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ProblemsByVin Index / 2014-BUICK-ENCLAVE / COMPLAINTS
Full complaint record · NHTSA

2014 Buick Enclave owner complaints

289 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 8 complaints shown

196 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/29/2023 ODI #11562610.0

The contact's partner owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/28/2023 10,000 mi ODI #11562349.0

The contact owns a 2014 Buick Enclave. The contact stated that the airbag warning light was illuminated upon starting the vehicle. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

12/27/2023 ODI #11562158.0

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

12/26/2023 ODI #11561930.0

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/20/2023 ODI #11561058.0

I received a recall notice in June 2023, contacted the local dealer, Donaldson Buick on August 17, 2023. Donaldson Buick, Silsbee, Texas 409-978-8662, told me the recall part was not available. Today, December 20, 2023, I called the Buick Customer Assistance Center, 1-800-521-7300, and spoke with Stephanie in Michigan, again I was told the part was not available. I am [XXX] of age and fear the danger concerning this recall. The Air-Bag if ruptured may cause metal fragments to pass through into the vehicle, which may result in injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

12/18/2023 ODI #11560687.0

Please do more to have this company fix their recall. I can't believe more is not being done.

12/14/2023 ODI #11560071.0

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

12/11/2023 ODI #11559454.0

Recieved letter in mail to schedule to airbag recall. I scheduled to have recall replaced. The dealership told me it was available. After leaving vehicle. Dealership advised they don't have the part. They don't know when the part will be available. They part hasnt been available for a year. I advised them. This a an accident waiting to happen. I'm driving a vehicle and the airbag is defected. Myself and kids can be injured at anytime. They had no answer because they don't know when the part will be available. I believe this is uncalled for. The vehicle is paid off and it's in excellent condition.

electrical 6 complaints shown

22 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/31/2014 ODI #10662780.0

2014 Buick enclave. Consumer states they tried to get the repaired, but the parts were not available. *ta

12/30/2014 14,000 mi ODI #10669192.0

Tl* the contact owns a 2014 Buick enclave. While driving approximately 45 MPH, the vehicle jerked and the check engine warning light illuminated. The vehicle failed to accelerate after multiple attempts. The vehicle was taken to the dealer where it was diagnosed that there was a misfire code. The vehicle was not repaired. The contact received a notification of NHTSA campaign number: 14v614000 (electrical system); however, the part to do the repair was unavailable. The manufacturer was notified of the failure. The failure mileage was 14,000.

12/21/2018 ODI #11163005.0

Found the car radio one morning started it and then the it periodicaly tried to start..

12/13/2023 ODI #11559914.0

My Vehicle stalls for no reason. The engine power is redused, stabilitrack, and traction control lights come on. The vehicle stalls in the middle of traffic. The brake and steertng wheel don't work when the engine stalls. The seatbelt and airbag light comes on. I went to get that repaired and the dealer told me that the repair time period had expired.

12/12/2023 ODI #11559631.0

Engine reduced, traction control, and stabilitytrak lights came on 11/3/2023. Car died on me while I was sitting in traffic. Took car to Firestone on 11/9. They stated car needed oil change and tune up. On 11/17/2023 while in the line at a drive through lights came on again and car died in drive thru. Car was towed back to Firestone. Firestone said it was pulling codes they didn't know and the car needed to go a Buick dealer. Towed car to Bob Brown Buick on 11/24/2023 Bob brown said car just needed a battery. After one hour the car lights popped on again and car died in the middle of the street. Towed car back to Bob brown another diagnosis was completed and was told I needed a catalyst converter. Towed car to Midas and paid another diagnosis. Midas fixed 3 gaskets and sensors. Car died a

12/11/2018 95,000 mi ODI #11160693.0

Tl* the contact owns a 2014 Buick enclave. While driving 60 MPH, the vehicle stalled and the check engine indicator illuminated. The contact had to pull the vehicle over to the shoulder of the interstate. The contact stated that the failure occurred at any given time. The vehicle was towed to an independent mechanic where it was diagnosed that there was terminal tension and corrosion on the fuse block. The vehicle was repaired. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. The failure mileage was 95,000.

powertrain 2 complaints shown

18 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/25/2015 18,000 mi ODI #10816215.0

On 11/30, we turned on the car, the engine light on the dash came on to service engine. We took the car to the dealership. We were informed the problem is in the transmission. It needed a torque converter, a pump and new gaskets. They've had the car since 12/2, and informed us they were waiting for the gaskets which will possibly be two more weeks.

12/11/2024 ODI #11630209.0

The Service Air Bags indicator has been on for 3 years and I have tried to get this taken care of with Buick, East Side Madison as I have indicated on another complaint form December 06 2024 NHTSA ID Number: 11629225. Now, today my daughter tried to open the door and the car's electrical system went haywire and would not let her out. I had to manually get a key to unlock the door. The electrical system is now not functioning correctly. A relative just had the same thing happen, couldn't get out of her car, the car started on fire and she couldn't get out and was burned alive. I would like the manufacture to repurchase this car as soon as possible. It is not safe and I am afraid someone is going to get killed in this car if it is not taken off the road. Please let me know if we can

engine 1 complaint shown

7 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/16/2014 Fire ODI #10664521.0

Tl* the contact owns a 2014 Buick enclave. The contact stated that while driving at approximately 35 MPH, there was an abnormal noise coming from the front of the vehicle. The vehicle's pressure increased and caused the contact's ears to hurt. The contact noticed a burning odor coming from the vehicle. The failure occurred on two occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 888.

other 1 complaint shown

12/16/2014 6,600 mi ODI #10664574.0

Tl* the contact owns a 2014 Buick enclave. The contact stated that the back up camera was difficult to view when reversing. The contact mentioned that the back up camera was dark and caused the contact's vision of the road to be impaired. The vehicle was taken to a dealer where it was informed that the vehicle functioned as designed. The manufacturer was notified of the failure. The approximate failure mileage was 6,600.

brakes 1 complaint shown

3 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/12/2016 39,958 mi ODI #10934718.0

Tl* the contact owns a 2014 Buick enclave. While driving 35 MPH, the brakes made a loud squealing noise when the brake pedal was depressed. The vehicle was taken to be repaired. The front and back brakes and rotors were replaced. The manufacturer was made aware of the failure. The failure mileage was 39,958.

Showing 300 of 289 total complaints. The full federal record is available at nhtsa.gov/vehicle/2014/Buick/Enclave#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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