Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect cargo vans manufactured August 9, 2013, to September 20, 2014
If the plastic sliding door panel separates while driving, it can increase the risk of a vehicle crash.
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moderate 25 complaints filed with NHTSA · avg repair $1,500 · see body across all vehicles →
Of the 25 body complaints filed for the 2014 Ford Transit Connect, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
Of the 5 model years of Ford Transit Connect we track for body problems, this one carries the most owner complaints on file — 25.
Body accounts for 20% of all owner complaints filed against this vehicle, across 7 categories tracked.
If the plastic sliding door panel separates while driving, it can increase the risk of a vehicle crash.
The manufacturer has issued service bulletins covering body on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how
full bulletin at NHTSA ↗For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using
full bulletin at NHTSA ↗Some 2014-2020 Transit Connect vehicles built on/or after 01-Feb-2013 may exhibit water dripping into the passenger front footwell. This may be due to an excessive gap in the heating, ventilation, and air conditioning (HVAC) case allowing water to drip from the case when the air conditioning (A/C) is operating. To correct the condition, follow the Service Procedure steps to reseal the HVAC case.
full bulletin at NHTSA ↗PANORAMIC ROOF PANEL BLIND INOPERATIVE, BUCKLED AND/OR STUCK. Some 2014-2016 Transit Connect vehicles may exhibit a condition in which the panoramic roof panel blind moves and stops 150 mm (6 inches) from the full open position or does not move at all. The blind may be buckled and/or stuck. 1. Is the panoramic roof panel blind inoperative, buckled and/or stuck? a. Yes - proceed to Step 2. b. No - this article does not apply. Refer to Workshop Manual (WSM), Section 501-05 for normal diagnosis. 2. Replace the panoramic roof panel blind assembly. Refer to WSM, Section 501-05.
full bulletin at NHTSA ↗FORD 2014-2015 TRANSIT CONNECT: BULLETIN INFORMATION INVOLVING VEHICLES EQUIPPED WITH SLIDING DOOR BLANKING PANELS MAY EXHIBIT SMALL SCRATCHES ON THE SLIDING DOOR BODY PANEL OR EITHER DOOR.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
2014 Transit Connects are plagued by structural water-sealing and latch failures. Owners report water pouring from overhead interior lights and pooling in sliding door panels during rain, with mold growth and electrical damage following. The panoramic sunroof—a non-opening fixed panel—develops urethane seam separation that allows air and water intrusion at highway speeds. In severe cases, the entire roof unit detaches and becomes airborne. Roof replacement under recall in 2019 hasn't stopped leaking in some vehicles.
Door and latch problems are pervasive. Front driver-side door latches fail completely, leaving doors unable to close or lock—hazardous at highway speeds and on turns. Rear sliding door latches fail similarly, and latches replaced under 2016 recalls have failed again years later. Tailgates unlock and open on their own while driving, with cargo and pets at risk. One rear door fell completely off when opened from outside.
Adhesive failures are documented: rear sliding door plastic panels separate and fall off at highway speeds; rear windows detach from glued mounting points. Dealers have refused to service multiple recalls even when owners have recall notifications. Parts shortages have blocked recall completion. One owner reports a center console becoming dangerously hot during heating use, causing second-degree burns. Paint peeling in small spots is also reported.
Same Ford Transit Connect body reports on nearby years: 2015 · 2016
Urethane seam or adhesive at the panoramic roof perimeter separates from the body structure, allowing water intrusion. In severe cases the entire roof unit detaches and flies off the vehicle.
When: Varies; one owner reported onset in winter 2018; another at highway speeds in windy weather; another gradually over one month
Symptoms owners cite: Water streaking from interior overhead light fixtures; Audible sloshing water inside sliding door interior panels; Water on passenger seat belt and strong mold smell; Air and water leaks at highway speeds; Entire roof unit separates and becomes airborne
Repairs/costs cited: One owner had roof replaced under recall in 2019 but it leaked again; another reported leak not covered by NHTSA Campaign 20S22 (epoxy failure per dealer)
Recalls/TSBs owners mention: NHTSA Campaign 20S22 exists for this condition; recall 14V777000 also cited; one owner denied coverage despite recall notification
Door latch mechanism fails, preventing the door from closing, latching, or locking. Door swings open during vehicle motion and turns.
When: Varies; some owners report stationary vehicle when failure occurs; one at approximately 44,000 miles on a new purchase
Symptoms owners cite: Door will not close, latch, or lock; Door swings open on corners and during acceleration; Door opens with vehicle motion; Audible noise from latch before failure
Repairs/costs cited: Dealer replacement costs reported at $370.65 and $578.42; one owner mentions pawl failure
Recalls/TSBs owners mention: Recall 23V502 cited by one owner (appears to be recent); dealers initially refused repairs claiming only rear door recalls exist; some owners report dealer refusal to reperform original recall
Rear sliding door latch mechanism fails, preventing closure or allowing door to open unexpectedly during driving.
When: Varies; one failure at approximately 150,000 miles; another door detached entirely when being opened; latches that were replaced under 2016 recall failed again three years later
Symptoms owners cite: Door will not latch or close; Door opens suddenly during driving and corners; Door falls completely off vehicle; Audible latch noise without clear indication of engagement status
Repairs/costs cited: Latch replacement performed; one owner had latch replaced under 2016 recall (recall 16S30 or 16S35) but it failed again; over $1000 spent on repeated dealer repairs without permanent fix
Recalls/TSBs owners mention: Recalls 14S26, 16S30, 16S35, and 14V777000 are referenced; multiple dealers refused to service recall claims; parts unavailable for recall 16V643000
The plastic panel on rear sliding doors separates from the vehicle body due to adhesive failure. Panel can detach and fly off while driving.
When: Occurs at highway speeds; approximately 187,000 miles on one vehicle
Symptoms owners cite: Plastic door panel becomes loose or separates from body; Panel falls off onto road or vehicle occupant
Repairs/costs cited: One owner secured panel with tape pending inspection; another owner retrieved the separated panel from roadway
Recalls/TSBs owners mention: NHTSA Campaign 14V777000 and Ford recall 14S26 cited but some affected vehicles not covered despite manufacture date falling within recall period
The conical door wedge receiver (a spring-loaded component on the B-post) spontaneously disassembles, with the plastic plunger impaling itself on the door pin and preventing door closure.
When: Occurs when door is opened; one owner reported seven separate occurrences
Symptoms owners cite: Door will not close or latch; Plastic spring/plunger becomes attached to door pin; Vehicle rendered inoperable until part is manually freed and repaired
Repairs/costs cited: Requires manual removal of disassembled component and dealer repair; plastic part damage to door pin noted
The glue securing the rear side window fails, allowing the window to detach from the vehicle frame.
When: At approximately 30,000 miles; window detached at 55 mph without warning
Symptoms owners cite: Rear side window detaches and separates from vehicle; No prior warning or audible indicators
Repairs/costs cited: Window replacement required; glue/adhesive failure identified as root cause
Recalls/TSBs owners mention: Repair performed under NHTSA Campaign 14V777000 (Structure)
Tailgate lock disengages on its own, causing the tailgate to unlatch and open unpredictably while vehicle is in motion or at rest.
When: Unpredictable; reported during stops while still in gear and while parked with engine off
Symptoms owners cite: Tailgate unlocks and unlatches on its own; Tailgate opens while driving; 'Tailgate open' warning light illuminates; Audible clicking or locking noises from tailgate mechanism
Roof seal failure allows water to flood interior electrical switches and systems, disabling window and door electric functions and power locks.
When: Winter 2018 onward, recurring whenever it rains
Symptoms owners cite: Water streams from overhead reading lights; Sloshing water in sliding door panels; Wet seat belt components; Strong mold smell indicating standing water; Failure of window and door electric functions; Failure of power lock systems on multiple doors
Front side door latch stops functioning after exposure to direct sunlight and extreme heat, rendering the door inoperable.
When: August 2021; ambient temperature exceeded 100°F during parked condition
Symptoms owners cite: Door latch becomes inoperative; Door cannot close after exposure to high heat
Repairs/costs cited: Latch replacement cost $370.65; failed latch serial FoMoCo DT1A V21813-BA. 4081 4157 97142 DOPRF; vehicle built in Turkey not Valencia Assembly Plant
Recalls/TSBs owners mention: Not covered under recalls 20S30, 15S16, or 16S30 (owner states these apply only to Valencia-built vehicles)
Rear wiper motor and electrical system fail, requiring multiple replacements.
When: At least two failures reported on same vehicle
Symptoms owners cite: Rear wiper motor stops functioning; Electrical failure of rear wiper system
Repairs/costs cited: Multiple replacement repairs required
Paint coating spontaneously peels and comes off in small spots across the vehicle body.
When: Reported on vehicle with sliding door that fell off
Symptoms owners cite: Paint peeling in small spots across vehicle exterior
Lower center console where driver's right leg contacts becomes extremely hot during heating operation, causing thermal burns.
When: During operation of heat on high setting at fan speeds 2-4
Symptoms owners cite: Console surface reaches temperatures causing second-degree burns; Excessive heat from lower center console under driver's right knee
Repairs/costs cited: Owner required medical attention for burn injury
Synthesized from 25 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
The rear door of the vehicle opens on it's own. If accelerating then the contents of the trunk fall onto the road. The problem continues to happen even after repeated attempts to get it fixed at dealer, and over $1000 spent.
The driver side door latch failed. The door would not close and latch. Dealer charged $578.42 for the repair and has not reimbursed the charges per safety recall 23V502. ~ 90 days has passed since the repair.
Driving on interstate (highway speeds, windy weather), the entire panoramic sunroof blew completely off the vehicle. The panoramic sunroof on the Ford transit is stationary and cannot be opened for ventilation purposes. It only lets in light. We now have a gaping hole in the roof of our vehicle.
It's a documented issue but not catastrophic. 25 complaints have been filed. Repairs average $1,500 and most owners catch it before it causes a breakdown.
Across the 14 complaints that reported odometer mileage, most body failures cluster between 27,950 and 73,825 miles, with the median around 59,700. A quarter of owners report trouble before 27,950; a quarter make it past 73,825. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover body issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.