2014 Volkswagen Tiguan owner complaints

Airbag warning light on, horn not functional and control buttons on steering wheel not working. Occurred suddenly on city road. Broken clock spring - existing recall but my cars VIN not covered under the recall.

The contact owns a 2014 Volkswagen Tiguan. The contact stated that the air bag warning light illuminated, and the horn and the buttons on her steering failed to operate as needed. The vehicle was taken to an independent mechanic who informed her that there was a recall on that model vehicle for a similar failure. The contact went to a dealer and was informed that her vehicle was not included in NHTSA Campaign Number: 15V483000 (Air Bags) and that the vehicle was not under warranty. The manufacturer was also notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 143,550.

In 2020 we had the clock spring "repaired" by the dealership under a recall. As of 9/6/2022 it is malfunctioning again. My daughter drives this car as a freshman in college 5 hours away with no horn or airbag!

i Was Driving my Vehicle and suddenly the Air Bag and ABS lights went on my dashboard

The clock spring in the steering column deteriorated and became nonfunctional in a car that is only 3 years old and with only 17000 miles on it. This is not an old car, to spend about $800 to repair a part that is still this new is ridiculous. There are past and current investigations into this exact part with many models, including variations of our own.

Airbag light came on. At the same time we lost all of our steering wheel controls as well as our horn. Some vehicles are covered by a recall but supposedly this yr and model isn't covered for some reason

My vehicle keeps losing power steering, often during operation.

Air bag recall - air bag light came on and steering wheel controls do not work including horn. Took car in and dealer showed there is a recall for this specific issue/model but not for my specific VIN

Timing chain “extended” during driving resulting in the car to start to shudder and shake violently during movement. Had to force the vehicle off the side of the road. Car is 66k miles, timing chain is rated at 120k+. Engine block is now totaled. Dealership will not pursue any actions and has charged 7K to fix. Car is only worth 8/9k. VW was contacted and they said there was no action they could do further. There were no warning lamps, check engine lights, or anything. Car was maintained at regular intervals.

The check Engine light on my car comes up anytime I drive the car. The car has 72350 miles driven. The dealership said it is a known timing belt issue with VW Tiguans . It is going to cost me upto $3000. They also advised me not to drive the car as the engine may stall. When I contacted VW they said they cannot help and there is no recall on this. However there has been court cases for the same issue upto the 2014 model year Tiguans and extended warranty of 100000 miles or 10 years was given. I need VW to help with either the repair or give me exended warranty. VW customer care is not very helpful.

My Volkswagen tiguan's check engine light turned on and the dealership said that the tension on the timing chain is outside safe parameters and can cause the engine to fail. My tiguan is only a 2014 and only has about 80,000 miles. My understanding is that timing chains are supposed to last the life of the vehicle and it's only 4 years old. This seems to me to be a factory defect.

A clicking sounds started coming from the steering wheel while turning, at one point the air bag light turned on, and from that point forward, the controls on the steering wheel no longer work, including the horn. The clicking sounds from the steering wheel is still present while turning. I called a place that specializes in vw and they suggested I call vw dealer instead because it was a safety issue and highly likely a recall. I called vw and they stated it was not a recall but part of an "extended warranty", which my car does not qualify for due to the miles on the car. After some research, it seems this is a very common issue with vw, and they are asking for $160 to simply diagnose the problem, even though it is clear to them what the issue is, and not new to them. It is not due to the

Takata recall. I was driving my car when I heard some clicking noise coming from the steering wheel. Suddenly, the airbag light appeared on my dashboard. The horn and the steering wheel controls, such as, volume, stopped working. I called Volkswagen and they said my car wasn't included on the clock spring recall even though my car details(year, model, problem) fit. I have had Volkswagen for ever 9 years and I am so frustrated. My car should have been included on the recall. No doubt.

Clock spring broken, VIN not covered in recall.

Tl* the contact owns a 2014 Volkswagen tiguan. While driving approximately 65 MPH, the moon roof suddenly exploded and glass fell into the vehicle. There were no injuries. The vehicle was taken to emich Volkswagen (1260 s. Colorado blvd, denver, co) and the moon roof was replaced. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 50,000. The VIN was unknown.

On december 7th, 2018 I was driving about 65 MPH when I heard an explosion load enough to make my ears ring. I looked up and discovered that the sunroof had exploded and fine particles of glass were raining down on me through the sunroof sunshade. Nothing hit the sunroof to cause this as there was no other traffic, overpasses or construction on the road at the time. The attached photos show that the sunroof exploded out. The vehicle was going straight down the road at about 65 MPH. We are putting the repair through our insurance with a $500 deductable and as yet we do not know the final cost of repair as it is still being worked on. Damage being repaired is the sunroof glass, sunshade and the roof had to be repainted because it was scratched by broken glass.

Tl* the contact owns a 2014 Volkswagen tiguan. The contact stated that every time the vehicle was engaged into reverse, the rear back up camera was very dark and limited the contact's visibility. The dealer diagnosed that the rear back up camera was operating normally and that a number of customers lodged the same complaint. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 20,000.

Tl* the contact owns a 2014 Volkswagen tiguan. The contact received notification of NHTSA campaign number: 14v441000 (fuel system, gasoline) and had the vehicle repaired. The vehicle had not experienced a failure prior to the repair. While driving approximately 60 MPH, the contact smelled fuel inside the vehicle and the rpms increased without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 7,000. Updated 2/25/15*cn updated 9/7/2017*cn

I drive my new car on the highway to the brakes, twice I stepped on the brake, but the brake is like something is stuck, the car didn't stop, I brake for the third time, the car is stop, almost hit the car in front, I park my car in the way of an emergency, after restarting the car, the brake can be used, but after about two hours, I found that the brake light is on. *tr

A few years ago the turbo went at 88000 miles, a mechanic felt there should be a recall. Now the transmission needs to be replaced at 109000 miles. The transmission was on backorder because the appears to be many cars needing a rebuilt transmission. There is a recall for othewr VW models with the same transmission. I feel that my car should be included in this recall. It is a VW 2014 Tiguan with an automatic transmission. This car wasd purchased as a certified preowned vehicle from Mohegan Lake Motors in NY in 2017. The transmission was ordered from VW in June and I am still waiting for it to arrive at the repair shop. Klaus Garage in Fishkill NY. The turbo was replaced at the dealer as was most maintenence.