This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
full bulletin at NHTSA ↗2014 Buick Verano airbags problems
severe Owners of the 2014 Buick Verano have filed 11 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
Complaints
11
Recalls
0
Avg fix
$1,100
| Model year | airbags complaints |
|---|---|
| 2012 Verano | 24 |
| 2013 Verano | 15 |
| 2014 Verano (this page) | 11 |
| 2015 Verano | 9 |
| 2016 Verano | 14 |
3crashes
4injuries
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This technical bulletin provides a procedure to replace the front passenger presence sensor to correct a customer concern on a service airbag light illuminated, the service airbag system message on the DIC, passenger airbag status indicator display OFF and DTC B0074 and B0081 set caused by an open or high resistance in the seat pad printed circuit.
full bulletin at NHTSA ↗23520 Sepecial Coverage - On some vehicles, the Passenger Presence Sensor (PPS) Module wire may have been pinched in the seat trim during seat assembly or servicing. When the fault is active the Passenger Frontal Airbag is suppressed. The Service Airbag System telltale is illuminated, the Service Airbag System message is displayed on the Driver Information Center (DIC), and Front Passenger Airbag Status indicator will display OFF. The passenger would not have the benefit of the passenger airbag in the event of a collision if there was an active fault condition present at the time of deploy command.
full bulletin at NHTSA ↗THIS ENGINEERING INFORMATION BULLETIN ANNOUCES THE END FOR NEED FOR INFORMATION FROM THE FIELD.
full bulletin at NHTSA ↗This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners report three distinct airbag problems on the 2014 Buick Verano. Most serious: complete deployment failures during real collisions. One owner experienced a brake failure that caused dual-direction impacts at very low mileage; another hit a tree at 30 mph; a third was T-boned by another driver. None deployed, and injuries occurred in at least one case.
Second issue is passenger-side status confusion. The airbag indicator displays "OFF" when a passenger is seated or "ON" when the seat is empty, often randomly. Owners report the passenger presence module and sensor faulting internally. A dealership confirmed this is frequent—they'd repaired two in the prior week—and quoted $1,148 for the fix. Manufacturer covers the repair only for vehicles under 72,000 miles, leaving higher-mileage owners to pay out-of-pocket.
Third issue: the "Service Airbag" warning light illuminates or flashes intermittently, sometimes triggered by acceleration, sometimes not. Resetting it through the dashboard menu only brings it back shortly after. One owner's dealership confirmed this is a recall item. Overall, owners report an unreliable system that fails when it matters most and generates false warnings when it shouldn't.
Same Buick Verano airbags reports on nearby years: 2012 · 2013 · 2016
Failure modes owners describe
Airbag deployment failure in collisions
Airbags failed to deploy during impact events (rear-end collision, tree crash, T-bone accident) despite vehicle sustaining significant damage.
When: 400 miles, 35,000 miles, time of accidents
Symptoms owners cite: No airbag deployment during frontal impact; No airbag deployment during rear-end impact; No airbag deployment during T-bone collision
Recalls/TSBs owners mention: Manufacturer notified of failures; Takata recall issued (7/31/2018)
Passenger airbag system malfunction—incorrect status display
Passenger airbag status indicator displays 'OFF' when passenger is present or displays 'ON' with no passenger in seat, creating a safety concern. The passenger presence module and sensor malfunction intermittently.
When: After 72,000 miles threshold (one complaint); used car purchased May 2023; various mileages up to 95,000
Symptoms owners cite: Passenger airbag indicator shows 'OFF' with passenger present; Passenger airbag indicator shows 'ON' with no passenger and seat belt warning appears; Passenger presence module internally faulted; Passenger presence sensor shorted; Malfunction occurs randomly while vehicle in motion or stationary
Repairs/costs cited: Dealership repair cost cited at $1,148 for one complaint. Dealership stated this is a frequent problem (repaired 2 vehicles the week prior).
Recalls/TSBs owners mention: Manufacturer limits warranty coverage to vehicles under 72,000 miles, per complaint #2. No other manufacturer response documented.
Service airbag warning light—intermittent illumination and flashing
Service airbag warning light illuminates intermittently, flashes on and off while driving or parked, triggered by acceleration or without clear cause. Light cycles repeatedly after being reset.
When: 95,000 miles (one complaint); during normal driving at various speeds
Symptoms owners cite: Service airbag warning light illuminates and flashes on and off; Light activates upon acceleration regardless of speed; Light reappears immediately after manual reset via dashboard menu; Light activates with no apparent trigger
Repairs/costs cited: One owner reported taking vehicle to dealership; dealership stated this is a recall item.
Recalls/TSBs owners mention: One complaint references recall status. Manufacturer response to other complaints was dismissive (complaint #5).
Synthesized from 11 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 1 most recent
1. Passenger presence module internally faulted and passenger presence sensor shorted. They are still in vehicle. 2. Safety at risk because of questionable air bag. 3. Problem confirmed by dealership. Dealership is Bob Moore Buick GMC (405) 721-6000. Invoice #[XXX] 15NOV23. 4. Vehicle has not been inspected by police, manufacturer, or insurance representative. 5. The " Service Airbag" light…
Had airbags trouble with your 2014 Buick Verano?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2014 Buick Verano?
It's a meaningful issue. 11 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 11 complaints filed, airbags issues most often appear around 62,927 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Buick/Verano.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.