The footwell module that controls the lights, brake lights windows and dashboard is faulty on all mini cooper of this module. Every time I change my battery or disconnect it the module brakes and the dealership knows this problem and still want to charge 1300 dollars to fix it it is a safety and hazard issue.
2013 MINI Cooper Convertible owner complaints
47 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
electrical 8 complaints shown
Passenger occupancy sensor malfunctions all the time and there are hundreds of claims regarding this issue but was never addressed by the manufacturer The same issue prompted a recall in older models but has not been corrected in newer ones
From initial delivery the speedometer indicates a speed that is 8% over actual. I have filed several complaints with Mini to get this corrected. They tell me they have been trying to correct the problem since the introduction of the 2010 model. In order to accurately monitor my speed, I use an app on my iphone that uses GPS to display actual speed. When using the iphone for this purpose, I place it on the dash. My concern is that the iphone can be a distraction and thus a safety hazard. I suspect other drivers are using this or other methods to monitor their actual speed. *tr
The contact owns a 2013 Mini Cooper Convertible. The contact stated that the turn signal became inoperable, and the windows failed to roll up or down. The contact stated there was an unknown red warning light illuminated. The message to "Take Vehicle to BMW Dealer Immediately" was displayed. The vehicle was taken to the local dealer, who stated that the vehicle was not covered under a recall. The vehicle was diagnosed, and it was determined that the foot well control module needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 56,750.
Blinkers stopped working and windows are no long rolling down
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
airbags 4 complaints shown
I took my car in for servicing for an oil change and because the passenger airbag warning was displayed. Technician said the passenger seat occupancy has a sensor fault. No guarantee the airbag would inflate in an accident. $1123 plus tax to replace. Is there a recall notice on this? If so I have not seen it. Can not afford to replace that, it is a serious safety concern. Can you help me with this in some way? Seems mandatory to me that Mini cooper would cover this. My car has less than 35k on it mileage. I am very concerned for my passengers in front seat.
When passenger is seated with safety belt on the seat belt light comes on along with a message that the passenger seat air bag will not deploy.
I was involved in a car accident on 10/15/2015 which I rear ended a pickup truck. I was going roughly 45-50 MPH when the truck in front slammed their brakes which caused me to crash into his rear end of the truck. The front of the car is in bad shape and luckily I was not injured. However, the airbags in the car did not deploy which I find very disturbing.
As per NHTSA there was a recall the replace OC3 SEAT OCCUPANCY MAT but I never received recall notice and just passed 10 years with 40K millage and started getting air bag light, dealer is not replacing it under warranty, if they was a recall they should have replaced my seat earlier so that I would not have this issue today. is there a way to extend warranty to longer time or recall all the cars and replace them so that we do not have to spend 2k to replace it? "01 11 16_OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES"
powertrain 2 complaints shown
I just bought a brand new 2013 Mini cooper last year on november 2012. Sometime during last week september 18, 2013, I drove home from work turn off my car but the key wouldn't release. I have to press many times for it to release. The next day heading out to work, start the car but the gear shift got stuck. It wouldn't shift to reverse. I call the dealer to make an appointment to see what's wrong with the car. The Mini dealer called to notify that they will need to stay overnight as if they said they are waiting for one part to come in. The next day the dealer call me to advised that coffee had leaked into the gear shifter and cause the failure. And told me it will cause $1,500 for parts and labor to fix it. They told me that the warranty won't cover it, it will come out from my pocket.
64,000 miles - winter 2017 my 2013 Mini cooper paceman sall4 was taking on water in the boot- didnt know if it was from melting snow etc. In car. Dried out. Water came back and flooded back seat floor. Brought to Mini- they told me I had a taillight seal leak which caused water to get down into the car which fried a computer system that controlled my AWD and other things. AWD is not optional where I live. My warranty had just ended. The quote for the work was thousands of dollars. I contacted Mini corporate they offered to cover 15% of the bill. I denied that and claimed it on my insurance which now shows negatively against my car. I didnt even know a taillight seal could leak? Then to have a computer get fried as a result of it. This is a Mini defect, I should not have had to pa
tires 1 complaint shown
I purchased a used car from Carvana. It had brand new tires on the car when I took possession of it. The make and model of my car comes standard with run-flat tires because my car does not have a spare tire. Before Carvana sold the car they replaced the tires with non run-flat tires but did not inform me of this. One year after I took possession of the car, I had a flat tire and was stranded on the side of a busy highway for hours because I had no spare and the tires Carvana put on the car were not run flat tires. I think Carvana put my safety at risk just to save a few bucks. I have contacted them multiple times and they won't help me. I think they should replace the tires on my car with run flat tires since I'm still driving an unsafe car. They knew the car comes standard with run fla
steering 1 complaint shown
Tl* the contact owns a 2013 Mini cooper. While driving 40 MPH, the steering wheel seized without warning and the eps indicator illuminated. The failure recurred a second time. The vehicle was not taken to a dealer or mechanic. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer stated that there was no recall and advised the contact to take the vehicle to a dealer. The approximate failure mileage was 37,000.
cruise control 1 complaint shown
2013 Mini cooper paceman base auto. 05/30/2016- we experience instances where vehicle continues to accelerate maintaining speed after releasing gas pedal while vehicle is in motion on city street, highway, city street going downhill. Duration of the period of continued acceleration maintaining speed typically last 1 to 3 seconds. We noted that the occurrence of these instances began recently after annual service in 05/2016. We inquired if vehicle had recent software update. Dealer cannot diagnose any defect. Dealer cited adaptive engine control unit (ECU). Dealer acknowledged other customers have cited the same issue we are experiencing. Dealer reset ECU unit. We inquired if transmission fluid service would resolve the problem. Dealer offered to perform transmission fluid service at our
engine 1 complaint shown
I bought my Mini brand new in 2013. I took it to be serviced regularly at crevier Mini and I took it every time I had a service light come on, which was multiple times in the first couple years. The warranty lasted until june 2017. In november 2017, I noticed a musty smell coming from the air vents, and noticed liquid was leaking from my car. I towed my car to the dealership, and Mini techs found that my thermostat housing failed and leaked, and the head gasket was not properly sealed which caused my car to leak coolant. Mini usa helped with the cost of my repair to my car which only had 37,000 miles on it because of its low mileage, for which I was very grateful. Now, in august 2018, I noticed that the radiator fan which is directly connected to the thermostat was not turning (the fa
lighting 1 complaint shown
The driver's side rear brake light bulb harness melted. This necessitates the replacement of the entire light assembly unit. I understand that this has been a recurrent problem for Mini for a number of years.
other 1 complaint shown
In July 2023, a recall letter I received from MINI states a defective Footwell Control Module “could potentially result in a short circuit, resulting in a potential thermal event which could increase the risk of a fire or injury.” It also states “a remedy is currently being developed.” I called the local MINI dealer service department, and that department had never heard of the defect or the recall, sending me in to MINI Customer Relations. The gentlemen I spoke with said he thought the car was safe to drive (nowhere mentioned in the letter), and he could not offer anything in writing to back-up his claim. When I said what if there is a fire in the car, he suggested I “evacuate the vehicle.” I asked for a loaner since I was and still am concerned the car is not in fact safe to drive withou