2013 Volkswagen Jetta SportWagen owner complaints

Loss of sudden fuel pressure, Loss of Acceleration,Car shut off while driving.Car would not start again Vehicle unsafe to drive.Check engine light on Glow plug light on.P0087 code low fuel pressure caused by Catastrophic fuel pump Failure Fuel pump fails on these Diesel vehicles requiring to have all of the fuel system to be replaced VW quoted price $9377.13 almost there Price of another used Car

Fuel pressure Malfunction Vw poorly designed the fuel pump When the fuel pump goes out it Shoots Metal shavings into the whole Fuel System Causing the car to lose Fuel Pressure and causing the car to Shut off.Had the Car towed into VW and they told me the whole fuel system hd to be repaired at my expense at an estimate of $9000.Vehicle speed Dropped Drastically I had no acceleration and Car ended up shutting off in trafficc

Warm or cold engine. Light throttle use similar to in town and highway driving conditions any gear (in manual transmission) around 10-40 MPH steady speed and when transitioning from acceleration to coast to acceleration, and occasionally under hard acceleration car seems to "hiccup" or lose power and go through a throttle cut and follow on "confused" state (pulsing on and off the throttle) requiring the operator to let off the throttle until it stops being "confused". Could cause accident due to inability to accelerate if needed or unexpected "hiccup" causing someone who is being tailgated to be rear ended. Through checking publicly available forums I have found several complaints from users with responses indicating owners of this model tdi motor may be experiencing these same symptoms an

It seems that my vehicle's clock spring has broken. There is already a warranty issue with this part. However, my local service center cannot get my vehicle in for 5 weeks. How is it acceptable for me to drive a vehicle for 5 weeks without a working airbag and horn?

Key gets stuck in ignition when turning off the engine.

Rain gutters ineffective causing flooding into the interior of the car. This is an ongoing problem.

While driving home, the car stalled with no warning and would not restart although starter etc were working fine. After getting it towed to the dealership, they reported that the fuel pump had failed leaving metal through out my fuel system, a problem they've seen with this make and model in the past. After contacting the manufacturer, they said it was a known issue, but not common enough to warrant a recall and would not cover the cost of repair which was over $5000, more than the current value of the car in good condition.

My wife and her mother were out shopping in san diego. They suddenly experienced engine malfunction and subsequent stall of our 2013 jetta tdi sportwagon. This resulted in our vehicle blocking a two lane busy boulevard. This street is a no stopping anytime roadway clearly marked with signs. My wife christine, pulled to the far right of the shoulder as possible. This was a frightening and dangerous experience for my wife and mother in law. The vw was totally dead and required towing to a vw dealer repair facility. The service rep at vw diagnosed the issue immediately when the details of the malfunction were explained. Apparently, this issue has been known and thoroughly investigated. I am shocked to find out the problem is extensive with the tdi engines from Volkswagen. How could I have no

While driving the vehicle was low on power and the glow plug light was flashing. This was the second time that this exact thing happened. The first time I turned the car off and let it set for a few minutes and it restarted and ran fine. We were on the highway and had to make our way through traffic to the side of the road, luckily it was not busy. On july 31 the same thing happened but this time the car was stopped in the middle of an intersection coming off of the highway. This time the car would not restart and the check engine light along with the glow plug light were on. Once we had the vehicle towed to the dealership they proceeded to inform me that the high pressure fuel pump had failed and the entire fuel system minus the tank had to be replaced due to metal shavings being in the f

While driving this vehicle to work it started to decelerate on the highway, lose power, and stumble. The check engine and glow plug lights came on the dash. The car was able to be driven at a reduced highway speed for a short distance to a park and ride to be towed to a dealer. The car was stumbling occasionally when accelerating and starting to die out, but not stalling. *tr

The Service Act/Recall for the glow plug was NOT reported to Experian by Volkswagen when it was repaired on 12-11-2014 AND it was incorrectly installed by the VW Dealership in Tulsa who serviced it. It was not disclosed to me and we paid over $1400 this year for an "incorrect" glow-plug, same exact part number. Please update the NHTSA ID # 11553299 to include the Glow Plug. The vehicle is now showing the previously recalled codes for the VW Recalls pertaining to 23U3 and 24CV and 4 more codes since we last spoke. We were sold the vehicle without being disclosed the recall repair on our Experian report. Further, the vehicle is getting worse each day. The vehicle is a lemon & VW will not address the safety of it. They do NOT care about the lives of those who are their customers, something ne

The contact owns a 2013 Volkswagen Jetta Sportwagen. The contact stated while driving approximately 55 MPH, the vehicle began to hesitate with the check engine warning light illuminated. The contact drove the vehicle to an auto parts store that used a handheld scanner and determined that the vehicle needed to be taken to a dealer due to engine failure. The contact stated that the engine failure was intermittent at first but had become recurring and at various speeds. Additionally, the vehicle started to have electrical issues and a failure with the catalytic converter. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that cylinder #1 glow plug, and several relays needed to be replaced. The vehicle had been repaired; however, the check engine warnin

On a cold morning, I started my car by turning the key in the ignition, then locked the doors manually from the exterior with another key, in order to allow the car to warm up and defrost before the commute to work. When I returned 10 minutes later, the car was emitting gray smoke from the hood, and upon opening the driver's door, I discovered that the entire cabin of the vehicle was filled with gray smoke as well. I reached in and removed the key from the ignition, then left the vehicle with the driver door open to allow the smoke to air out. Once the smoke cleared, I was able to see that the dash near the driver's seat had completely melted, the ceiling had burned, the windshield had shattered, and several other dashboard components were melted and/or missing. I never witnessed

The contact owns a 2013 Volkswagen Jetta Sportwagen. The contact stated that while driving 70 MPH, the vehicle turned off and restarted independently while the vehicle was still in motion, resulting in a momentary loss of control over the vehicle. The contact also stated that the battery was being drained quickly. The vehicle returned to normal functionality, but the failure became a regular failure. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined an electrical short was causing the battery to drain and other electrical issues. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 85,000.

I received an "Error: Airbag" message on my car so I brought it to the dealership on 09/15/2022. According to Schmelz Volkswagen, it is the PODS Module (passenger occupancy detection system) and that VW no longer makes this part nor provides a way to fix it and there isn't anything they can do. I am driving a vehicle that the airbag system will NOT deploy if I am in an accident. I have reached out to various mechanics on what to do and no one is able to give me an answer without this part. Seems very reckless to no longer make a part for a safety feature and I am unsure what to do. My car is basically not worth anything now so I can't get rid of it, not that I want to if I can fix it.

According to the dealership my car has a broken clock spring switch in the steering wheel. This part is covered under an warranty extension issued in 2018. Without this switch all of the controls located in the steering wheel are inoperative. I have no driver side airbag and no horn, both of which are safety issues. The dealership stated that the parts to fix this problem are on perpetual backorder. The dealership stated they had another car with the same problem that has had parts on backorder for over a year. That seems like a long time to have parts on backorder to fix problems that affect safety. Since the warranty extension was issued back in 2018 you would think that would have parts to fix this problem by now.

The contact owns a 2013 Volkswagen Jetta. The contact stated while driving approximately 70 MPH, the vehicle started losing motive power with the check engine warning light illuminated. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact continued driving to his destination however, the vehicle failed to accelerate above 30 MPH. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer where a diagnostic test was performed; however, the results had not been shared with the contact. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and became aware of a failure of the high-pressure fuel pump. The conta

Walked out to the garage where the vehicle had been shut off for a number of minutes to conduct another day’s personal investigation (can’t leave it outside when it rains unfortunately - moonroof leaks). This time: exterior lights on & found the interior lights in what looked to be an odd cycling. Video can be provided, no pictures taken. The price for honesty? Dealers: $500. I can live with that, someone should at some point, do the right thing by others & disclose its problems. The car is a LEMON & by all other standards-has no reason to be. I’m done filing reports, 3 in 30 days & I’m done driving the vehicle after 101 days of personal research. Behind the wheel of this VIN which additionally is covered till 2028 & has also failed previously (Nov ‘22 clock spring) is too much of a saf

Twice since hitting 50k miles, my high pressure fuel pump has failed, resulting in complete and sudden loss of power midst driving. VW says that it is a warranty issue, but, has no real guidance or promise that it will be fixed. I DO NOT feel comfortable driving the vehicle until we know WHY this issue is happening and how to fix.

Heard strange noise while driving in town. Found passenger rear coil spring was broken. Upon further review the shop also found that the drivers side front spring was broken. Minimal corrosion was present on the coils and the car only has ~50,000 miles.