2014 Mercedes-Benz GLK-Class owner complaints

Tl* the contact owns a 2014 Mercedes-benz glk250. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). The contact called Mercedes-benz of seattle (2025 airport way s, seattle, wa 98134) and was informed that the parts were pending and unavailable. The contact spoke with the manufacturer and was provided the same information as the dealer. The contact filed a complaint with the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* the contact owns a 2014 Mercedes-benz glk350. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* takata recall. The contact owns a 2014 Mercedes-benz glk350. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of akron (1361 e market st, akron, oh 44305, (330) 733-7511) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* takata recall. The contact owns a 2014 Mercedes-benz glk350. The contact received a recall notice for NHTSA campaign number: 19v01000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called viti Mercedes-benz (975 fish rd, tiverton, ri 02878, (866) 980-6224) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. The VIN was invalid.

This vehicle is currently under a formal recall by Mercedes (NHTSA id# 19v010 - pnd tak phase 4). This complaint involves the lack of timeliness in resolving & correcting the issue. The recall letter states that deployment of the passenger-side airbag can cause "... Serious injury or death." because of this warning, we are unable to accept passengers and are forced to limit driving the car without risking harm (or death) to ourselves or others. The recall notification letter was received in early 2019, but are told that parts necessary for the repair are estimated to be available in the 3rd quarter of 2020 (~18 months). For this extended time, we are expected to drive this car without regard to risk of injury or death; which is unacceptable to us. Not to mention the duress and anxiety pla

A message appears with seatbelt and air bag front left malfunction service required dealer said there is a sensor in seatbelt tregerring this message.

Vehicle is under takata airbag recall since february 2019 and has still not been repaired.this is a ridiculous amount of time to wait. Mercedes-benz needs to step up their action plan!

Tl* the contact owns a 2014 Mercedes-benz glk250. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). The contact called Mercedes-benz of care (2400 outburst blvd, care, nc 27511, (919) 380-1800) and was informed that the parts were pending and unavailable. The contact spoke with the manufacturer and was provided the same information. The contact had not experienced a failure. The VIN was unknown.*dt *jb

Tl* takata recall. The contact owns a 2014 Mercedes-benz glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and dealer were not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

Tl* takata recall. The contact owns a 2014 Mercedes-benz glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The dealer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

2014 Mercedes benz glk 350. Consumer writes in regards to passenger side airbag safety recall. *ld the consumer stated the parts necessary to complete the recall were unavailable.*js

Tl* takata recall. The contact owns a 2014 Mercedes-benz glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bags). The contact called napleton-Mercedes at 219-951-4550 (located at 1349 indianapolis blvd, schererville, in 46375) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

Mercedes service campaigns 2019010001 and 2019080019 my dealer (wagner Mercedes of shrewsbury, ma) has told me that no replacement parts are available for 2019010001 even after a year of waiting. In accordance with the NHTSA wwweb site ("if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA."), I am filing this complaint.

While turning my vehicle to the left or right, I hear a loud screeching noise on the street. I also feel as though there is a hesitation while excelerarting on the highway. The glk350 2014 is on a c class frame which ii think is too small to carry all of the weight of the vehicle. This type of vehicle should have been on n eclass frame.

Steering column is stuck tilted in upmost highest position and will not adjust down lower.

The Fuel pump tank closing cover (P/N 204-470-04-38) cracked and caused fuel to pool on it. This happens when the tank is above 3/4 full resulting in strong fuel fumes when the car is parked inside. It is likely when parked in a garage to be an explosion hazard due to the fumes. Looking on the user forums and internet this is not an uncommon issue and should be addressed as this design is used on most Mercedes fuel tanks in the 2000's.

Tl* the contact owns a 2014 Mercedes-benz glk350. While the contact's spouse was driving the vehicle, there was an abnormal fuel odor. The vehicle was taken to Mercedes-benz of scottsdale (4725 n scottsdale rd, scottsdale, az 85251, (480) 409-0409) to be diagnosed. The contact was informed that a plastic tubing leading to the fuel injector fractured and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 72,000. Vehicle was taken to Mercedes benz of chandler (chandler, az) for repairs. Consumer was also informed that the plastic reservoir was cracked. *dl

The contact owns a 2014 Mercedes-Benz GLK350. The contact stated that the parking brake failed to engage as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer for an inspection, and it was determined that the parking brake release had failed to snap upwards. The contact stated that the pedal was releasing slowly. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 58,000.

On 11/18/2023, while driving my GLK350 2014, I decided to open and later close the sunroof. As I closed the sunroof, I heard a distinct cracking sound, which caught my attention. Initially, I was unsure of the source of the sound and continued driving. It wasn't until I arrived home that I made a shocking discovery - the front black stationary window panel, located just above the windshield, had shattered unexpectedly. Prior to this incident, I had meticulously cared for my car, ensuring it was regularly maintained and kept in excellent condition. There were no visible cracks or signs of damage on the front black stationary window panel. I even hand-washed the vehicle earlier that day and inspected the panel, confirming its integrity. I had a clear view of the area around the car while I

The parking brake fails to release in cold weathers.