DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this Customer Confidence Program 23TE03 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A94, P0A1A, P324E, and/or P3004. If any of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode.
full bulletin at NHTSA ↗2013 Toyota Prius V powertrain problems
severe 6 complaints filed with NHTSA · avg repair $2,500 · see powertrain across all vehicles →
Complaints
6
Recalls
0
Avg fix
$2,500
1crash
When does it fail?
Of the 6 powertrain complaints filed for the 2013 Toyota Prius V, here's the actual mileage breakdown — failures cluster heaviest at 50,000-75,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA powertrain complaint has been filed on this vehicle in over 9 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering powertrain on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated
full bulletin at NHTSA ↗TSB: Some 2013 ? 2015 Prius PHV, Prius and 2013 ? 2016 Prius V vehicles may exhibit a vibration due to rough idle and/or tapping noise from the HV transaxle at cold start. The check engine light may also illuminate with (DTC) P0300, P0301, P0302, P0303, P0304 (Random/Multiple Cylinder Misfire Detected). The Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address this condition.
full bulletin at NHTSA ↗TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Toyota vehicles requiring it's use.
full bulletin at NHTSA ↗The Advanced Parking Guidance System (or Park Assist) assists the driver during parking and parallel parking by displaying an image of the area behind the vehicle and controlling the steering wheel with the vehicle in reverse. Removing the short pin or disconnecting the battery interrupts power to the Steering Angle Sensor. When the short pin is reinstalled or the battery terminal is reconnected, the rear view monitor will operate, but the steering angle sensor center position must be set through system initialization before park assist will become operational. Initialize the Advanced Parking Guidance System after installing the short pin during Pre-delivery Service (PDS).
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 1 most recent
On october 31, my wife and son were in the car approaching a parking space after completing a 360 degree turn into the parking space. Car suddenly accelerated and jumped a 7" high curb blowing out the right front tire and damaging the right rear tire. Car was towed to the team Toyota in glen mills who told me to notify Toyota of the incident. Toyota called me on november 2 and given a complete…
Had powertrain trouble with your 2013 Toyota Prius V?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the powertrain problem on the 2013 Toyota Prius V?
It's a meaningful issue. 6 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $2,500.
At what mileage does the powertrain typically fail?
Based on the 6 complaints filed, powertrain issues most often appear around 83,500 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $2,500 for powertrain repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to powertrain?
No active recalls currently cover powertrain issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2013/Toyota/Prius V.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.