2013 Mercedes-Benz ML-Class owner complaints

The seal for the oil cooler is leaking and could cause an engine fire. The Mercedes repair says they only expect this repair to last 30,000 miles before it fails again. Each time this fix occurs it is a $4,800 repair by the dealer as they have to tear the engine apart to replace it. This is a known issue but there are no recalls. Oil runs under the entire car and on to the braking surfaces as well. I was told by the Mercedes dealer that fires have happened from this while driving or as the car or SUV is parked.

Tl* the contact owns a 2013 Mercedes-benz ml350. While the vehicle was stationary and while driving various speeds, the oil cooler failed. The contact stated that a significant amount of oil leaked onto the engine during a routine oil change. Sullivan-parkhill imports (401 west marketview drive, champaign, illinois 61822, (217) 352-4161) diagnosed that the cooler gasket was faulty and needed to be replaced. In addition, the dealer stated that the engine needed be to cleaned due to significant amounts of oil leaking onto the motor of the diesel engine. The vehicle was taken to be repaired. The manufacturer was made aware of the failures. The failure mileage was approximately 120,000. *tt consumer oil seal leak -blows oil over all over engine. *jb

The contact owns a 2013 Mercedes-Benz ML350. The contact stated while adding washer fluid to the vehicle, the contact became aware that there was oil leaking from the upper timing chain covers down onto the alternator. The vehicle was taken to an independent mechanic, where it was determined that the upper timing chain covers needed to be removed and resealed. Additionally, the mechanic informed the contact that the oil needed to be cleaned off the engine and the alternator. The contact stated that upon investigating the failure, the contact became aware that the upper timing chain cover coating material did not allow the cover to seal properly. The vehicle was taken to the dealer to be repaired. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened.

The engine locked up after blowing the top part of the engine off, fire shot out of the engine and quickly went out like a flam thrower. I was driving on the expressway when the accelerator would not work without any warning I didn’t have any issues with this truck. The car cut off immediately thank God I was able to coast to the side of the expressway because it stopped in the left lane on the expressway I was scared for our lives. The dealership has the truck and they said the engine is locked up. This morning s unacceptable for a car I’ve had for a year.

On [XXX], while driving on the highway about 30 miles from Columbus, Ohio my 2013 Mercedez Benz ML350 suddenly stalled and lost power. There was no prior warning. Luckily, we were in the outer lane with no car close behind us so my husband slowly guided the car to the side road. The car has since been towed and is currently at the Service Department at Mercedez Benz of North Olmsted, Ohio, 44070, for repairs. I have been informed by the Service Manager that they have identified the fuel pump to the problem and that it needs to be replaced. Coincidentally, this vehicle went for Maintenance Servicing at the same dealership and was returned to me on Monday December 16th. No problem with the fuel pump was identified or reported to me. This vehicle is available for inspection About 4 years ag

I stopped to get gas at a club store & left on a full tank. Right after leaving the pump I pulled aside in the parking lot to get situated and after turning on the heater I began to drive away and then I started smelling something weird about the same time I noticed a thin cloud of white smoke and I was looking around to see where it was coming from and then I saw more smoke coming up from behind my glove box and then I was looking for a place to move my car away from others and parked it, turned it off and dialed 911. My car my 2013 Mercedes benz ml 350 started burning up less than 30 minutes after school drop off!!!! There was no warning light or warning beeping sound. Nothing! Just smoke and fire. This just happened 5 days ago and no inspection as yet but my auto insurance company wa

Tl* the contact owns a 2013 Mercedes-benz ml350. The contact stated that the front driver's seat headrest failed to go down and remained stuck in the up position. The contact stated that his wife was 5'5" and would not be protected in the event of a crash. The vehicle was taken to Mercedes-benz of paramus (755 nj-17, paramis, nj 07652, (201) 977-6365), but was not diagnosed or repaired. The manufacturer was notified and did not assist. The approximate failure mileage was 67,000.

My car trabsfert converter is leaking. I have to fill it up periodically. The car stopped on hgw 9a after a continous noises underneath.the repair cost is estimated to $6000. I complain about this equipment since it is unsafe for the driver.

The car has a trasnfer converter box is deeply leaking. I have stop several times in manhattan street to cool down before moving. The car is not safe with this faulty equipemnt. The noise underneath is terrible and annoying.

2013 Mercedes benz ml350: during the first occurrence, upon acceleration from a stop point, the vehicle hesitated lurching to then gain speed as intended by the driver. Second and third occurrences were identical and occurred while leaving the house with no traffic anywhere on sight. Vehicle was sent for repairs and dealership said a software update should have fixed the problem. On 10/15/13, while trying to reenter an expressway from the emergency lane, the car hesitated while trying to accelerate from an incoming vehicle. The vehicle lurched consecutive during three occasions in a matter of seconds then finally gained speed thus avoiding a collision. Should the incoming car have been driving just a bit faster, 4 passengers including a baby would have been rear ended by a vehicle travelin

Going north on I-95 in mass at 65 MPH in a driving rain the car suddenly lost ability to accelerate. The RPM and speedometer both went to 0, and the nothing happened when pressing the accelerator. All other systems (including brake, lights, radio, wipers, etc) appeared to work fine. Was able to get to shoulder, put car in park, and restart car. Everything was fine afterwards, but obviously a dangerous condition if it happens again. Will take to dealer for investigation. *tr

Tl* the contact owns a 2013 Mercedes-benz ml350. While parking the vehicle with the brake pedal depressed and the gear shifter in the reverse position, the vehicle accelerated backwards on its own. The failure recurred multiple times. The vehicle was driven to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The VIN was unknown. The failure mileage was approximately 40,000.

While traveling on the interstate my ml 350 Mercedes benz was struck by another vehicle. I was traveling the speed limit of 70 miles per hour when a car passing me lost control of his vehicle and struck me. The impact was on the drivers side of the car on the rear wheel. The impact pushed my SUV to the right. Upon impact, the rear wheel on the passenger side broke, snapped in half and the flew away causing my ml350 to roll five or six times before coming to rest just inches from on coming traffic traveling east bound on the other side of the median. The officer investigating the accident said his major concern was that upon impact the rear wheel on the passenger side snapped causing the car to roll five or six times. I contacted Mercedes benz and requested they investigate the crash. I sen

Takata recall: I was informed over a year ago of my vehicle being in this active recall and nothing has been done to date by the dealership or manufacture

Good morning ! I am an owner of a 2013 ML 350 . I live in San Diego ,CA ,92103 . I was driving my car on [XXX] and it was raining a lot . After around 30 miles I got to my destination parking area and my car died 20 feet away from the parking zone .I tried to reignite it but it wouldn’t start . I checked it with a OBD2 scanner and it was indicating a code U0109 - Lost communication with fuel pump control module . After looking into solutions and reasons for the issue online I came across a post regarding an existing recall with NHTSA with ID 22v955 regarding water intrusion in the spare wheel well portion of the trunk( The Wheel well is not water proofed and doesn’t have a drain port for water to escape ) . I proceeded with inspecting the area and of course it was full of water . Th

I was driving from Florida to my home in Washington, DC on September 4th, 2023 on I-95. Somewhere in South Carolina, a message appeared on my display that said the blind spot assistant was disabled. Soon thereafter, my turn signals quit functioning. At first chance, I pulled over and turned the car off hoping it was some kind of computer reset. That worked but only for an hour or so. I made it home ok but not having turn signals was very dangerous and very concerning. I took the car to a local DC Mercedes mechanic who ran a diagnostic but nothing came up because the systems were functioning at the time. He took the car for a drive and they stopped working for him. He said take it to a dealer. I have an appointment for next week. I also have searched for this problem on social and it is d

What component or system failed or malfunctioned, and is it available for inspection upon request? - Brake How was your safety or the safety of others put at risk? - Car didn't stop upon pressing on the brake pedel. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -No

The contact owns a 2013 Mercedes-Benz ML350. The contact stated while driving approximately 35 MPH as the contact depressed the brake pedal, he felt that the brake pedal was soft and he had to depress the pedal with more force to stop. No warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 199,000.

The contact owns a 2013 Mercedes-Benz ML350. The contact stated that there was water on the floor below the front driver’s side. No warning lights were illuminated. The vehicle was towed to a local dealer because the battery was drained. The contact stated that while the vehicle was placed onto the tow truck, the contact and the hauler noticed that the vehicle continued to leak water. The contact advised the dealer that after the battery was replaced, the contact asked that the location of the leak be sought. The contact received the vehicle with the battery replaced; however, contact was informed that a diagnostic test was needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,000.

I was driving on the highway at 70 MPH, the check engine came on and about 5 seconds later, a loud noise came probably from the engine. The car then started jolting back and forth; I hit my head on the steering wheel twice and got almost knocked out. The engine stopped while I was still running at 70 MPH. Most if not all the lights in my dashboard came on then I started slowing down. The seat belt never tightened on me as the car was jolting. I kept the car rolling and got out of a very dangerous situation. As the car came to a halt, a lot of engine oil leaked on the street, maybe about aquart. I took a picture as I just got out of the car. Also, as the towing took the car, the towing bed got over a quart of engine oil that leaked from my car. I towed the car to mercedez benz of novi but