Tl* takata recall. The contact owns a 2013 Mercedes-benz sprinter 3500. The contact received notification of NHTSA campaign number: 16v077000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool…
2013 Mercedes-Benz Sprinter airbags problems
moderate 19 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Complaints
19
Recalls
0
Avg fix
$1,100
When does it fail?
Of the 19 airbags complaints filed for the 2013 Mercedes-Benz Sprinter, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Of the 7 model years of Mercedes-Benz Sprinter we track for airbags problems, this one carries the most owner complaints on file — 19.
Airbags accounts for 42% of every owner complaint on file for this vehicle — the dominant problem area across 3 categories tracked.
The failure pattern owners describe
Owners of 2013 Mercedes-Benz Sprinters received Takata airbag recall notices starting April 2016 for NHTSA campaigns 16V077000 and 18V032000, affecting driver-side front airbag inflators. The core problem: replacement parts were consistently unavailable. Customers contacted authorized dealers across the country—from Oregon to New Jersey to California—and heard the same message: no parts, no delivery date, wait for a second letter that never arrived with actual timeline information.
Mercedes-Benz USA could not or would not provide estimated repair dates despite being contacted multiple times per owner. One customer was told in October 2016 the repair would be done by July–August 2016, but that promise vanished. By late 2017, some parts finally arrived (one narrative reports an airbag replaced November 30, 2017), but the bulk of complaints describe waits stretching 18–24 months with no end in sight. One owner couldn't even register a Winnebago-converted Sprinter in Canada until the recall was completed, stuck with temporary permits. No actual airbag failures are reported in these narratives—the hazard was the delayed remedy itself in a safety-critical component.
Same Mercedes-Benz Sprinter airbags reports on nearby years: 2014 · 2016
Failure modes owners describe
Takata driver-side front airbag inflator recall — parts unavailability
Owner notifications sent for NHTSA campaigns 16V077000 and 18V032000 regarding defective Takata airbag inflators, but replacement parts remained unavailable for months to years. Mercedes-Benz dealers could not confirm delivery dates, and the manufacturer did not provide timelines despite multiple customer contacts.
When: Notifications began April 2016 (campaign 16V077000); campaign 18V032000 also referenced. No actual airbag failures reported; issue centered on delayed recall remedy availability.
Symptoms owners cite: Unable to schedule recall repair due to unavailable parts; Manufacturer unable to provide estimated date for parts availability; Multiple delays and lack of communication from dealers and manufacturer; One customer noted 19 months elapsed (from April 2016) without parts becoming available; Recalled vehicles unable to be registered in Canada pending repair completion
Codes mentioned: NHTSA 16V077000, NHTSA 18V032000
Repairs/costs cited: Driver-side front airbag inflator replacement required. One narrative mentions parts became available and defective airbag was replaced by 11/30/17 (narrative #11). Most narratives report no repair completed due to parts scarcity.
Recalls/TSBs owners mention: Takata recall campaigns 16V077000 and 18V032000 issued; interim notice April 2016 stated parts not available and second notice would follow. Mercedes-Benz USA repeatedly advised customers no timeline could be provided. One customer in October 2016 was told repair would be completed by July/August 2016, but this did not materialize. By late 2017, some parts became available (narrative #11), but widespread shortages persisted through reporting date.
Synthesized from 19 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 11 most recent
Tl* the contact owns a 2013 Mercedes-benz sprinter 3500. The contact received notification of NHTSA campaign number: 16v077000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (Mercedes-benz of eugene, 2200 martin luther king jr blvd, eugene, or 97401, (541) 687-8888) did not give a specific date for when the part would…
Tl* takata recall. The contact owns a 2013 Mercedes-benz sprinter 3500. The contact received a recall notification for NHTSA campaign number: 16v077000 (air bags). The dealer (Mercedes-benz of flagstaff, 525 n switzer canyon dr, flagstaff, az 86001) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts…
Tl* takata recall. The contact owns a 2013 Mercedes-benz u62/mb-m2cv144 (na). The contact received notification of NHTSA campaign number: 16v077000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called gurley leep motorwerks at (574) 254-7130 (4004 grape rd, mishawaka, in…
Tl* takata recall. The contact owns a 2013 Mercedes-benz sprinter 3500. The contact received notification of NHTSA campaign number: 16v077000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of dothan (2309 ross clark cir, dothan, al) was contacted and confirmed that…
Takata recall no parts available, and no idea when airbag will be available.
"takata recall" in april of 2016 we were notified by our dealer of the air bag safety recall for our driver side airbag inflator. Parts were not available, but we would be notified when replacement parts would be available. It is now 19 months later and we have not been notified. This seems like an unreasonable amount of time to obtain parts to replace the defective unit.
Tl* takata recall. The contact owns a 2013 Mercedes-benz sprinter 3500 (m3db170e). The contact received notification of NHTSA campaign number: 18v032000 (air bags). The contact called VIN devers autohaus of sylvania at 419-885-5111 (located at 5570 monroe street, driveway 1, sylvania, oh 43560) and was informed that the parts were not available. The manufacturer was made aware of the issue and…
Tl* takata recall. The contact owns a 2013 Mercedes-benz u25/mb-wnl155cc (na). The contact received notification of NHTSA campaign number: 16v077000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified. The contact had not…
"takata recall" once parts are available customers will be sent a letter asking them to go to an authorized freightliner sprinter dealer who will replace the driver side front airbag of the potentially affected vehicles in the freightliner branded sprinter vehicles. NHTSA recall campaign 16v077. Recall incomplete. Remedy not yet available. Never call or informed to take vehicle in for repairs.
Had airbags trouble with your 2013 Mercedes-Benz Sprinter?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2013 Mercedes-Benz Sprinter?
It's a documented issue but not catastrophic. 19 complaints have been filed. Repairs average $1,100 and most owners catch it before it causes a breakdown.
At what mileage does the airbags typically fail?
Based on the 19 complaints filed, airbags issues most often appear around 7,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2013/Mercedes-Benz/Sprinter.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.