Tl* the contact owns a 2014 Ford explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2014 Ford Explorer suspension problems
moderate 82 complaints filed with NHTSA · avg repair $900 · see suspension across all vehicles →
Failure mileage
Complaints
82
Recalls
0
Avg fix
$900
3crashes
What stands out
Of the 19 model years of Ford Explorer we track for suspension problems, this one carries the most owner complaints on file — 82.
Owners have filed 82 suspension complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
What owners are reporting 1 most recent
Had suspension trouble with your 2014 Ford Explorer?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2014 Ford Explorer?
It's a documented issue but not catastrophic. 82 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.
At what mileage does the suspension typically fail?
Across the 33 complaints that reported odometer mileage, most suspension failures cluster between 48,600 and 110,000 miles, with the median around 89,000. A quarter of owners report trouble before 48,600; a quarter make it past 110,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Ford/Explorer.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.