My vehicle was pulling in the rear when braking. My mechanic informed me that it was a rotted undercarriage. When I called Mercedes they informed me that there is a problem with many models of Mercedes with this. They told me there is a warranty to cover it. This is a very dangerous condition. There should be a recall on all impacted vehicles. This safety failure and lack of transparency by the…
2013 Mercedes-Benz E-Class suspension problems
severe 15 complaints filed with NHTSA · avg repair $900 · see suspension across all vehicles →
Complaints
15
Recalls
0
Avg fix
$900
2crashes
What owners are reporting 4 most recent
Rust on the rear subframe and car will not pass inspection. Mb will not help and these cars are a danger to the people on the road and will cause death if this problem is not fixed. People cannot afford 5k to fix this problem. All these cars with this problem and mb is not taking the blame for this and not listing this as a recall till someone dies.
I took my vehicle to Sun Mercedes for a Pennsylvania safety inspection on 14 Dec 2022. I was approached by the service representative that my vehicle failed inspection. There is a rust hole in the left rear sub-frame. He indicated this is common to Mercedes vehicles of my type/years. The location of rust is common and appears to stat from inside the frame. I saw many similar cases in my…
1. brake lines corroded and broke. i see there were numerous reports sent to you and nothing was done. 2. both driver and passenger seat broke in the same spot...mercedes recognized the issue in their internal bulletins. nothing was done 3. both rear springs broke on their own. no accident. car was really unstable in highway speeds
Had suspension trouble with your 2013 Mercedes-Benz E-Class?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2013 Mercedes-Benz E-Class?
It's a meaningful issue. 15 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $900.
At what mileage does the suspension typically fail?
Based on the 15 complaints filed, suspension issues most often appear around 105,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2013/Mercedes-Benz/E-Class.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.