2014 Chevrolet SS owner complaints

Power steering failed again. Happened originally at 15,000 miles and then repaired, it was then repaired again under the recall and now it has failed again at 28,137 miles. Fortunately I was at a standstill when the warning came on. This is a serious issue that needs to be rectified with more than "silicon grease" which I was told was used on the electrical connection.

While driving the car around a cloverleaf on-ramp for a highway at 40 MPH the electronic power steering failed. I feel very lucky that I managed to maintain control of the car in the instant the power steering failed as this could have resulted in the car crashing. *tr

Tl* the contact owns a 2014 Chevrolet ss. The contact stated that the power steering failed and caused a crash. The contact's vehicle struck the bumper of another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The dealer diagnosed that the steering wheel assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 25,000.

Tl* the contact owns a 2014 Chevrolet ss. The contact stated that while driving at 35 MPH, the steering wheel seized as the power steering warning light illuminated. The contact was able to drive the vehicle with difficulties to his residence. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing of the failure. The vehicle was not repaired. The contact stated that the vehicle was recently taken to cronic Chevrolet GMC dealer (2676 n expy, griffin, ga 30223, (888) 809-5032) where it was inspected of the steering gear assembly NHTSA campaign number: 17v382000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 71,000.

The contact's client owns a 2014 Chevrolet SS. The contact stated that while his client was driving at various speeds, the power steering assist failed to operate as needed. The contact was not certain if a warning light was illuminated. The contact's client then received a recall notice for NHTSA Campaign Number: 17V382000 (Steering) and the vehicle was taken to the dealer for service. Upon return of the vehicle, the failure persisted, and the vehicle was taken to the independent mechanic. Upon inspection of the vehicle, the contact discovered that the vehicle was not repaired under recall. The contact then notified the manufacturer of the failure and they had offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

Power steering failure while driving on interstate in straight line with message "service power steering, drive carefully". After car was stopped and parked for 8 hours, upon starting again, message and problem had disappeared. Dealer service unable to find problem. Indicated no gm bulletins.

Random failure of power steering system. While driving, the car will chime and the message "service power steering, drive with care" is displayed. At this point the car loses all power steering function and is extremely difficult to steer. This has happened on both city streets and major highways. This is an extremely dangerous system failure.

The contact owns a 2014 Chevrolet SS. The contact stated while driving approximately 15 MPH, the vehicle made an abnormal sound, and the steering wheel became difficult to turn. The contact stated that the traffic control indicator and the check engine warning lights were illuminated. The "Service Power Steering - Drive with Care" message was displayed on the instrument panel. The contact researched and was made aware of the NHTSA Campaign Number: 19V801000 (Steering); however, the VIN was not included. The vehicle was drivable and was towed to the place of residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

It started a month ago on my way to an interview I was on the I 35 here in dallas and the I was driving normally going MPH 60 and I get a message in the dic to service the power steering and I lost complete control of the power steering. After doing some research online there seems to be a recall with numerous ss owners that have the issues. The thread can be found here http://www.ssforums.com/forum/warranty-service-issues/25833-power-steering-failure.html . There is a recall to just degrease the connectors but that doesn't seem to work and people are replacing the steering gears which have a recall on another vehicle which is the caprice ppv.

While driving away from my home last night, the power steering failed. The message "service power steering" was displayed on the dic screen. I was still on my street and only driving 20 MPH. I pulled over and restarted the vehicle and the power steering came back on and the service message on the dic cleared. I am fortunate I wasn't in a curve or in the middle of a lane change in the interstate.

On april15, 2015 I took my 2014 Chevrolet ss, mileage 6316, to the dealer in response to factory recall 14804. At that time they applied a dielectetic lube to the steering rack connector as per the recall instructions. This was to prevent a sudden loss of power steering while operating the vehicle. This condidtion had not ever occured at that time. One year later in april 2016 the car started experiencing sudden loss of power steering at random times. The vehicle drivers information center stated "service power steering, drive with care". All power steering assist was gone and stopping and restarting the motor was the only way to restore it, maybe for a few minutes, maybe for the rest of the day. The car was then parked in our garage until mid august 2016. The car continued the sudden loss

Lost steering assist while turning left at intersection, steering wheel became very hard to turn. Warning message displayed on dash indicating steering malfunction. Assist returned a few seconds later.

Random SRS deployment under normal wet driving conditions

Power steering failure while driving and making a turn.

2014 Chevrolet ss. Consumer writes in regards to seat belt replacement part to repair vehicle damaged old model seat belt not available. Recall 16v-518 new seat belt replacement part not yet available. *smd the consumer stated the seat belt was clearly and obviously showing dangerous wear. The dealer informed the consumer, they would replace the seat belt with the same type of seat belt, because the safe replacement was not available. When the consumer arrived at the dealer for her schedule appointment, she was informed the part was not available and the service advisor was trying to discourage her from getting the temporary seat belt replacement. The consumer informed the consumer, the mechanic looked at the seat belt and stated it was fine. The service advisor finally agreed ther

My seatbelt cable broke on 8/9/2021. I put the belt on and as I was adjusting the belts, the belt/cable that is attached to the floor by driver side door broke. I took it to the Chevrolet dealership to get it fixed and I did see that there was a recall on my model, but my VIN wasn’t listed so the dealership was gonna charge me for the repair. My car has the same issue with the recall but they wanted to charge me to get it fixed even though it was a safety issue! It’s not my fault that the cable broke! It’s Chevrolets’! (NHTSA Recall 16V518) So I’ve been driving without a seatbelt now for 8 days. The dealership didn’t even sound concerned that I could have gone thru my windshield if I were in a wreck! Yes, they actually let me leave the dealership without a seatbelt! No more Chevrol

I was in the driver seat. I put my seatbelt on and adjusted the belts and pulled the whole seatbelt out!. I had to drive home without a seatbelt. Pretty scary.

My new ss was modified with hand controls. I was going into a turn at 50mph and my knee got caught behind the hand controls not allowing me to push my brakes in going around a turn. I hit the curb taking out two trees then hitting a third tree to bring the vehicle to a stop. The front end of my car is now gone with the radiator pushed into the engine. The vehicle is totaled and no air bags deployed at all. Not exactly sure when the engine cut off but when I came to a stop it was no longer running and onstar automatically came on asking if everyone was ok since the vehicle had been in a crash. Luckily me and my friend riding along were not injured. *tr

The following safety recall was for the same model years and equipment as my 2014 Chevrolet SS for failed detection systems due to water intrusion. GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Date: April 2, 2019 Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion 2013 - 2016 Chevrolet Cruze 2014 - 2015 Chevrolet Impala 2013 - 2017 GMC Acadia Equipped with Side Active Safety-Obstacle Detection Enhanced To: All General Motors Dealers General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Customer Letter Mailing The customer letter mailing will begin on April 19, 2019. Global Warranty Management (GWM) The In