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ProblemsByVin Index / 2014-BMW-328I / COMPLAINTS
Full complaint record · NHTSA

2014 BMW 328i owner complaints

150 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

engine 9 complaints shown

45 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/29/2025 ODI #11707532.0

The contact owns a 2014 BMW 328I. The contact stated that while attempting to register the vehicle in the State of California, the contact was made aware that the VIN was included in NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer informed the contact that the vehicle could not be registered until the recall had been serviced. The manufacturer was made aware of the issue and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. 

12/29/2015 15,000 mi ODI #10816915.0

Vehicle shut down while driving. First time when only 3 to 4 months old on a highway with 55 MPH speed limit in heavy traffic, would not engage gear, had to coast while on the highway with flashers on to reach a safe location. Was repaired at the time - supposedly computer chip problem. Has now occurred for a second time at 16 months old, on a local road with 45 MPH speed limit, vehicle indicated a failure and would not run after pulling over to shoulder. Both incidents were dangerous situations in traffic. Indicator on vehicle stated engine or drive train failure of some sort.

12/28/2014 23,739 mi ODI #10668617.0

Sometimes when I accelerate to pass a car or semi truck the engine stalls or misfires. It goes into a limp mode and slows down in the middle of passing and I'm forced to pull of on the side of the road and shut the car off and try to reset it. This is the second 2014 BMW 328i that has done this. They could not fix my first 2014 BMW 328i that had the same problem and I had to use the lemon law to get them to buy it back. It is ridiculous that the second new car is now doing the same thing. BMW of macon just keeps it awhile and changes a few parts and tell me its fixed. Within less than a week of having the car back it is doing the same thing. The parts they put on last time were not even new, the took them off of a loaner car. I don't feel safe on the road because I never know wh

12/27/2024 ODI #11632641.0

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/17/2024 ODI #11631215.0

What Happened: The issue involves a recall on the engine coolant system of my BMW. The car is currently unsafe to drive, and BMW has not provided a timetable for fixing the problem or offering a solution. The last time I drove the car, I experienced a dangerous malfunction. While driving slowly to the end of my street, I pressed the gas pedal, but the engine did not respond at all. The car essentially lost power, leaving me in the middle of the street. I was able to roll the car in front of a neighbor’s house, turn it off, and restart it. After restarting, I managed to drive it back up the street to my house. I have not driven the car since, as I do not want to put myself or others in danger. Safety Risk: The engine failure occurred while I was driving, which could have put me at risk of

12/16/2024 90,000 mi ODI #11630903.0

The contact owns a 2014 BMW 328I. The contact stated that the instrument cluster was partially inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

12/16/2024 130,000 mi ODI #11631045.0

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while driving at undisclosed speeds on two occasions, there was smoke coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

12/08/2021 ODI #11443048.0

Timing Chain Guide failure after 75k miles resulting in catastrophic engine damage. I was in heavy traffic at 60 mph when the engine began to knock loudly, just as quick the drivetrain malfunction warning came on along with the oil pressure warning light. Immediately lost power & the vehicle went into “Limp Mode” and within a 3 seconds it completely shut down causing a plethora of problems that made it a nightmare to get off of this busy highway. Vehicles were narrowly missing me & blowing their horns while I was trying to coast off of the side of the roadway. All this happened in about 20 to 25 seconds.The car has been in the garage for 6 months & a confirmation was made on the timing chain guide failure. The inlet screen to the oil pump has pieces of the broken guides stuck in it which r

11/24/2025 ODI #11701327.0

Thermostat was a recall back then, brought it to the dealer they fixed it and now it has come back, i brought it to a mechanic to fix it, and it came back again one more time. thermostat is staying stuck open. safety recall with emissions

lighting 3 complaints shown

7 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/29/2018 71,000 mi ODI #11163977.0

Was getting warnings about left rear brake and turn lights malfunctioning for months that would turn on and then go away. On christmas day the brake light and turn light for left rear came on and stayed on. I went and bought bulbs to replace them since at that point the lights were no longer working (instead of a warning that would come on then go right back off once the brake was pressed or left turn signal was used). I took the tail light assembly off to replace the bulbs and once I disconnected the wiring harness I discovered that the ground pin was melted off the tail light side of the connector and stuck into the wiring harnesses. I have never made an NHTSA complaint before, but felt this was dangerous between the fact that 1 it pulled enough current to melt the wiring pin into the ha

12/11/2018 61,533 mi ODI #11160759.0

Fault in airbag on screen, comes on and off. Started around 61,513 miles. Exact message "fault in airbag, belt rensioner or belt-force limiter. Few days later, check engine comes on, along with high RPM's, while struggling to accelerate. 12/10/2018 engine is extremely loud and dropping off at dealer. Also back tail lights have moisture, back passenger was replaced a year ago. Driver side now needs replacing.

11/22/2017 ODI #11048011.0

Tl* the contact owns a 2014 BMW 328i. The contact stated that the headlights failed to illuminate the road. The vehicle was taken to patrick BMW (700 e golf rd, schaumburg, il 60173) where it was diagnosed that the headlight casing needed to be replaced; however, there was no available remedy. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The VIN and failure mileage were not available.

electrical 3 complaints shown

20 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/04/2024 ODI #11628738.0

Starting Dec 1st, the check engine light displayed on my dash and the electrical system has malfunctioned for many features of my vehicle. I am unable to switch to Sport & Eco Mode. The car also takes multiple tries to start the engine. It has been almost 4 months since the recall announcement and remediations are still not available. the engine coolant pump is a direct cause of short circuits and engine problems

12/01/2024 ODI #11628186.0

My car engine starts to smoke and enters through the vents making it difficult to breathe and forces me to lower my windows. The engine smells burnt after driving.

11/28/2020 ODI #11376904.0

On feb 20, 2020, I took my car to BMW dealership because I had a left rear signal and brake malfunction. I was given an estimate of approximately 600.00. Based upon my understanding of this issue, this is a manufacturer issue. The circuit board, connector, and wiring must be replaced. After further research, I found that there have been two recalls for this very same issue, but for older model BMW's. Please reference 13v407000 and 17v6766000. BMW also issued a service bulletin to fix this issue. Please reference sib63-0611. Also reference 11v-438 campaign. It is apparent that BMW's are still being produced with the ground wiring issue. If you visit bimmerfest, you will see how many BMW's from 2010- 2014 are still being effected by this issue. If older models were recalled for this issue,

other 2 complaints shown

12/13/2024 ODI #11630651.0

FUEL TANK LEAKS GASOLINE. an alarming amount of fuel leaks and this is an issue that seams common among BMW F30 chasis. In my case when my car is ful tank it starts dripping fuel, visible. the problem seems to be a seal that is made to flex but with time that seal fails and creates a fire hazard due to high volatile fumes and liquid gas leakage. I was able to notice as I parked my car when arriving home due to the strong smell of fuel. -The issue is reproducible. -On the safety side, it puts a risk of Fire. -The vehicle unfortunately has not been inspected by police or insurance -There is an error code un the computer of the vehicle that has to do with detection of fuel leakage.

12/09/2015 17,000 mi ODI #10809308.0

I was driving down the freeway with my son in the back seat when all of a sudden I heard a really loud explosion. I had no idea what had happened, it almost sounded like a loud gunshot. I heard particles falling on my car, but I did not know what they were. I got off of the freeway just to make sure that it wasn't my car. Sure enough, when I got out, I saw a basketball size hole in my moon roof. I knew that nothing had hit the moon roof because I had not gone under an overpass nor I had I seen anything coming at me that would have caused this damage. I went home and checked on the internet and saw damage to another BMW that looked almost identical to mine. The driver of that vehicle explained the same experience that I did, that he had heard a loud boom or pop and there appeared a huge ho

brakes 1 complaint shown

14 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/19/2016 17,000 mi ODI #10936216.0

Tl* the contact owns a 2014 BMW 328i. The contact stated that the brake drum was rusted without warning. The vehicle was taken to a dealer, but nothing could be done. The manufacturer was made aware of the failure and referred the contact back to the dealer. The failure was not remedied. The failure mileage was approximately 17,000.

powertrain 1 complaint shown

9 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
11/28/2020 70,000 mi ODI #11376879.0

Was experiencing an abnormal noise from the middle of the car while accelerating and de accelerating, brought to BMW dealership and was told I needed a new transfer case, was also told this issue was abnormal with my car having less miles than intended for what year it was. They also said eventually my AWD function would no longer work if not replaced in my 328i xdrive

airbags 1 complaint shown

11 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
11/21/2014 2,000 mi Crash ODI #10659927.0

2007 Toyota highlander observed running red light and t-boned the driver's side of a 2014 BMW 328ix. Impact of collision was meaningful and direct, generating in excess of $10,000 of structural repairs to driver's side alone. No air bag deployment (front, side, curtain, etc) in the BMW despite of magnitude, force and placement of the collision. Driver of BMW sustained severe head, facial and bodily injuries requiring invasive medical attention and protracted physical therapy. *tr......updated 12/15/15 *bf updated 9/7/2017*cn

Showing 300 of 150 total complaints. The full federal record is available at nhtsa.gov/vehicle/2014/BMW/328i#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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