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2015 Buick LaCrosse airbags problems

severe Owners of the 2015 Buick LaCrosse have filed 6 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →

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Complaints
6
Recalls
3
Avg fix
$1,100
airbags complaints on the Buick LaCrosse, by model year
Model yearairbags complaints
2011 LaCrosse 10
2012 LaCrosse 4
2013 LaCrosse 4
2014 LaCrosse 7
2015 LaCrosse (this page) 6
2016 LaCrosse 6
4crashes
3injuries
What stands out

All 3 active airbags recalls on this vehicle land at critical or severe — none classified moderate.

No new NHTSA airbags complaint has been filed on this vehicle in over 7 years — the issue may be aging out of the active population.

Related recalls

severe NHTSA 16V651000 September 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
severe NHTSA 17V437000 July 10, 2017

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
critical NHTSA 15V666000 October 16, 2015

General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles

In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.

Fix: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin PIC5650J Jul 2021

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

full bulletin at NHTSA ↗
Service Bulletin 12-09-41-002C Feb 2016

This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat

full bulletin at NHTSA ↗
Service Bulletin 06-08-50-009I Jan 2016

This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

full bulletin at NHTSA ↗
Service Bulletin PI1320 Sep 2014

This preliminary bulletin provides a procedure to check and repair the right side air bag electrical connector to correct the customers concern of the airbag light on.

full bulletin at NHTSA ↗
Service Bulletin PI1320 Sep 2014

This preliminary bulletin provides a procedure to check and repair the right side air bag electrical connector to correct the customers concern of the airbag light on.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 4 most recent

airbags · filed 12/26/2018

Tl* the contact owns a 2015 Buick lacrosse. The contact received notification of NHTSA campaign number: 16v651000 (air bags, seat belts). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hennessy Buick GMC (7261 jonesboro rd, morrow, ga 30260, (844) 240-2177) was contacted and confirmed that the parts were not available for the recall remedy.…

airbags · filed 11/14/2016

Tl* the contact owns a 2015 Buick lacrosse. While driving approximately 35-40 MPH, a deer struck the front driver's side of the contact's vehicle. The driver's side steering wheel air bag deployed, but did not fully inflate. There were no injuries. A police report was filed and the insurance company was notified. The vehicle was towed to a tow lot where and was awaiting inspection from the…

airbags · filed 10/06/2015

Tl* the contact owns a 2015 Buick lacrosse. While attempting to park, the vehicle independently surged forward, went over a railroad cross tie, and crashed into a tree. A police report was not filed. The air bags did not deploy. No injuries were sustained. The vehicle was repaired. The manufacturer was notified of the failure. Updated 01/21/16*lj *js

airbags · filed 09/29/2022

The contact owns a 2015 Buick Lacrosse. The contact stated while driving at 55 MPH, another vehicle spun uncontrollably and crashed into the driver's side door of the vehicle and the door caved in. The contact hit the left side of her head against the front driver's side window. The air bags failed to deploy. The fire department assisted the contact out of the vehicle by cutting the driver-side…

Had airbags trouble with your 2015 Buick LaCrosse? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the airbags problem on the 2015 Buick LaCrosse?

It's a meaningful issue. 6 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.

At what mileage does the airbags typically fail?

Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.

What does it cost to fix?

Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to airbags?

Yes — 3 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2015/Buick/LaCrosse. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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