This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
full bulletin at NHTSA ↗2015 Buick LaCrosse airbags problems
severe Owners of the 2015 Buick LaCrosse have filed 6 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
Complaints
6
Recalls
0
Avg fix
$1,100
| Model year | airbags complaints |
|---|---|
| 2011 LaCrosse | 10 |
| 2012 LaCrosse | 4 |
| 2013 LaCrosse | 4 |
| 2014 LaCrosse | 7 |
| 2015 LaCrosse (this page) | 6 |
| 2016 LaCrosse | 5 |
4crashes
3injuries
When does it fail?
Of the 6 airbags complaints filed for the 2015 Buick LaCrosse, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA airbags complaint has been filed on this vehicle in over 7 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
full bulletin at NHTSA ↗This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
full bulletin at NHTSA ↗This preliminary bulletin provides a procedure to check and repair the right side air bag electrical connector to correct the customers concern of the airbag light on.
full bulletin at NHTSA ↗This preliminary bulletin provides a procedure to check and repair the right side air bag electrical connector to correct the customers concern of the airbag light on.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 4 most recent
Tl* the contact owns a 2015 Buick lacrosse. The contact received notification of NHTSA campaign number: 16v651000 (air bags, seat belts). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hennessy Buick GMC (7261 jonesboro rd, morrow, ga 30260, (844) 240-2177) was contacted and confirmed that the parts were not available for the recall remedy.…
Tl* the contact owns a 2015 Buick lacrosse. While driving approximately 35-40 MPH, a deer struck the front driver's side of the contact's vehicle. The driver's side steering wheel air bag deployed, but did not fully inflate. There were no injuries. A police report was filed and the insurance company was notified. The vehicle was towed to a tow lot where and was awaiting inspection from the…
Tl* the contact owns a 2015 Buick lacrosse. While attempting to park, the vehicle independently surged forward, went over a railroad cross tie, and crashed into a tree. A police report was not filed. The air bags did not deploy. No injuries were sustained. The vehicle was repaired. The manufacturer was notified of the failure. Updated 01/21/16*lj *js
The contact owns a 2015 Buick Lacrosse. The contact stated while driving at 55 MPH, another vehicle spun uncontrollably and crashed into the driver's side door of the vehicle and the door caved in. The contact hit the left side of her head against the front driver's side window. The air bags failed to deploy. The fire department assisted the contact out of the vehicle by cutting the driver-side…
Had airbags trouble with your 2015 Buick LaCrosse?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2015 Buick LaCrosse?
It's a meaningful issue. 6 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 6 complaints filed, airbags issues most often appear around 38,874 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2015/Buick/LaCrosse.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.