2014 Ford Escape owner complaints

The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a code reader and retrieved a DTC code for an engine misfire in cylinder #3. The contact cleared the code; however, the check engine warning light returned. The contact stated that upon the start of the vehicle, there was heavy white smoke coming from the exhaust pipes and the engine. Due to the failure, the contact immediately shut off the vehicle and had the vehicle towed to a dealer. The contact was informed that there was a coolant intrusion in cylinder #3, resulting in engine failure. The engine was replaced. The contact stated that shortly after the engine repair, the vehicle failed to accelerate as needed while depressing the accelerato

When can I expect this recall #17s09 to be settled by Ford?

The contact owns a 2014 Ford Escape. The contact stated that while at a complete stop, the vehicle would intermittently fail to accelerate upon the depression of the accelerator pedal without warning. As the failure persisted, the contact checked the engine and discovered that there was no coolant in the engine. Due to the failure, the contact had the vehicle towed to a dealer where the mechanic discovered that the coolant sensor was defective. Upon investigation, the contact discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which he linked to the failure. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 126,000.

Tl* the contact owns a 2014 Ford escape. The stated the vehicle engine cooling system failed. The contact stated that a message was received on the instrument panel stating that the coolant system was low and service was required. The contact stated that coolant needed to be added every two weeks to the vehicle for the engine not to fail. The contact also stated that the coolant failure started in march of 2019. The vehicle was taken to bell Ford (2401 w bell rd, phoenix, az 85023) however, a diagnostic was not performed. The dealer stated that the vehicle was not included in NHTSA campaign number: 17v209000 (engine and engine cooling). The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 101,000.*ln*jb*dt*jb thermostat and engine coolant temperature s

The engine suddenly down dies while driving several times in the past few months.

Tl* the contact owns a 2014 Ford escape. On october 18, 2017, the vehicle was taken to a local dealer (sam scism Ford, 5019 flat river rd, farmington, mo 63640) where it was diagnosed that the sensors for the coolant levels needed to be replaced. The vehicle was repaired. While driving 20 MPH, smoke appeared through the air vents and the vehicle caught fire. There were no injuries. The air bags did not deploy. A police report was filed. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 91,000.

Tl* the contact owns a 2014 Ford escape. The contact received notification of NHTSA campaign number: 17s09000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. San leandro Ford in san leandro, california was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was driving on a city street. I was stopped at a red light and could not accelerate past 33 MPH with the speed limit being 45 MPH. I immediately became concerned for my saftey and pulled off on a side street still going 33 MPH and not able to accelerate any faster. Once stopped, I had a dashboard message appear saying "transmission fault". It would not go into motion at this point after pulling over to stop. I had the vehicle towed to a local Ford dealership, where I was advised by my service advisor that the fluid was broken down per their transmission technician and that there are metal shavings in the system. He told me I should have changed fluid every 30k miles. The complaint I have against Ford is that my drivers manual states to replace transmission fluid at 150k miles. I am now

While in motion, on either a city street or on a freeway. From either in a slow stop and go acceleration while in city traffic the transmission slips and then catches in a jerking a effect causing the transmission to pause and then catch. This is also will happen on the freeway in the event of a quick acceleration to avoid change in the traffic or something in the road.

While driving 75 mph down the highway the transmission failed with no warning lights or symptoms. Car wouldn't change gears and thankfully was able to exit the highway without an accident in a highly congested area. After pulling off the highway car would not move or go into reverse then transmission light came on. Only owner of vehicle and it was bought brand new from the dealership always being serviced by Ford. Dealership has advised the transmission failed though this should not happen at this mileage and the repair is a new transmission. This appears to be a known issue with this make and model of vehicle yet is continuing to happen. A faulty transmission that goes out with no warning while driving is a huge safety issue. Thankfully I was not hurt but Someone is going to get hurt or k

I was driving my 2014 Ford escape and it was cold temperatures but I came to a stop sign and when I went to go it was like I was in neutral it would not move it had never done this before and I was pushing the gas and the engine just raced. I turned the vehicle off and restarted and it went like nothing had happened. But as I'm driving it started slowing down and like it was stopping but it was still running, I continue pressing the gas showed I had 6000 rpm and was only going 31 mph, started jerking and I pulled over shut the engine down and repeated it again until I was able to reach my destination. I tried moving my vehicle and it didn't want to move shut it down about 6 times and restarted and eventually able to get it to move but am afraid to drive because it has never done that and I

Vehicle stopped driving while on highway. Transmission will not go in gear. Have had the bushing checked and it is good. The Vehicle only has 117,000 miles. Serviced regular. Ford has no remedy. Have reset the ecm and it will drive for a little while and then stop working.

CVT transmission went out on the street causing me to stall in a highly congested area. This could have been a perfect rear end condition..

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the contact shifted into reverse; however, the rearview camera intermittently was upside down, flashed on and off, and then became dark. The vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was taken to a dealer; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 240,000.

Lug-nuts corroded under the plating causing the service dealer (NTB) to not be able to get the proper size wrench on them to remove and then re-tighten. They said new lug-nuts would be required to service the tires (been driving and servicing vehicles for 50+ years, this is the first vehicle I had to replace the lug-nuts). Had to purchase a new set of 20 lug-nuts to resolve the issue. Unfortunately, it is a bad two piece design on the lug-nut and should be re-engineered. I could have forced the lug-nuts off myself, but if this happens to my wife or daughters when they need to replace a flat, it would be a big safety concern. Ford should address it.

I have twice repaired a canister purge valve and the line that goes with it. I am having to replace it a 3rd time from the same problem that is a recall in the Ford Focus with the same engine. The first thing it does is not start after putting gas then the engine light comes on which caused me to be stuck at the gas station. I have the receipt for the 2nd time it was repaired and the parts were purchased from Jordan Ford in San Antonio both times and I'm going to have to purchase the parts again plus the repair. This should be a recall as other people who own the same Escape have the same problem.

Back up camera doesn't function 100% of the time. Get display message stating unable to connect (or similar) Other times, no message or screen change. Has been happening for over one (1) year. Not just one time.

Our Ford Escape 2014 has two safety recalls. My complaint is that they didn't fix it timely. One of the door latches failed and the door was opened by itself on the road in August 2022. I have taken the car to a local FORD dealership and got it inspected. They said they would request the parts and fix it. However, nothing happened after weeks of waiting. I have checked back many times, and they kept saying that the parts were not available. Now, we have been driving a car that has one door unlocked for the past 1.5 years. How to solve this? FYI. Dealer name and address, Mission Valley Ford Truck Sls. 780 East Brokaw Rd, San Jose, CA 95112 (408) 471-2302. I also contacted the FORD customer service department in 2022; they asked me to check with the local dealership for parts availabi

The middle rear seat belt latch dropped below the fold down seat when it was folded down. This made fastening the seat belt impossible. The latch is inaccessible. Cannot bring it back up without completely removing the seat.

As recommended in low visibility situations (fog, dust storm, snow, etc.) to pull off the side of the road and turn off all your lights, my 2014 Ford escape with daylight running lights (drl) are unable to be turned off even when the vehicle is in park and the parking brake set during the day or night, thereby causing a safety hazard. The only way to turn off the drls is to turn off the vehicle, which then produces another hazard since you cannot keep the ac or heater running as needed. I have notified both Ford corporate and my local dealership multiple times with no results or corrective action plan.