NHYSA: 20V785 Volkswagen RECALL 69BC - Driver Front Airbag
2013 Volkswagen Beetle owner complaints
98 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
airbags 5 complaints shown
Had the Takata Air Bag Recall completed at VW dealership in CC, Tx. Shortly after the Air Bag kept giving Errors and then it would include Low Air Pressure, ABS and Anti Skid Warnings.. Contacted the dealership, had the system check with no issues.. Had the system checked locally at repair shop with no issues.. went to leave and Air Bag Warning stated Error,, they rechecked and found no Issues.. Computer showed no Errors.. I was informed that apparently the only issue is "Possibly" the Air Bag needs to be replaced again but the dealership refuses to without a Recall Requests.
I live on Hawaiʻi Island and my 2013 Volkswagen Beetle Convertible (VIN [XXX] ) has an open federal airbag safety recall. Volkswagen informed me there is no authorized VW dealer or recall facility on Hawaiʻi Island, and that I must ship my vehicle to Oʻahu at my own expense to complete this federally required safety repair. VW has only offered to reimburse 25% of the inter-island shipping cost, leaving me responsible for the majority of the expense. Because VW does not maintain an authorized recall facility within reasonable driving access, this places an unreasonable burden on me as the owner and effectively restricts my ability to obtain the free remedy required under federal law. I am requesting NHTSA’s assistance to verify whether Volkswagen is meeting its obligation under 49 U.S.C.
The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part had been on back order for 3 months. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000 (Air Bags). The contact called the local dealer, who confirmed that the air bag needed for the recall repair was not yet available. The contact called two other dealers, Volkswagen Jackson Service (5320 Interstate 55 North Frontage Rd), and Harper Volkswagen Parts & Service (9901 Kingston Pike, Knoxville, TN 37922), who confirmed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.
engine 3 complaints shown
Engine stalled and made jerking movements when coming to a stop and continued. Per mechanic, engine had metal contaminants and cannot be repaired. Needs new engine. Check engine light did not come on until after malfunction. Could have occurred on roadway which would have been hazard to driver and others. Second opinion from another mechanic obtained and confirmed. Not inspected by manufacturer. Oil was changed at VW dealership week before malfunction. No dealership available where malfunction occurred.
I have a diesel leak which Volkswagen did not repair (after I towed it there and told them about it in writing) and is not causing a light in the dash however, when plugging in an ODBEleven, several codes are generated and one is related to a low fuel pressure sensor. I also watched the fuel line dripping. VW claims that it is unreasonable to ask them to pay what I already paid to have the car fixed (diagnostics, rental, tow). It was reasonable for me to buy it and pay for all that though apparently. With a diesel leak, it's unsafe to drive so I currently have a piece of metal outside that I'm only halfway through paying on. This indeed is a TDI 2.0L they sold me 3 years ago.
Engine smoking defective fuel filter o-ring gaskets causing fuel leaks--vw dealers not honoring warranty. Between april 2015 - july 2016, vw dealers have replaced this fuel gasket five times, repeatedly charging me for the defective part and unneeded filters. I saved one of the defective gaskets and have been to two different vw dealerships, graham in sioux falls south dakota and jensen in sioux city iowa. The engine smokes, I find the fuel leak, take it to the nearest dealer, who diagnose the problem before even opening the hood, because "the problem is so common." I contacted the vw regional service manager, tamar t., and vw customer care (reference # 160555387) and was advised that replacing a fuel gasket five times in just over a year is a regular "maintenance item". Attached a
other 2 complaints shown
I got a bunch of calls and many notices regarding an airbag recall, but I was never made aware of the shift lever recall. I parked my vehicle on my street and it rolled away from me and crashed into my neighbors car. It was not until after I paid out of my own pocket to have it repaired that I was told it was a recall. Vw has failed in notifying me of this and someone could have been seriously injured or even killed.
Diesel particulate filter failure after vw diesel fix
electrical 2 complaints shown
Tl* the contact owns a 2013 Volkswagen beetle. The contact stated that the radio was not working properly. When activated, the radio prompted the contact for a code. The vehicle was not repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was 56,000.
Around 7/8/19 my key started getting stuck in the on position car running. I to be after reading complaints and seen there was an extended warranty on the steering lock so they fixed that no problem. When I got the car back the key was already in ignition. I went to gas station took key out and opened door and it was chiming like the keys were still on the ignition I couldn't even use the key fob to lock doors. I took back to be on 8/2/19 told them I had no problems til they worked on it so they didn't charge me a diagnostic fee when they called to say that the tumbler was bad and that wasn't covered by the extended warranty. I said it didn't do it before you messed with it but they refuse to fix what they broke and said they have to order the part from mexico.
tires 2 complaints shown
I had two blowouts in back to back weeks in april 2014 and thought it was bad luck. The tires were continental contipro and had less than 20k miles. I replaced 2 each time since the car is FWD. They came on my 2013 beetle tdi. At the end of august in rush hour traffic the tire warning light came on and within minutes the tire blew at 65mph. I made it to the side of the road. The outside of the tire blew completely off fussing about a 2" section to the rim. The inside had 2 major sidewall failures. I got home and googled continental contipro complaints and found hundreds of the same issues. I replaced the blown tire and parked the car. I ordered a set of michelins and had them installed this weekend. The continentals are in my basement until there is an admission or resolution th
Continental passenger rear tire (215/60 R 16) blew out while I was driving on the freeway. There was a swerve then a pound rumbling noise. It was very dangerous. I was put at severe risk because it blew out on the freeway. There were no warning lamp last prior to this incident.
equipment 1 complaint shown
Tl* the contact owns a 2013 Volkswagen beetle. The contact stated that while driving at an unknown speed, the air conditioner blew hot air. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 32,000.
visibility 1 complaint shown
Tl* the contact owns a 2013 Volkswagen beetle. While driving 60 MPH, the contact heard a loud abnormal noise. The contact discovered that the sunroof exploded. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14v658000 (visibility). The manufacturer was notified of the failure. The approximate failure mileage was 19,800.
fuel system 1 complaint shown
Low pressure diesel fuel tank fuel pump failure. No visible sign of contaminated fuel such as water or debris. This is second incident. Vehicle will suddenly slow to less than 2000 RPM and will not exceed 45 MPH. Dealer replaced pump under warranty the first failure and now is blaming failure on fuel. Both incidents restricted the vehicles ability to accelerate and almost resulted in accidents. *tr
body 1 complaint shown
Tl* the contact owns a 2013 Volkswagen beetle. The contact stated that the driver's side door did not close tightly. The vehicle was taken to heritage imports (410-363-8300, located at 9808 reisterstown rd, owings mills, md 21117) and was informed to take the vehicle to a body shop. The vehicle was not taken to a body shop. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
suspension 1 complaint shown
Bought car one year and a half ago. Buy car used with 40,000 miles on it. Started having issues with the power steering and leaning at idle. Car skids very easily and rain, can easily cause crashes. Car airbags were recalled.
powertrain 1 complaint shown
Takata recall on 8/13/16 while driving this vehicle without warning, the engine shuts off. I was traveling about 45 MPH on a city street and as I attempt to move over the engine shut off and I could not steer the vehicle. After coming to a complete stop I was able to restart the vehicle. The vehicle did this several more times before I was to send it back to the car lot. I was told that the crank shaft was repaired on the vehicle. On 9/13/2016 (1month later) while traveling south on a busy city street at approximately 45 MPH, in front of an 18 wheeler this car shut of and immediately restarted on its very own. I moved over to a slower lane to prevent any accidents. I proceeded to my destination and without any warning the vehicle engine shut off again, only this time I had to manually rest