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ProblemsByVin Index / 2014-TOYOTA-RAV4 / COMPLAINTS
Full complaint record · NHTSA

2014 Toyota RAV4 owner complaints

194 complaints filed with NHTSA on this vehicle , including 5 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 7 complaints shown

61 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/28/2023 ODI #11562386.0

2014 Toyota RAV4 perfectly good headlight bulb stops working on low beam selection, severely limiting visibility for night-time driving. Looks like everyone on the internet is having the same problem.

12/19/2018 ODI #11162462.0

The radio/infotainment system on these vehicles are failing (ours failed last week), with numerous examples posted by owners online. A dealership eventually determined that the entire radio unit needed replacement at quoted cost of $1160 Toyota customer support is courteous but unwilling to assist with repairs. The radio system appears to enter a boot loop where a loading type screen appears for several seconds followed by the screen turning off for a time before restarting the loop. While I wouldn't consider the radio/infotainment to be a critical safety component, this constant on/off of the radio screen is a distraction for the driver. At night especially, the change in brightness from screen off to screen on lights up the entire cabin. Furthermore, the boot loop cannot be stopped-

12/09/2024 ODI #11629734.0

Manufacture failed to provide remedy for recall 23TB13 (NHSTA recall 23V734) in a timely manner. The recall was issued on November 1, 2023; however, a remedy has not been provided as of December 9, 2024.

12/05/2021 ODI #11442707.0

Shortly after I purchased the vehicle, the Entune application began sending “movement alerts” and frequently showed that it was in a different location. The dealership said that an update was required, but that did not fix the problem. About a year later, it began to drain batteries repeatedly (4 in one year). The Toyota dealership could not find a problem. After the last battery replacement, I noticed that the Entune app shows that I have over 960,000,000 miles on the vehicle (when the odometer isn’t even at 85,000) and the battery voltage was 14.6 volts! My car was broken into and the front window was broken, but the app failed to inform me of that! About a month ago, I left home and all of the lights on the dash started flashing. The engine temperature was rising (according to the

12/02/2018 45,000 mi ODI #11155457.0

When I had my car in park my stereo stopped working. No radio, no satellite, no nothing other than back up camera. When I start the car I get a blue picture of the stereo and a status bar loading like on computers when a program is loading. I took the car to the Toyota dealer and he explained that the replacement would cost 2,500 dollars to replace and he explained there was no means to fix it. I went to another mechanic and he told me the same thing. I have had the car for only 1 year and 6 months with 45000 miles and it just suddenly stopped working. I believe there is a defect in these radios that cause this endless loop to occur. Many others have experienced similar problems with the same model of car as well.

11/21/2024 ODI #11626614.0

The contact owns a 2014 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11/19/2019 99,100 mi ODI #11281128.0

Navigation and entertainment panel went out while vehicle was in use. Son was driving in an unfamiliar area and was using navigation system to get home when system went out.

powertrain 3 complaints shown

19 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/21/2018 32,000 mi Crash ODI #11162919.0

Tl* the contact owns a 2014 Toyota rav4. While the contact was attempting to pull into a parking spot, the vehicle suddenly accelerated and crashed into a parked vehicle. There were no injuries and a police report was not filed. The vehicle was driven to an independent mechanic who stated that the body repair would cost approximately $4,700. The mechanic suggested that the acceleration may have been caused by the transmission. The dealer and manufacturer were not contacted. The failure mileage was 32,000. The consumer stated that the front airbag did not deploy. *js

12/09/2020 ODI #11382777.0

When car is in movement at speed of 20 or30 MPG changing cause a shivers into a jerking feeling

11/24/2019 74,815 mi 1 injury ODI #11281992.0

The incident occurred on 11/13/2019 @ 8:30am. I had started my 2014 Toyota rav4, pulled out from under the carport apprx. 25ft and put the vehicle in park and fully engaged the parking brake I always do this if I need to leave the vehicle running for any reason. In this case I was heating the interior as it was chilli. I went back inside my home to get the animal crate that contained my cat who needed to go to the vet. As I was loading the crate into the front seat the vehicle began moving in reverse. I was between the open door and the vehicle itself and after freaking out a second looked to see if the parking brake had disengaged. It had not.at that point I was along for the ride and the car drug me toward the laundry room and I went underneath the open door holding onto the armrest. W

other 3 complaints shown

12/07/2019 60,000 mi ODI #11287661.0

Tl* the contact owns a 2014 Toyota rav4. While operating the vehicle, the navigation/information system suddenly malfunctioned. The screen turned a blue color and the system became inoperable. Screen keeps attempting to reload but it fails. Radio or navigation inoperable but the rear view camera does work. Occurred at 60,000 miles.

11/21/2017 34,000 mi ODI #11047682.0

My name is [xxx]. The Toyota service history of my vehicle from Toyota. It states in february 2017 brakes is good with 8mm on the front brake pads. Next service is in june 2017, with 5,174 miles later brakes are at 3.5mm and needs to be replaced. I was not told that the driver side is at 3.5 and the passenger side was 6.0 mm. The issues started when they were replaced on 12/4/2015. [xxx]stated it was on my driving and not the brakes. It continues from the first brake service till today. If you want any more of the service history I do have it if you need it. 'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *tr

11/15/2021 ODI #11440515.0

Vehicles transmission torque converter has issues and makes entire vehicle shake while driving. It causes issues when going up and down hills and shifting gears to maintain appropriate speeds. Vehicle shakes aggressively when at high speeds making highway travel impossible and unsafe. Toyota dealerships quote $3000 in repairs to replace defective part.

engine 2 complaints shown

12 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/11/2023 Fire ODI #11559532.0

The contact owned a 2014 Toyota Rav4. The contact stated while driving up a slight grade, the vehicle stalled on the roadway. The contact stated that he saw smoke issuing from under the hood. The contact stated that he exited the vehicle and observed that flames were issuing from under the front end of the vehicle. The contact stated no warning light was illuminated. The contact stated that the fire department was called, however by the time the fire truck arrived the vehicle was fully engulfed in flames. The contact stated that the fire department extinguished the flames with water. The police department was also on scene and wrote a report. The manufacturer was not informed of the failure. The failure mileage was unknown and the VIN was not available.

11/13/2025 200,000 mi ODI #11699219.0

The contact owns a 2014 Toyota Rav4. The contact’s son stated that while attempting to start the vehicle, the vehicle failed to start and became inoperable, and lost power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.

airbags 2 complaints shown

9 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
11/30/2015 2,577 mi Crash ODI #10807599.0

Unintended acceleration. Before starting work, my wife was attempting to slowly park our 2014 rav4 at less than 2 MPH in an empty parking space in the public parking lot where she works when the vehicle suddenly accelerated on its own reaching a final speed of 21 MPH in the span of approximately 2 to 3 seconds. During these 2 to 3 seconds the vehicle traveled a distance of approximately 27 feet from the empty parking space, running over the parking space concrete curbs and hit a parked vehicle on the rav4 right and then ran into a tree, which was the only thing that stopped the vehicle. My wife applied the service brake to try to stop the vehicle but this effort did not prevent the vehicle from accelerating. After hitting the tree my wife shifted the vehicle into park and pushed a button

11/16/2021 Crash ODI #11440729.0

My 2014 Toyota RAV4 had an accident (front end collision) No air bags deploy

lighting 1 complaint shown

5 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/11/2019 45,000 mi ODI #11288506.0

Vehicle was parked, just turned the car from engine on to off with just the battery on running the radio while I was preparing to exit the vehicle. Suddenly the entire radio system completely stopped working. I looked at my infotainment screen and it was certainly having a issue because ever since that day over one year ago I have not been able to listen to radio, use GPS, use bluetooth, etc. I believe this to be under a safety issue due to 1) loss of phone/bluetooth (use of mobile phones while operating the vehicle is required in many states to go through bluetooth) and I cannot comply with these laws if my system has malfunctioned, 2) I paid for a vehicle with a GPS navigation for a reason and now I lost that expensive capability as well, 3) radio's are used to keep the driver alert a

brakes 1 complaint shown

6 total in this category · severe · avg repair $450 · see brakes cluster analysis →
11/29/2018 ODI #11154831.0

Brakes have made a hard scratching sound if vehicle has not been driven daily since its purchase. At 30000 mile service, mechanic has noted that rear rotors are not making full contact.

steering 1 complaint shown

19 total in this category · severe · avg repair $700 · see steering cluster analysis →
11/25/2015 9,800 mi ODI #10807075.0

While making a turn under 10 MPH the vehicle suddenly accelerated with the foot off the accelerator pedal. This has happened 3 times with 2 trips to the dealership right after. Dealer could not find anything wrong. Only a quick reaction onto the brake pedal stopped the car from hitting something. 2 of the times the vehicle was turning up a slight hill. This needs to be investigated since Toyota can't find an issue, a un-experienced driver may not react fast enough to prevent an accident.

Showing 300 of 194 total complaints. The full federal record is available at nhtsa.gov/vehicle/2014/Toyota/RAV4#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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