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ProblemsByVin Index / 2015-AUDI-Q5 / COMPLAINTS
Full complaint record · NHTSA

2015 Audi Q5 owner complaints

97 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

engine 7 complaints shown

35 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/09/2018 16,500 mi ODI #11157158.0

Still waiting for manufacture's recall for auxiliary water pump that was identified 7 months ago.

12/07/2022 132,000 mi ODI #11496359.0

The contact owns a 2015 Audi Q5. The contact stated that on numerous occasions while driving at various speeds, extra pressure was needed to depress the accelerator pedal for the vehicle to accelerate as needed. The contact stated that she heard a knocking sound throughout the vehicle. The check engine warning light was illuminated. Additionally, the contact stated that she needed to add one quart of oil less than every 300 miles however, the oil level failed to remain at a normal level. The vehicle was taken to the dealer where it was diagnosed that the pistons needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.

12/06/2020 ODI #11378172.0

Oil consumption - check engine add oil lights come on every 200 to 300 miles add a quart of oil then again after 200+ miles add another quart. Audi will not acknowledge there is a problem and recall. I have 108k miles 90% highway. 5 year 80k warranty it started after 80k miles. I have spent $3k the past six months without replacing the engine.

12/03/2025 ODI #11702822.0

Engine consumed a quarter of oil every 300 miles. The EPC light and engine light illuminated. The vehicle went into limp mode. I had the vehicle towed to a certified mechanic.Vehicle was inspected by a certified mechanic and will need a new engine. Engine only has 85,000 miles and oil was changed every 5000 miles.

11/07/2024 ODI #11624091.0

After paying to run an inspection test recommended by Audi USA, it was confirmed that the issue of the excess oil consumption was with the piston, and they also recommended changing the engine. It puts me at risk every time I drive the car because I am not sure how much oil my car has at this point. I have been reporting to the dealer my observation of excessive oil consumption. They kept telling me that it was because my car was old. I have an Audi Q5 2015 with 85,600 miles. I have done all my manufacturing maintenance at the dealer, so they have records that I do take care of my car. I paid to run a diagnostic test suggested by Audi USA. I was told that I have to pay about $30,000 to fix the engine ($13,000 + for the piston and $17,000 + for the engine). The car started warning me that

11/06/2023 75,000 mi ODI #11553817.0

The contact owns a 2015 Audi Q5. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to a dealer where it was discovered that oil had leaked into the engine coolant. Due to the failure, the oil cooler was replaced; however, the failure persisted. The vehicle was taken back to the dealer where an oil consumption test was performed. The test showed that the piston rings were defective and needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 75,000.

11/05/2018 ODI #11145350.0

Tl* the contact owns a 2015 Audi q5. The contact received notification of NHTSA campaign number: 18v229000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Audi richmond (12592 broadstreet rd, richmond, va 23233, (804) 273-8700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

other 5 complaints shown

12/10/2018 40,000 mi ODI #11157325.0

While driving my front panel sunroof exploded. There is no other way to describe what happened. There was a loud pop. Loud enough to make my ears ring and then the glass was everywhere. I noticed a recall for this exact issue on the 2012 Audi q5. I am driving a 2015 Audi q5. There is no recall listed specifically for this issue on the 2015 model. A separate sunroof recall for drainage is listed, but not one for shattering sunroofs. My local Audi dealership didn't seem to concerned when I spoke with them...

12/04/2017 ODI #11052413.0

Car smells when turning the heater on. Car still does not have a fix for the emission. Even if the emission is fixed I still need to increase gas/ad-blue.

12/02/2024 ODI #11628449.0

My words: An overheated electrical connection near the fuel tank overheated, thus cutting off the fuel pump system. This is similar to other fuel pump recalls with Audi A3 vehicles. BEGINNING OF MECHANIC REPORT: Concern? = Customer states he was on a trip driving on the highway, parked it and it wouldnt restart. Vehicle is cranking and not starting. Codes were pulled from the vehicle is there are fuel pump related codes. Cause = Confirmed concern vehicle does not start. fault codes P0087, p3073, p3043, removed rear seat and checked pump control module. found power supplied to control module but no power to pump. also found connector to control module melted. advise replacement of control module, in tank pump, and control module connector to start." END OF MECHANIC REPORT The markings on

11/29/2023 ODI #11557378.0

in 2017 Audi repaired a leaky fuel pump in my Q5 due to a recall. My vehicle now has less than 35k miles since that repair and the new-replacement fuel pump flange is failing again. Fuel was coming out and created a significant fire risk to life and property. Audi has refused to deal with the issue and speaking with mechanics at 3 dealerships revealed that the replacement parts are failing at an alarming rate. I would like this looked into.

11/25/2025 ODI #11701580.0

The cooling system failed without warning! As I’m driving on the highway my vehicle began smoking! I smelled a burnt smell! Upon getting off the highway , I noticed my coolant had leaked almost completely out! I check my vehicle every morning before work as I drive through three counties to get to work and my coolant was full as I had just topped it off that morning! Upon inspection it was found from a local mechanic to be the water pump! My truck was fine last month upon getting a n inspection.

powertrain 2 complaints shown

4 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/29/2021 ODI #11445425.0

What component or system failed or malfunctioned, and is it available for inspection upon request? Timing belt broke while traveling at 75 mph on the highway, and at 71,000 miles odometer How was your safety or the safety of others put at risk? Car was shaking and acting crazy on the interstate Has the problem been reproduced or confirmed by a dealer or independent service center? Issue was confirmed and Audi Quoted me $8000 to repair because of bent valve heads Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by Audi of Louisville Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No they came on AFTER the car started shaking

12/17/2025 ODI #11705718.0

1.What component or system failed or malfunctioned, and is it available for inspection upon request? EPC light is on, car stalled on highway towed in Audi Dealership Jan/2023, On August 18, 2025 The vehicle experience catastrophic engine failure, electrical issues, coolant system defects,and currently inoperable and safety risk. 2.How was your safety or safety of others put at risk? vehicle stalled on street potentially public safety risk. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Audi dealership service center recommendation buy $22,000 for brand new engine . 4.Has the vehicle or component been inspected by manufacturer, police, insurance representatives or others? Inspected by Audi Dealership Service Center, and State Farm claims repre

visibility 2 complaints shown

4 total in this category · severe · avg repair $350 · see visibility cluster analysis →
12/06/2015 10,000 mi Crash ODI #10808654.0

The passenger side mirror blocked my view while taking a left turn which caused an accident.

11/25/2014 4,264 mi ODI #10660936.0

Approximately 10:45 am my husband (the driver) and I (the passenger) were driving west on co hwy 86 just leaving franktown, co and had crossed over the cherry creek bridge when the panoramic sunroof in our 99 day old 2015 Audi q5 exploded outwards. The outside temp was approx. 35 degrees, light winds, windows up, sunroof closed / sun shade opened half way, and vent for outside air was on; no cars ahead or behind us; no large chunks of debris on the road. We initially thought we had been shot at and ducked while looking around for people and a safe place to stop. After initial check to ensure neither of us was bleeding we started looking for anything near or in the vehicle that would have caused an explosion; it was then that we noticed there was a small amount of glass (in relation to the

electrical 1 complaint shown

12/24/2017 ODI #11056281.0

Im seeing a lot of recalls on 2015 Audi q5 and im afraid of going out with the car. I spoke with Audi guys and explained about the situation but they are talking rude. What ever the recall they mentioned and they mentioned in the document saying that the car can result to fire and this is dangerous to the customers.

suspension 1 complaint shown

8 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/03/2024 ODI #11628463.0

I've reported multiple times to my dealer about the oil comsumption back in 2022 and work was performed on the vehicle in the prior year to fix leak and brake noise issue since approx 2021 on my 2015 Q5 that currently only has 65,000 miles. No warning indicator presents regarding the brakes. However oil indicator and engine light icons display. I'm constantly checking the oil indicator level to see how much is still in the and then add add once it shows thats its extremly low. I have to do this everytime I am about to use the car. This can be dangerous at times since there's no indication that its very low and its not seen unless you go into the "car" section that shows the level, it has no alert display for the level. All required diagnostic and maintenance services have been performe

brakes 1 complaint shown

11/15/2023 ODI #11555352.0

Complete hydraulic brake failure while on an interstate going 75mph. No warning, just sudden loss of regular and emergency brakes. I was able to cross 4 lanes of traffic to get to the shoulder where I waited absolutely terrified of being rear-ended for the two hours it took for a tow truck to arrive. My repair place was shocked at the problem, considering the car was 8 years old with low mileage. They found the only after-market part in the entire country and repaired it for under $2000 when they initially thought it would be $6000.

steering 1 complaint shown

14 total in this category · severe · avg repair $700 · see steering cluster analysis →
11/06/2022 ODI #11492486.0

Piston rings are failing at 100k miles and consuming excessive amount of engine oil. It is around a quart every 150-200 miles! Suspension components and motor mounts also have to be replaced frequently.

Showing 300 of 97 total complaints. The full federal record is available at nhtsa.gov/vehicle/2015/Audi/Q5#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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