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ProblemsByVin Index / 2014-MERCEDES-BENZ-C-CLASS / COMPLAINTS
Full complaint record · NHTSA

2014 Mercedes-Benz C-Class owner complaints

284 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

airbags 11 complaints shown

142 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/30/2017 27,000 mi ODI #11057644.0

Takata recall - I received notification in october 2017 tk holdings inc.'s chapter 11 bankruptcy. This was the first notification that I received that my 2014 Mercedes c300 had a recall. The manufacturer and dealer never provided one. I looked up on-line regarding the recall and discovered my car is affected. I had scheduled services at the denver Mercedes dealership on 12/28/17 and took in the documentation I had received/discovered on-line and asked my service rep about it. He told me that I needed to go on-line and register. That was it. If my car has been recalled for a safety reason I certainly deserve more of an explanation than being told to go register on-line. When will the defect be rectified and when will the manufacturer/dealer correct the defect so that I am not in dan

12/29/2019 15,000 mi ODI #11291850.0

I received notice that takata air bag on passenger side can explode and send metal fragments striking the front passenger possibly causing death. Since 2017 nothing has been done to remedy situation.

12/29/2017 ODI #11057295.0

Tl* takata recall. The contact owns a 2014 Mercedes-benz c250. The contact received notification of NHTSA campaign number: 17v627000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-benz of richmond at (804) 755-9300 (8225 w. Broad st., henrico, va 23294) and confirmed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

12/28/2019 ODI #11291716.0

Received safety recall interim notice from Mercedes benz dated february 2019, regarding air bag defect. Have not been contacted since regarding repair.

12/23/2019 ODI #11290883.0

According to Mercedes-benz's recall website specifically for takata airbag recalls (https://www.mbusa.com/en/recall/takata-recalls), the parts for my vehicle will not be available until august 2020. The recall was reported on jan 18, 2019. This time frame of almost 2 years is unacceptable.

12/21/2017 ODI #11055860.0

Tl* the contact owns a 2014 Mercedes-benz c300. The contact received notification of NHTSA campaign number: 17v627000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called critz | Mercedes-benz of savannah dealer (7000 abercorn st, savannah, ga 31406) and was informed that the part to do the repair was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

12/19/2019 ODI #11290110.0

Tl* the contact owns a 2014 Mercedes-benz c300w4. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). The contact called feldmann imports Mercedes-benz (4901 american blvd w, bloomington, mn 55437, (952) 837-6300) and was informed that the parts were pending and unavailable. The contact had not spoken with the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available.

12/15/2018 ODI #11161710.0

I recieved a recall on my vehicle for electrical grounding and inadvertant airbag deployment. However despite multiple calls to the local Mercedes benz service center for the last past one month, I was told the "part" was not available and that they were waiting for it from the company. I feel one month is quite a long time to get a"part" which is o a recal safety issue. I wonder if you could please do the needful

12/09/2019 ODI #11287935.0

Tl* takata recall. The contact owns a 2014 Mercedes-benz c250w. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). Mercedes-benz of raleigh (5607 capital blvd, raleigh, nc 27616, (919) 573-5050) and the manufacturer were contacted and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

12/06/2022 ODI #11496298.0

Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 19V010000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

12/06/2022 ODI #11496301.0

I received a notice several years ago for the airbag to be replaced due to a recall. Mercedes-Benz has not been able to remedy this issue for years. I have called for several years, but the Mercedes dealer near me continues to state that the airbag part is not available. I called Mercedes hotline (877-496-3691) a month ago to report the issue. No one answered so I left a voicemail. I received no contact from them. I called last week 3 times in a row and finally someone answered. I opened a claim with them for the escalation team. They said I would receive a response in 48 hours. I received no response.

steering 2 complaints shown

35 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/26/2017 22,000 mi ODI #11056561.0

Steering wheel spring grounding problem can accidentally deploy airbag. Recalled in oct 2017 but I'm told parts will not be available until may 2018. This is an unreasonably long time. I went to trade-in this car to purchase a new one and was told that no dealer can sell a car with a pending safety recall except "as is" through an auto auction, which lowers the value of my car by over $2,000 versus a normal dealer trade. How do I recover this loss without suing Mercedes? Are there any government remedies other than private lawsuit?

12/07/2019 47,582 mi ODI #11287670.0

The car was stationary and when trying to start the steering was locked and ignition would not start. The car had the steering locked and electronic ignition switch spontaneously corrupted and required replacement.

wheels 1 complaint shown

12/27/2021 ODI #11445095.0

The wheel is not tilting up or down. It's stuck I. Top. It will just go out and in but stuck in the top position. This is a safety issue especially with airbags. The problem have been reported to dealers . It's a defective system

suspension 1 complaint shown

12 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/26/2014 1,959 mi ODI #10668400.0

R/f tire bubble in sidewall. At 1959 miles a bubble appeared in the r/f tire. I discovered the bubble while washing the car . This appeared about two month after purchase. August 19 20014 the dealer relunctantly replace the tire. I have not seen any bubbles since that date. I am not satisfied with the continental tires. *tr

electrical 1 complaint shown

11 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/18/2023 ODI #11560740.0

The ignition switch is causing the steering column to lock and it has been reported a lot at different dealerships that I have called.

body 1 complaint shown

20 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
12/15/2022 ODI #11497597.0

Interior driver door handle not operating. I brought the car to the mechanic and he states this is a common problem and the whole door panel has to be replace for 1000.00. I went home and researched repairs on this and this is a very common issue with mercedes and many mechanics including the one I went to doesn't understand why this is not a recall. This a very serious safety issue. I have to lower the window to get out of my car. If I have to get out quickly it is impossible. If the window stops working I cannot get out of the car. This safety issue affects me and my passengers if I have to get out of my car quick such an accident or fire. The quality is so poor on these plastic parts of the handle and removing the door panel is complicated because it not meant to be removed and taken ap

powertrain 1 complaint shown

8 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/15/2015 20,000 mi ODI #10810209.0

Tl* the contact owns a 2014 Mercedes benz c250. While the vehicle was parked, the contact noticed a leak coming from the radiator and the transmission. In addition, the contact noticed fuel fumes coming from the oil pan and dip stick in the vehicle. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle and stated that the vehicle functioned as intended. In addition, the mechanic was unable to find any leaks. The manufacturer was not notified of the failure. The failure mileage was 20,000.

other 1 complaint shown

12/11/2019 82,000 mi ODI #11288512.0

P0002 fuel volume regulator control circuit range/performance limp mode upon acceleration

Showing 300 of 284 total complaints. The full federal record is available at nhtsa.gov/vehicle/2014/Mercedes-Benz/C-Class#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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