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ProblemsByVin Index / 2014-TOYOTA-PRIUS-V / COMPLAINTS
Full complaint record · NHTSA

2014 Toyota Prius V owner complaints

78 complaints filed with NHTSA on this vehicle , including 4 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

brakes 5 complaints shown

34 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/14/2024 ODI #11630689.0

Brake Actuator Valve Wear all lights relating to brakes are on, Dec. 12th 2024. The warranty for this expensive fix ended March, 2024 or 150k miles, there are only 106k miles on the vehicle. Something that is such a safety hazard SHOULD not have a date. We are experiencing unexpected loss of brake power while driving, accompanied by multiple dashboard warning lights, so we are unable to drive to the Toyota Dealership to have it scanned for issues. Toyota has advised us NOT to drive the vehicle, and we live 40 min from the nearest dealership. We bought the car from a Toyota dealership used, and they should have fixed this before selling the vehicle. Complete negligence and a huge safety issue. We only ask that they warranty be extended for the entire year of Dec. so that we can ge

12/12/2024 ODI #11630293.0

Brake light and several other lights suddenly came on. The brakes became spongy. Taken to a repair place close enough for walking for diagnostic work. It showed that the brake booster needs to be replaced. There was a campaign for this problem, so Toyota knows that it is/was a problem. That campaign has apparently ended. This is a very expensive repair on a car that I expected to use the rest of my life. There was no warning by the dealership from which I purchased the car that this was a possible pending problem.

11/05/2025 220,000 mi ODI #11697738.0

The contact owns a 2014 Toyota Prius V. The contact stated that while driving approximately 35 MPH, the brake light, tire pressure, traction control, battery, and other warning lights were illuminated. While attempting to depress the brake pedal, there was more resistance than normal, making it difficult to slow the vehicle. The contact was able to drive the vehicle to the nearest mechanic; however, the vehicle was not diagnosed. The vehicle was then taken to the residence. The vehicle was taken to another certified mechanic, who diagnosed and determined that the brake master cylinder and actuator assemblies had failed. The brake master cylinder and brake actuator assemblies were in the process of being repaired. The manufacturer was not informed of the failure. The failure mileage was app

11/03/2022 ODI #11492067.0

Brakes are not working properly,pull up to stop light and pedal can go all the way to floor. there are multipul warning lights. Toyota dealer says becase I have 153,00 miles they wont repair,even though Toyota knows there is a problem

09/25/2025 ODI #11689707.0

Upon inspection, our mechanic determined that the master cylinder assembly and the actuator assembly require replacement (error code C1391). It is currently available for inspection, but will need to be repaired soon. Our safety and the safety of others is at great risk, because there is impending brake failure if driven and the end result could be catastrophic. On 09/13/25, the BRAKE, TRACTION CONTROL, ABS and ((!)) lights came on about 10 minutes from home. We drove home, parked the car and did not drive it again until we took it to our mechanic on 09/15/25. During this incident, the brakes failed to respond properly, which could have led to a serious accident. We took the car to a local mechanic and repairs are currently pending. The estimated cost for the necessary parts is approx.

engine 4 complaints shown

7 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/31/2024 ODI #11633406.0

The Head Gasket failed on my vehicle, and began to burn coolant and overheat my engine. Upon description of the issue, a dealership mechanic was able to diagnose the issue. The sudden failure of my vehicle due to overheating while driving was extremely risky, and I had no indication that the issue was a head gasket until a dealership mechanic was able to look at my vehicle after being towed. I had taken my vehicle to a third-party mechanic, and they could not tell me why my vehicle was burning coolant, but provided a temporary Stop-Leak fix that did not hold. The first appearance of the Check Engine light was about 9 months ago, was assumed to be the spark plugs, which I had replaced, but then my coolant light started coming on with the check engine light for about a week before the engine

12/09/2016 200,000 mi ODI #10934076.0

The head gasket in the engine failed at 200k miles and when starting the car in the morning the whole car hook and shuddered. The same problem happened to all my other prius v models at approximately 200k miles so I think this is a faulty gasket Toyota has used in all its prius v model cars from 2012 to 2016 years therefore there should be a recall of these cars which Toyota should fix without charge. I spent more than $4000 to fix the problem in each car. I have 21 prius v cabs at the moment most have already had the head gasket changed and thought I"m done with this problem and Toyota should take the blame for this right now. I spent $30k to buy this car and after 2 years for it to fail on me that's messed up. Even though it's a commercial vehicle that still shouldn't be the problem.

11/18/2021 163,335 mi ODI #11440917.0

The contact owns a 2014 Toyota Prius V. The contact’s grandson stated while driving approximately 15 MPH, the vehicle failed to accelerate while the pedal was depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the head gasket replaced however, the vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 163,335.

11/06/2016 120,000 mi ODI #10924544.0

The head gasket in the engine failed at 120000 miles and when starting the car in the morning the whole car shook and shuddered. The same problem happened to my friends car a 2015 model at 70000 miles so I think this is a faulty gasket Toyota has used in all its prius v model cars from 2013 to 2016 years therefore there should be a recall of these cars which Toyota should fix without charge. I spent $3985 to fix the problem.

other 3 complaints shown

12/09/2015 7,000 mi ODI #10809177.0

I experienced sudden but momentary braking when traveling at high speed (> 50 MPH) while either entering ro exiting hwy. This occurred twice in last two mons. I drove my car to closest dealership the 2nd time this happened (nov. 21, 2105; waldorf md Toyota), who told me they received an email (but no recall) from Toyota corporate about this issue. Dealership could not detect the problem or reproduce it so, as instructed by dealership, I called Toyota corporate nov. 23, 2015 to get case number assigned. At one point, Toyota representative demanded "what do you want from Toyota?" case was 'escalated' but no case worker was assigned until nov. 30, 2015. Toyota corporate stated that the technician had to reproduce the problem and if they cannot, there was no problem and dealership would ret

11/29/2023 ODI #11557444.0

Hands free controls were deactivated on vehicle. No longer able to use Blue tooth. This presents a safety hazard.

10/16/2022 ODI #11489454.0

I was driving home from work on 10/14/22. The traffic was moving very slowly because there was a wreck ahead and emergency crews were on the scene. I was having to break often while moving at a slow speed. All of the sudden multiple dash warning lights came on the vehicle and the vehicle no longer responded to my breaking in a normal manner. I pulled off of the hwy and drove to my local dealership on a side road at a slower than normal speed. I told the dealership to check my car for the recall I remember getting in the mail a while back that mentioned the car trouble I was experiencing. I was told that the recall did not apply to me because my car was over 150,000 miles. The local dealership indicated they could not assist me with having Toyota honoring the recall past the specified mil

electrical 2 complaints shown

13 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/18/2020 170,000 mi Fire ODI #11384128.0

Unknown. I was basically driving on the freeway, when my car's engine suddenly stopped running. The car was automatically put into neutral and was not able to control the speed of the car, so I had to move to the side of the freeway. As I was sitting in the car, I started smelling burned wire and interior started to fill with smoke. I immediately turned the car off and got oit. As I was standing far away from the vehicle, fluid started leaking and it had caught into fire. The front bumper was completely burned off, as well as some of the engine and electrical parts were affected as well.

10/22/2024 ODI #11621260.0

Car was diagnosed at a Toyota dealership with a brake booster issue reading code 20TE07 after my vehicles brakes suddenly would not work and the car continued to jolt forward. The brakes wouldn’t stop the car. According to Toyota, my vehicle is three months outside of the warranty period but under the covered mileage so we are left to repair this defect ourselves. This was a very dangerous situation and could have cost us and our children our lives instead of just the $4800 repair cost. This has happened to both of our Prius’s so this is not a rare issue. Toyota needs to have a plan for these parts failing suddenly and they should all be recalled for safety in my opinion. The experience was very scary and we had zero control over the vehicle when the brakes suddenly went out. Where

cruise control 2 complaints shown

4 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/05/2019 80,000 mi Crash ODI #11287204.0

Tl* the contact owns a 2014 Toyota prius v. While driving into the driveway at 5 MPH with the brake pedal depressed when the vehicle lunged forward and crashed into the garage door. As a result, there was property damage and the front end of the vehicle was damaged. The failure occurred without warning. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was towed to an independent mechanic where it was in the process of being repaired. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 80,000.

09/29/2017 ODI #11030568.0

Since the vehicle was purchased, the odometer has been off by about 2 miles per hour at 65, and 3-4 miles per hour at 95. This means that the oboe get is recording 4% higher mileage than what is actually being driven. My car is not alone, many prius v models have the same problem. Dealership did not have a solution. This not only voided my 100,000 mile warranty 3-4k miles early, but it makes the fuel economy look better on paper than it actually is- a selling point that Toyota takes advantage of. To me, this is just as bad as what Volkswagen did with their diesel vehicles.

wheels 1 complaint shown

12/30/2016 42,000 mi ODI #10938775.0

Tread tire separation on all four OEM toyo tires. Required tire replacement.

powertrain 1 complaint shown

4 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/13/2017 31,222 mi Fire ODI #11054604.0

Toyota issued safety recalls e0e and f0r for the failure of the hybrid inverter. If the inverter had not failed yet, the Toyota's remedy is a 'software re-flash'. The software reflash 'remedy' is not sufficient. There have been an excessive number of inverter failures after the software re-flash 'remedy' for these recalls has been completed. This is very dangerous to drivers, as it leads to unintended deceleration ' the prius spontaneously entering 'limp-home mode' or even a 'hybrid system shut down'. This is dangerous as in results in drastic reductions, if not the complete loss, of power. These unintended deceleration occurrences predominantly happen while the vehicles are in motion ' many times at high speeds. Between only two dealerships, we have documented approximately 100 inverte

body 1 complaint shown

10/18/2022 Crash ODI #11489883.0

I was parked in my driveway and put my 2014 Toyota Prius in reverse to back up and park in front of my late husband’s workshop about 15 ft. away,on Oct. 10, 2022. The car sped up so fast I could not brake fast enough (no warning).It stopped when it hit the large door of the workshop, and damaged it and the back of my car, costing about $2,000 to the car. I contacted my insurance agent right away, and the person above him at the company the next day, as well as the service manager at the Toyota dealer where we bought the car at the end of 2014. I expect an increase in my premium from my insurance company. I’ll take it to Toyota when it’s done at the auto body shop, but I don’t expect any flaw to be found b/c that is what happened when I had the same kind of accident with this car in Jan.,

steering 1 complaint shown

09/27/2015 7,000 mi ODI #10777968.0

Was driving at approx 20mph on a side road when the car completely lost power and went dead. All the dashboard warning lights lit up at the same time. Lost steering control (the steering wheel became very heavy and was unable to steer). Managed to coast to a stop a 100 feet away (since the car had absolutely no power). Turned off the power button, turned it back on and the car started running again. Took it to the dealer the next day. They ran diagnostics, found codes (listed below) which suggested that the smart key lost communication with the car. They kept the car for an extra day, ran the diags overnight just to see if they can reproduce but, was told that they were not able to reproduce the problem. No idea what may have caused the issue. The smart key was sitting on the center co

Showing 300 of 78 total complaints. The full federal record is available at nhtsa.gov/vehicle/2014/Toyota/Prius V#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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