Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBR
full bulletin at NHTSA ↗2013 Volvo XC90 airbags problems
severe 3 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Complaints
3
Recalls
0
Avg fix
$1,100
1fire
When does it fail?
Of the 3 airbags complaints filed for the 2013 Volvo XC90, here's the actual mileage breakdown — failures cluster heaviest at 125,000-150,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA airbags complaint has been filed on this vehicle in over 7 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 3 most recent
I am the second owner of this car the other owner was in the family and the airbags have never been deployed. A couple months ago the SRS airbag service urgent light came on and we took it to the dealership to have it looked at. They said that the airbags needed to be replaced. Being that this is such a crucial component that should be working if it has never been used I wanted to alert NHTSA…
Having bought a 2013 Volvo xc90 with 36k miles on it, I was driving on a highway 2 weeks later when I saw smoke coming out of the engine. The engine stalled and shut down. I quickly pulled over the car and was able to get out as the smoke was increasing. Within 4-5 minutes, the car was on fire. It was completely gutted and destroyed. Volvo declined to accept blame and said that the cause of fire…
My vehicle's air bag light is on. My dash message is: passenger airbag off service urgent. I took it to koons Volvo of owings mills, inc to be serviced. I was told that the passenger occupancy weight sensor has stopped working and need to be replaced. The service technician could not tell me why it would have stopped working. He just said it could just happen. I asked the service…
Had airbags trouble with your 2013 Volvo XC90?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2013 Volvo XC90?
It's a meaningful issue. 3 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 3 complaints filed, airbags issues most often appear around 102,067 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2013/Volvo/XC90.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.