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ProblemsByVin File / 2013-MERCEDES-BENZ-E-CLASS NHTSA data synced 7 hours ago
2013 · Mercedes-Benz

Mercedes-Benz E-Class problems

185 owner complaints with NHTSA, no active recalls. Here's where owners say it breaks.

0 5 10
Reliability score
7.6 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
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Severe
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Moderate
Should you avoid this 2013 E-Class?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

airbags
55 reports · fails ~53,750 mi · avg $1,100
severe
brakes
21 reports · fails ~52,445 mi · avg $450
moderate
suspension
15 reports · fails ~105,000 mi · avg $900
severe
body
13 reports · fails ~84,522 mi · avg $1,500
severe
electrical
12 reports · fails ~38,887 mi · avg $850
severe
engine
11 reports · fails ~53,395 mi · avg $3,100
severe
steering
11 reports · fails ~55,254 mi · avg $700
severe
powertrain
7 reports · fails ~59,620 mi · avg $2,500
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2013 E-Class's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2013 E-Class?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2013 E-Class · visibility
The contact owns a 2013 Mercedes-Benz E350. The contact stated while driving at undisclosed speeds, the front end of the panoramic sunroof allowed water to leak into the vehicle during inclement weather. The local dealer was contacted, and the contact was informed that the VIN…
12/30/2024 · at 80,000 mi · NHTSA ODI #11633084.0 · see visibility pattern →
2013 E-Class · airbags
Tl* takata recall. The contact owns a 2013 Mercedes-benz e350. The contact received a recall notification for NHTSA campaign number: 19v010000 (air bags). The contact called prime motor cars at 207-510-2250 (located at 137 us route 1, scarborough, me 04074) and was informed that…
2013 E-Class · steering
The electric steering column adjustment to move steering wheel up and/or down (tilt feature) has becomes inoperable (the telescopic adjustment feature still works). This makes proper steering wheel and air bag location impossible. It was first noticed upon starting the car at…
12/29/2019 · at 56,000 mi · NHTSA ODI #11291841.0 · see steering pattern →
2013 E-Class · suspension Crash
My vehicle was pulling in the rear when braking. My mechanic informed me that it was a rotted undercarriage. When I called Mercedes they informed me that there is a problem with many models of Mercedes with this. They told me there is a warranty to cover it. This is a very…
View all 185 owner complaints →
Had a problem with your 2013 Mercedes-Benz E-Class? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
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Common questions

Is the 2013 Mercedes-Benz E-Class reliable?

Mostly yes. With a reliability score of 7.6 out of 10 based on 185 owner complaints filed with NHTSA, the 2013 Mercedes-Benz E-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2013 Mercedes-Benz E-Class?

On the NHTSA data, the 2013 Mercedes-Benz E-Class does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 7.6/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2013 Mercedes-Benz E-Class?

Based on NHTSA records, the most-reported issue is airbags, with 55 complaints filed. Typical failure occurs around 53,750 miles. Average repair cost runs about $1,100 at an independent shop.

What's the most expensive thing that goes wrong?

The airbags is one of the costlier repair items. Average repair cost runs about $1,100 at an independent shop. Typical failure occurs around 53,750 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Mercedes-Benz E-Class has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2013 Mercedes-Benz E-Class?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 185 complaints on file and the costliest repair averaging $1,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 7 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2013/Mercedes-Benz/E-Class. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Mercedes-Benz. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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