This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
full bulletin at NHTSA ↗2014 Subaru XV CrossTrek steering problems
severe 7 complaints filed with NHTSA · avg repair $700 · see steering across all vehicles →
When does it fail?
Of the 7 steering complaints filed for the 2014 Subaru XV CrossTrek, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
No new NHTSA steering complaint has been filed on this vehicle in over 11 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
SUBARU: AN ISSUE OF INCREASE STEERING EFFORT, ELECTRIC POWER STEERING (EPS) WARNING LIGHT COMES ON WITH DIAGNOSTIC TROUBLE CODE (DTC) C2532 AND TO ADDRESS CODE A NEW EPS CONTROL UNIT THAT IS AVAILABLE. MODEL 2014 FORESTER, 2012-14 IMPREZA, XV CROSSTREK (INCLUDING HYBRID).
full bulletin at NHTSA ↗SERVICE BULLETIN IF YOU RECEIVE A CUSTOMER CONCERN OF THE EPS WARNING LIGHT COMING ON AND DIAGNOSTICS SHOW A DTC C2532 STORED IN MEMORY, A NEW EPS CONTROL UNIT IS NOW AVAILABLE TO ADDRESS THIS CODE. THERE MAY ALSO BE A CUSTOMER CONCERN OF INCREASED STEERING EFFORT ALONG WITH THE EPS WARNING LIGHT COMING ON.
full bulletin at NHTSA ↗NEW ELECTRIC POWER STEERING (EPS) CONTROL UNIT FOR DTC C2532
full bulletin at NHTSA ↗New Electric Power Steering (EPS) Control Unit for DTC C2532
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 1 most recent
Tl* the contact owned a 2014 Subaru xv crosstrek. While driving approximately 40 MPH, the steering wheel seized and caused the contact to lose control and crash the vehicle. The contact and the passenger sustained lacerations and bruises that did not require medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure…
Common questions
How serious is the steering problem on the 2014 Subaru XV CrossTrek?
It's a meaningful issue. 7 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $700.
At what mileage does the steering typically fail?
Based on the 7 complaints filed, steering issues most often appear around 23,780 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.