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ProblemsByVin Index / 2013-TOYOTA-AVALON / COMPLAINTS
Full complaint record · NHTSA

2013 Toyota Avalon owner complaints

159 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 5 complaints shown

12/23/2024 ODI #11632229.0

Straps, yes The straps do not stay tight and do not keep my child restrained Yes After checking the straps on the car seat they become loose no longer restraining my child in her seat

12/07/2023 ODI #11558920.0

I have a tacky dashboard which has a glare on the dashboard hindering vision while driving. I understand is a recall however not for 2013 avalons. I’m a senior which make more difficult for to drive my care comfortably. I would like Toyota to approve the repair for my car. I’ve been a loyal customer for 25 years Sincerly

12/05/2014 26,000 mi ODI #10662409.0

Driver seat warmer stay on when the switch is off. *tr

11/20/2015 ODI #10795189.0

Road noise very loud and distracting. After some investigating on my own I found the problem was coming from the left and right outside mirrors. Took to dealer and they found no issues.so I came back home and did some research on internet and found others having same complaint. The mirror housings were changed on models after 8/2013 (had ribs add to housing) return to dealer and they changed to the newer housings and the noise went away.

11/14/2016 ODI #10926001.0

Avalon recall no 15v728. Had the recall "remedy" performed on my car 09/07/16 (was having no issue with my car before the recall) and now the pcs warning buzzes and lights up, and the red brake! Message lights up every time I drive the vehicle! Contacted Toyota corporate ofc (case #1609142106 & #1611100472) to report the issue has not been resolved, and express my fear that the system will now not work when it is supposed to, but the "case mgr" (cory carter) stated "there is nothing else they can do for me", and advised me to "seek outside assistance for any additional help'. I asked if this meant seeking an attorney, to which he replied "yes". I feel my car is now unsafe, and Toyota could care less!!

cruise control 3 complaints shown

20 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/31/2015 27,700 mi Crash ODI #10817181.0

I was parking head-in to parking spot. As I reached the final spot, and was shifting gear to p (parking), the car took off like a "rocket" and jumped the curb. This caused damage to the car parked in the next parking spot and my car. The other car had to be towed. I was able to still drive my car. This happened at an office building outdoor parking lot. People standing outside the building (for smoking or otherwise) witnessed it all. They also indicated that the car went like a rocket and they have never seen anything like this.

12/24/2020 ODI #11384856.0

I just purchased a 2013 Toyota avalon from carmax. During the next several days of driving I had observe the following. One. The rear window is distorted and will not come clean no matter what I attempt to use to be able to have a clear visibility. I also have noticed that while in a stop position, when beginning to accelerate the vehicle hesitates and I have to take my foot off the gas pedal and reapply to accelerate. I have a seven day return policy no questions asked. But I really love this car in been waiting to find that particular color exterior and interior which is black leather. I called Toyota and they could not find any recall or other problems with this.

12/17/2016 1,200 mi ODI #10935950.0

Takata recall a recall was made on this vehicle in octobert of 2015 replacement parts are not availble nearly had four bad accidents on a highway going to chicago the radar cruise control is supposed to slow the car when you get to close to the car in front of you. On certain occasion this does not happen.

electrical 3 complaints shown

14 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/30/2013 ODI #10557690.0

Tl* the contact owns a 2013 Toyota avalon. The contact received notification of NHTSA campaign number: 13v442000 (air bags, electrical system , equipment) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not made aware of the problem. The contact had not experienced a failure.

12/29/2021 98,000 mi ODI #11445406.0

The contact owns a 2013 Toyota Avalon Hybrid. The contact stated that several instrument cluster warning lights were illuminated. The vehicle was taken to the local dealer who informed the contact that they were unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to an independent mechanic who informed the contact that the vehicle was a hazard and could catch on fire. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 98,000.

12/23/2015 ODI #10811895.0

Tl* the contact owns a 2013 Toyota avalon. The contact received notification of NHTSA campaign number: 15v728000 (forward collision avoidance) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. .....updated 02/11/16 *bf... Updated 05/14/18*jb *cn

airbags 3 complaints shown

14 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/28/2020 132,000 mi Crash ODI #11385335.0

Tl* the contact owned a 2013 Toyota avalon. The contact stated while driving 55 MPH, the contact depresssed the brakes because the vehicle ahead stalled. The contact was able to complete stop but the vehicle behind him was unable to stalled crashing into the rear of vehicle. Which caused the front of the front of the contact vehicle to run in the rear of the car ahead of him. The contact stated the air bags failed to deploy, and no warning light illuminated from vehicle. The contact sustatined back pain, and bump on the head and neck strain , the contact daughter sustained chest injury and his son had tooth injury causing bleeding from the mouth. The contact was not aware of any other injuries from the other drivers. Medical assistance was received at the scene but the contact decline

12/09/2014 ODI #10658485.0

2013 Toyota avalon hybrid requesting airbags to be replaced. *mw the dealer stated the had not received any information concerning the replacement of air bags. She was also informed of a recall concerning an issue with the seats, but never received a notice. *jb

12/08/2014 23,379 mi ODI #10663009.0

I purchased the used vehicle from corwin Toyota in fargo, nd. After purchasing the vehicle I returned three times for repairs. When I brought the vehicle in for service the third time in six weeks I found out that two recalls would also be taken care of. I went on line to find out what the recalls were for. One of them was NHTSA recall id 13v442. This recall is about a drain hose clogging that could ultimately cause the air bags to activate due to the malfunction or to possibly not activate in an accident. The result could be serious injuries or death to the occupants of the car. This recall was initiated in the summer of 2013. The dealer(corwin) took this car in on trade in october of 2014 and then sold it to me. Why would they sell a car with a known recall without fixing it. E

tires 2 complaints shown

5 total in this category · moderate · avg repair $150 · see tires cluster analysis →
12/28/2015 24,000 mi ODI #10816581.0

Sidewall of tire showed a bubble after 24,000 miles on a 2013 Toyota avalon discovered by dealer on routine maintenance. Contacted michelin and they sent me to a dealer that bumped up the price $25 over the price the dealer quoted and only offered 20% credit. I believe the sidewall is a manufacturing defect. I have photos that I can send. These tires are a danger to the reining public and need to be recalled before death or a serious injury results from the sidewall.

12/03/2014 18,500 mi ODI #10662048.0

Tl* the contact owns a 2013 Toyota avalon. The contact stated that the tire pressure sensor light was continuously illuminated after the tires were inflated. The vehicle was not diagnosed or repaired. The tires were rotated but the problem persisted. The manufacturer was made aware of the failure. The failure mileage was 18,500.

powertrain 2 complaints shown

4 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/16/2014 14,500 mi ODI #10664480.0

My 2013 Toyota avalon hybrid is having engine revving problems. While operating at normal speed (45-50). The RPM's suddenly increase to high levels without an increase in speed. Lack of control is evident. If you switch to "manual" mode with the gear selector you can force it out of play...but the revving can occur soon thereafter or it will not occur again a different day. I took the car into be serviced and told the service manager about the revving problem. He seemed to be very doubtful of the description and told me they could download the engine history. They reported "no problem found". It happened again a few weeks later for a while on a flat paved country road and could be coaxed to stop with the gas pedal. *tr

11/23/2015 ODI #10806215.0

Tl* the contact owns a 2013 Toyota avalon. While driving at approximately 45 MPH, the vehicle shook violently. The failure recurred numerous times. The vehicle was taken to a dealer where the failure was undetermined. The contact stated that a technician upgraded the fuel; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage and VIN were unknown.

visibility 1 complaint shown

23 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/26/2013 7,000 mi ODI #10557310.0

Tl* the contact owns a 2013 Toyota avalon. The contact stated that the rear window was distorted, causing his visibility to be minimized. The vehicle was taken to the dealer where the technician stated that the vehicle was compliant with standards. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 7,000. Updated 03/05/14*lj *tr

body 1 complaint shown

23 total in this category · severe · avg repair $1,500 · see body cluster analysis →
11/21/2013 ODI #10553264.0

Sunlight is reflected into the eyes of the driver and front seat passenger from the interior trim. This bright reflection not only makes it difficult to see at times, the sunlight can cause damage to the retina and cornea. The light comes from many different parts of the car so it is impossible to constantly shield with our hands while driving. We keep the sunroof closed. It does not matter if the sun is directly overhead or at an angle because there are so many areas that reflect the light. We noticed this problem within the first week of purchase. We contacted the dealer and manufacturer. While they initially seemed willing to help, it is obvious from their silence, that they hope the problem will go away. There are numerous conditions such as macular degeneration, cataracts, and pterygi

Showing 300 of 159 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Toyota/Avalon#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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