 17v627000.

Waiting parts for safety belts issue dealers have not yet received.no accident involved no accident involved waiting for repair or replacement of air bag

Tl* the contact owns a 2013 Mercedes-benz c250. While the vehicle was stationary and while driving various speeds, the passenger air bag indicator illuminated. The contact stated that the failure was intermittent. The manufacturer and dealer were not made aware of the failure. The failure mileage was approximately 77,600.

Tl* the contact owns a 2013 Mercedes-benz c250. The contact received notification of NHTSA campaign number: 17v627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (silver star Mercedes-benz, 3905 auto mall dr, thousand oaks ca 91362) and was informed that there was no failure unless the SRS warning indicator illuminated and there was a message on the instrument cluster. The manufacturer was made aware of the issue and directed the contact to the local dealer, if the warning indicator illuminated. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* takata recall. The contact owns a 2013 Mercedes-benz c350. The contact received a recall notification for NHTSA campaign number: 19v010000 (air bags). The contact stated that Mercedes-benz of edison (located at 123 main st, edison, nj 08817, (732) 549-6606) and Mercedes-benz of edison (located at 910 us-1, edison, nj 08817, (732) 394-1870) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

Tl* takata recall. The contact owns a 2013 Mercedes-benz c300. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Prime motor Mercedes-benz (425 providence hwy, westwood, ma 02090, (781) 688-1000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unavailable.

Tl* takata recall. The contact owns a 2013 Mercedes-benz c250. The contact received notification of NHTSA campaign numbers: 18v043000 (air bags) and 17v627000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of cutler bay (10701 sw 211 st, cutler bay, fl 33189, (305) 251-0345) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.

COMPONENT FAILURE - Broken rear cross member driver side. Total and Complete failure and separation of rear mount from cross member due to corrosion of components. Passenger side rear cross member at same location found to be "near-failure" state at same location during replacement. (Rear cross member is physically available for inspection and photos are also available). Overall condition of the cross member is excellent other than at the TWO locations where the mounts connect to the cross member which have extensive corrosion, rust thru and failure at driver's side. SAFETY - Safety was put at risk as the car would pull to left when brakes were applied and it continued to get worse, fortunately we limped the car to a repair location before a fatal accident occurred. The worse part of

The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving 50 MPH, the contact heard a loud noise coming from the vehicle and then lost control of the vehicle. There was no warning light illuminated. The contact was able to pull over safety and had the vehicle towed to the dealer. The dealer stated that the rear subframe of the vehicle was corroded. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 49,000.

Our garage housed C250 4d SDN year 2013 had its service B performed 12-5-22 and revealed rust on Chassis. Was informed that this has been seen frequently on cars of this genre. Was told deterioration could result in chassis breaking and causing an accident. A recall for this issue occurred in Europe...why not here?

I have been having constant issues with the steering and airbag lights going on. I was also in a bad rear end wreck in 2016 and the airbags did not deploy. I have been calling santander consumers about the issue and they don't care and are still making me pay my more. The Mercedes dealer has said that the recalls are pending and they do not have the parts to fix the issue. So I have stopped making payments because I have a toddler and will not drive a dangerous car and the car was recently repossessed last week. The airbag deploy lights constantly stay on indicating they are not working and the steering keeps locking up. It happens when the car is parked and in motion.

Tl* the contact owns a 2013 Mercedes-benz c300. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. The air bag failed to deploy. The contact sustained whiplash that required medical attention. A police report was filed. The contact was able to drive the vehicle. In addition, the contact heard a ticking noise coming from the steering wheel. The steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to Mercedes-benz of s atlanta (3775 royal s pkwy, ga 30349, phone: (470) 819-2400), but the cause of the failure could not be diagnosed. The vehicle was repaired. The VIN was included in NHTSA campaign number: 17v627000 (air bags). The manufacturer was not contacted. The approximate failure mileage was 100,000.

I was driving on the freeway i10 I was doing 65 MPH I try to pass a car so I accelerated the car but the car was not getting the power and my check engine light came on so I safely pull out of the freeway and inspected the car with a scanner and it showed a code so I search in google and it appears a failure of the high pressure fuel pump, I managed to take the car to my house disconnected the battery and the check engine light disappeared but the RPM's where irregular and the acceleration was failing more often. It appears that I'm not the only one that have had this problem while I was looking in google and youtube many people had the same problem while trying to accelerate.

The ESP, or Electronic Stability Control system can put the car into limp mode unexpectedly. Say you are driving on route 66 going 50 mph. The ESP system can turn off if a wheel speed sensor or yaw sensor is on the way out. This causes the car to suddenly dramatically brake and limit speed to 5 mph on the highway. Risk of high speed rear end collision and mortality to the driver.

While driving at low speed, there was a sudden imbalance in the steering wheel and the car started to pull to the right. The problem was more exaggerated while breaking with significant fishtailing. I immediately took the vehicle to Mercedes-Benz dealership who diagnosed the problem as severely rusted subframe with corrosion and structural instability especially near the rear passenger side wheel. The car is Mercedes C300 4Matic 2013. The incident happened on November 24, 2021. Mileage is 77,000 miles. Should I have waited longer, there was a very high probability of complete breakdown of the subframe which would result in rollover posing high risk of injury and death to the driver and other people on the road.