This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass. Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets
full bulletin at NHTSA ↗2013 Subaru XV CrossTrek visibility problems
severe 3 complaints filed with NHTSA · avg repair $350 · see visibility across all vehicles →
Complaints
3
Recalls
0
Avg fix
$350
1injury
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This bulletin announces a change to the procedure used in production of the rear door glass assembly. The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the glass separating from the channel when attempting to operate (lower) the window. A lubricant has been added to the rubber portion to insure the glass gets fully seated during assembly which maximizes the clamping force of the channel on the glass.
full bulletin at NHTSA ↗SUMMARY TO BE PROVIDED ON A FUTURE DATE.
full bulletin at NHTSA ↗THIS BULLETIN PROVIDES A PROCEDURE TO ELIMINATE A REED-TYPE WHISTLING OR SCREECHING SOUND WHICH HAS BEEN ISOLATED TO ORIGINATING FROM THE FRONT WINDSHIELD UPPER MOLDING / WEATHERSTRIP.
full bulletin at NHTSA ↗?Reed-Type? Wind Sound from Front Windshield Molding
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Had visibility trouble with your 2013 Subaru XV CrossTrek?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2013 Subaru XV CrossTrek?
It's a meaningful issue. 3 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $350.
At what mileage does the visibility typically fail?
Based on the 3 complaints filed, visibility issues most often appear around 94,650 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2013/Subaru/XV CrossTrek.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.