Transmission shift cable - transmission gear selection does not match the indicated gear causing the vehicle to move in an unintended or unexpected direction. I was backing up and went to put the gear in drive and I pressed the gas but the car went backwards. I hit the brake and attempted to move the gear handle and it shifted forward very loosely. Although it displayed drive on the gearbox, when I pressed the gas the car would still go in reverse. Capital Cadillac in smyrna, ga later confirmed that the shift cable needed to be replaced but never mentioned this recall "general motors (gm) is recalling approximately 90,750 model year 2013-2014 Cadillac ats, and 2014 Cadillac cts vehicles. The transmission shift cable on the affected ats and cts vehicles may detach from either the bracket o
2014 Cadillac ATS owner complaints
102 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
powertrain 5 complaints shown
Car was parked in parking spot/lot of heb. Started engine and gear shift lever was shifting w/out pressing the brake while remaining in park. The car would not move. Called tow truck. Tow truck driver was able to put car in drive to drive it to pep boys, a mechanic nearby. After 5 days, pep boys stated it was a recall, however my VIN no. Is not associated w/any recall per Cadillac. Towed it to Cadillac and they stated that the problem is the cable that is connected to your transmission or shift lever got detached. Further they stated that this particular part is not covered under my extended warranty. It appears to be a safety issue and it is similar to the gm recall no. 14179. *js
Tl* the contact owns a 2014 Cadillac ats. The contact stated that the vehicle was shifted into park however, the shifter failed to engage properly as the vehicle rolled backwards. The contact had to apply the parking brakes for the vehicle to stop rolling. The check engine warning light was illuminated. The contact stated that the failure recurred intermittently. The vehicle was taken to petro Nissan (6248 us-98, hattiesburg, ms 39402) and the contact was informed that the vehicle needed to be diagnosed by an authorized Cadillac dealer. The vehicle was not diagnosed. The contact referenced NHTSA campaign number: 14v338000 (power train) as a possible solution to the failure however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to NHTSA fo
Tl* the contact owns a 2014 Cadillac ats. While the vehicle was stationary, the contact shifted into reverse and heard grinding noises. Rountree moore Chevrolet (4316 west us highway 90, lake city, florida 32055, (386) 269-9222) was contacted, but could not duplicate the failure. The dealer applied a seal on the rear differential due to axle seal leaks on both sides, but the failure recurred. The manufacturer was made aware of the failure and referred the contact to the dealer for further evaluation. The failure mileage was approximately 41,000.
Tl* the contact owns a 2014 Cadillac ats. After shifting into park, the vehicle reversed and the gear shifter was unable to move. The contact turned the vehicle off and it failed to restart. The vehicle was towed to a dealer, but the technician could not determine the cause of the failure. The manufacturer was made aware of the failure. The failure mileage was 4,447.
steering 4 complaints shown
Vehicle wanders at highway speeds, very hard to keep on road. Very unsafe to drive on highway, therefore it is only used in city at low speeds. After 11 months it has less than 3,000 km on it. Dealer says they can't do anything about it, it is because of the electric steering. According to them, all these models behave in the same way and for me to monitor it. I have monitored it and if anything it is getting worse. If I don't get any help from the dealer I will have to take it to a wheel alignment specialist, at my cost, even if it still under warranty. Any suggestions? *tr
Intermittent electric power steering assist failures. Failures seem to occur most often when the car is cold and backing out of drive way or parking spaces. Power steering will work for a very short period then fail leaving typically when in the middle of a backing maneuver when leaving my drive and entering traffic. Turning car off and restarting will reset the electric power steering assist. This is particularly dangerous in crowded parking areas when I need to turn the car off and restart while blocking traffic. The frequency seems to be increasing for the failures but dealer does not seem to be able to reproduce.
The contact owns a 2014 Cadillac ATS. The contact stated while driving approximately 35 MPH, the "Power Steering Fault Drive with Care" message was displayed on the instrument panel and the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was became aware of an undisclosed recall; however, the VIN was not included. A dealer was not contacted, and the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 172,000.
Tl* the contact owns a 2014 Cadillac ats. The contact stated that there was a loss of power steering without warning. The dealer (camargo Cadillac, 9880 montgomery rd, cincinnati, oh 45242, 513-716-5963) indicated that a diagnostic appointment would need to be scheduled. The vehicle was not included in NHTSA campaign number: 18v586000 (steering) although the failures were similar. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was not available.
electrical 3 complaints shown
The car is under full factory warranty. It has been to the Cadillac dealer 6 times for the same issue. The Cadillac ats has adaptive forward lighting and the headlights randomly will not properly align which causes poor visibility, often at highway speeds. The misalignment does not always occur during first start up, and can occur during highway travel. The headlight failures consist of either headlight pointing up and sometimes both headlights point upward so much that the highway is difficult to see. I have been forced to pull to the side of the roadway and shut the car down, open the door and then restart the vehicle. I have also encountered both headlights pointing downward, causing very poor highway visibility. The adaptive forward lighting system has failed on many Cadillac vehicle
Stated recall was to "repair" the automatic shut off of the rear window defogger/defroster. It was supposedly resolved by deactivating the shut off mechanism. Supposedly, if the automatic shut-off did not activate, the contacts could fail and there could be a fire. My concern is what happens now if I forget to shut off the defroster/defogger. In the manual it says the system was timed for a set time, then would shut off. Then the automatic control supposedly would turn the defroster/defogger back on but for a shorter interval. To me that means, the time factor is important and probably was there to prevent a fire. My contact with gm's service center had a number of requests in priority order. Those further down my list were wild ideas to put my mind totally at rest about drivi
My airbag is defective and other vin numbers on my make and model and year were recalled and mine hasn’t and doesn’t work. Light still remains on. I have low mileage on my car too. Please do a recall on my airbag for my vin. I also have replaced my Cue system twice already . My model vin hasn’t been recalled for that either. I should be reimbursed for having to keep on replacing it.
visibility 3 complaints shown
Windshield is delaminating, car has 43,000mi and the windshield is in good shape otherwise.
The Cadillac ats has a pervasive issue whereby the windshield is de-laminating. In extreme cases the "bubbles" extend downward and interfere with visibility. Almost all ats vehicles in hot climates have this defect, mine included.
Tl* the contact owns a 2014 Cadillac ats. The contact received notification of NHTSA campaign number: 15v558000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
other 2 complaints shown
Cuescreen cue problems include 'spider webbing,' unresponsive screens, does not work
Tl* the contact owns a 2014 Cadillac ats. The contact stated the driver's side seat was sagging. The vehicle was taken to an independent mechanic where the contact was informed there was a hole in the heater pad and foam cushion needed to be replaced. The local dealer was contacted case [xxx and xxx]. The contact called the manufacturer however, no further assistance was provided. The failure mileage was 30,000.
brakes 1 complaint shown
The front collision warning/auto braking feature malfunctioned at 45mph and flashed collision warning in hud and slammed on the brakes full force with no objects/cars anywhere near the vehicle. If someone had been behind us the car would have hit us. *js
equipment 1 complaint shown
Cur screen shows spider webbing can't see rear view camera when backing out.
wheels 1 complaint shown
Cadillac ats 2014 - wheels/tire rims - I purchased the car in 2014 with michelin run-flat low profile tires. As of today, november 16, 2018, I have replaced 22 tires, due to the tire itself separating from the tire rim. In several cases the car did not indicate on the display panel this problem existed. The benefit of these tires is to allow you to ride on them for approximately 40-45 miles. The problem is the car does not always indicate the issue on the dashboard display and you don't know how long you were already driving with the issue. Also, on occasion the display shows PSI zero when it first alerts you to the problem, which required me to be towed after waiting on the side of the road for over an hour. While waiting for the tow truck, causing danger to myself and other drivers