Oil consumption problem. Oil light comes on before recommended oil change. Did 1200 mile oil consumption test with no oil burned. At about 5,000 miles oil light comes on again. I believe there is a tsb out but I believe Subaru should fix problem regardless of expense. Still under warranty. Still working with dealer who have been very good about this problem so far. *tr
2013 Subaru Outback owner complaints
295 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
engine 4 complaints shown
Engine is burning oil into atmosphere. Getting less than 800 miles before oil light comes on. Consumes over a quart of synthetic motor oil every two weeks. Subaru has been replacing motors for only when people complain and only if they are in warranty, I was outside of warranty when I experienced this, thankfully I bought some extended insurance, however they only replace the motor with a junkyard motor, which may fail again, I already suspect I am burning oil and am indeed facing the same issue after only 4 weeks. Subaru needs to take ownership of this mfgr. Defect. They are polluting the atmosphere and doing as little as possible to resolve. This issue appears to affect a good portion of these cars as evidenced by all of the online chatter about it. They are fully aware of the iss
According to my mechanic, the Engine Cradle is severly corroded and needs to be replaced. According to Subaru, today December 4, 2024, Subaru inspected my vehicle and determined it was badly corroded. I have pictures to show this and the report from Subaru showing they did look at this corrosion. I had wanted Subaru to replace the Engine Cradle because of the damage. They claimed the car was out of Warranty and was 12 years old. Even so, that much corrosion should not have happened.
Severe burning oil issue. Releasing toxic smoke into atmosphere. This is a wide spread issue with Subaru 2.5 motors. They are only offering a fix for anyone in warrantee. This is preventing many vehicles from being repaired due to cost of repair. This happens mainly on highway driving for me. I had my engine replaced out of warranty and now the junkyard motor they gave me is doing the same thing. Subaru needs to take ownership of this issue, and needs to fix all of these affected motors.
brakes 3 complaints shown
Was driving south on I-5 near orland, ca on 12/26/18 when my outback began shaking and attempting to "brake" (I was doing between 65 - 70 MPH). I looked down and the parking brake signal was illuminated. (I had not engaged the brake.) I was able to pull to the side of the road. I disengaged the brake and resumed. It happened again. I pulled off the road and called my Subaru dealership, carlsen Subaru, redwood city, ca. I disengaged the brake -- but the brake kept trying to re-engage. I could drive but only have consistently and constantly making sure the brake was not engaged. The brake light would flash on and off periodically. I immediately took the car into the dealership on 12/27/18. As suspected, the dealership diagnosed the problem as the parking brake module. The charge was $185 for
The contact owns a 2013 Subaru Outback. The contact stated while driving at approximately 35 MPH, the brake pedal was depressed; however, the brakes failed to engage. The contact stated that eventually, the brakes would return to normal operation. No warning light was illuminated. The contact researched and was made aware of NHTSA Campaign Number: 11V562000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was taken back to the residence. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.
The brakes are spongy and the car doesn't stop properly. We've had repairs done and took it to the dealership and they tell us nothing is wrong.
powertrain 3 complaints shown
Noise coming from underneath vehicle when accelerating that I noticed in feb 2017. Took the car in to Subaru dealer and all they did was replace the differential fluid and said "noise will go away with time." like any car issue, it did not go away on its own. Oct 2018 took the car in to local mechanic and they said it needed a new CVT transmission. Also said that my car could stall at any time so I did not drive it. Took it to Subaru for a second opinion and they agreed, new CVT transmission. They also informed me that there was an extended warranty on the transmission that ended july 2018, but I was never informed of the extended warranty. Subaru offered to pay 50% of a $10,000 repair so we paid $5,000. Still a very unacceptable amount of money for a car only worth $10,000. This part shou
For several months, Subaru of america was made aware of our vehicle's dangerous performance. Stalling while coming to a stop, turning as well as a noticeable whining noise from the CVT. The vehicle was taken into gillman Subaru sw due to these issues in july, 2018, before the end of the "extended warranty". The vehicle was misdiagnosed as having bad wheel bearings and possibly bad spark plugs. Both ended up turning out to be wrong. Wheel bearings were changed, spark plugs as well. In effect, the dealership stalled and soa effectively took advantage of this to deny the claim. Should the NHTSA care to have audio recordings of various calls that demonstrate this, please feel free to contact us. We are now forced to seek legal recourse as soa has decided to act in bad faith with a very
At all speeds vehicle shudders when letting off accelerator then nearly stalls. This is extremely dangerous when entering expressways or crossing oncoming vehicles. Dealer identified transmission as the problem and could reproduce, but not determine reason. Said drive until Check Engine light comes on then bring back. Light has never lit up. Dealer says Subaru stopped using this transmission because of problems, but is not allowed to rebuild or repair transmission. Says it cannot get new or rebuilt transmission from Subaru or anyone else just from totaled car auction. Dealership is offering $2500 trade in. This problem is well documented online regarding 2013 Subaru Outback’s with 2.5L engine.
visibility 2 complaints shown
Tl* the contact owns a 2013 Subaru outback. The contact stated that while the vehicle was parked inside the garage, a crack formed on the upper passenger's side of the windshield. The contact stated that he checked the security footage around his home where the vehicle was parked and saw no evidence of an impact to the windshield. The contact stated the crack impaired his visibility while driving. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 116,000.
Tl* the contact owns a 2013 Subaru outback. When the front windshield wipers were activated, the wipers failed to operate. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 16v694000 (visibility). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 45,000. Parts distribution disconnect.
cruise control 2 complaints shown
I experienced a sudden unintended acceleration of my 2013 Subaru Outback while braking to make a left hand turn at a stoplight on Federal Road in Brookfield, CT. I was able to squeeze the brake hard while shifting into neutral to avoid slamming into the car in front of me while the engine raced. The car would have gone out of control had I not been able to press very hard on the brake pedal. This incident was not the first time this unintended acceleration of the vehicle occurred. About a month ago, I was in a similar situation on the road when I was decelerating and applying the brake that the car had a rapid unintended acceleration that caused me to press very hard on the brake pedal to keep the car from lurching forward. I’ve owned the vehicle since December 2012 and this situation
Tl* the contact owns a 2013 Subaru outback. The contact stated that while braking to a stop, the engine rpms increased excessively as the vehicle suddenly accelerated without warning. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 12,000. The VIN was not available.
airbags 1 complaint shown
In motion driving straight down county route 80 on a good weather day slowed down going to turn into a shop and takata airbag deployed. Was loud bang and horn would not stop going off. Pulled off road in front of a art gallery, called aaa they towed car to a garage called "don's auto barn" in new woodstock, ny. Drivers hand hurt but not to the point of seeing md. He is a md so he cared for it as necessary. Subaru won't cover as warranty is up. Insurance won't cover as it was not a accident. This was very dangerous. We are now without a car as it is not repaired and not covered by insurance or Subaru. It's like driving around with a random gun going off with this just deploying. When don's auto scanned car there were 2 codes that showed up. Our car been to dealer in october and there
suspension 1 complaint shown
Excessive oil usage, regularly occurs within 6000 miles of oil change burns one quart of synthetic engine oil. Also note bushing in drivers side lower control arm has failed as of 50,000.
lighting 1 complaint shown
Water pours into vehicle from center rear brake light every time it rains. Bloomington Subaru confirmed issue is water leak via center rear brake light. Soa contacted, no response received. Original owner since new, current mileage is 30,000. Still leaks.
other 1 complaint shown
Electronic seat recliner motor (outer bushing) noise when reclining, but Kendall Subaru in Eugene saying motor can not be fixed (defective design), only replaced with another (defective) motor @ cost near $1,000. Seat then stuck all the way back; even with seat headrest behind my back (w/sweaters on top of it even) driving comfort/visibility are not as good. [This entire electronic seat recliner motor system is inferior/defective to begin with vs. a typical manual seat reclining lever design, for at least the following reasons: 1) much slower/less easy to operate 2) plastic activation buttons easily break off 3) much less reliable, where manual lever system safety & other problems are almost unheard of 4) much more costly].
steering 1 complaint shown
Shortly after I purchased vehicle I noticed difficulty keeping it centered in lane. Continuously having to correct steering and hard steering. I drive on interstate often and I have checked tires continuously and no difference in the handling of the outback. On first service I told the service rep about it and said they would check it out, I believe they checked the alignment, when picked up the vehicle and was told everything was normal. Is it unsafe, yes. Now I have 25000 mile on it and still continues. Still mention it at service time but they don't really even respond anymore. *tr
fuel system 1 complaint shown
I stopped at a stoplight. When the light changed, I pressed the accelerator and moved forward. I released the accelerator to slow up because of traffic conditions. When I pressed the accelerator again to move forward, the engine did not rev up. It was as if the car stalled. After several pushes on the accelerator ( 8 seconds worth) the engine revved up and the car once again moved forward just as if nothing was wrong. All this time I was blocking the intersection. This has happened multiple times now. Dealer indicates no problem found. *tr